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Bob Moore Subaru
Oklahoma City, OK
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Oil Change Change oil checked fluid and rotated tires in 44 minutes, was disappointed there were not any donuts to eat in the break area so I had to settle for a Change oil checked fluid and rotated tires in 44 minutes, was disappointed there were not any donuts to eat in the break area so I had to settle for a cookie and water. More
New car purchase Jason & Heath were very helpful ! We first talked to Jason & the next day came back & Heath was there & he never tried to cut Jason out but the opposi Jason & Heath were very helpful ! We first talked to Jason & the next day came back & Heath was there & he never tried to cut Jason out but the opposite he assured us that Jason will be back & they completed everything & saved the car we were looking for ! My hat goes off for them ! No pressure just very friendly & helpful !!! More
Need for computer update Time will tell the quality of the work. Problems with computer were not evident when I arrived but updates were installed. I have confidence all is we Time will tell the quality of the work. Problems with computer were not evident when I arrived but updates were installed. I have confidence all is well. More
Wonderful service. I likevEric Nunez. Great service. Took my car early and was less than 45 min to change oil, rotate tires and change filters. Excellent service. This is my 3rd Subaru For Great service. Took my car early and was less than 45 min to change oil, rotate tires and change filters. Excellent service. This is my 3rd Subaru Forester. We love Subaru. More
Great service They always great care of me and my Subaru. Super friendly team, they always make sure I'm satisfied with the service I received. I will definitely ke They always great care of me and my Subaru. Super friendly team, they always make sure I'm satisfied with the service I received. I will definitely keep coming back. More
Great customer service Friendly answers your questions when needed goes over what they think needs attention. Like that they notify me by e-mail when service is due. Friendly answers your questions when needed goes over what they think needs attention. Like that they notify me by e-mail when service is due. More
Not what I expected I bought from this dealership before and loved the experience, so I went back after an unfortunate accident. I had a great salesman who showed me some I bought from this dealership before and loved the experience, so I went back after an unfortunate accident. I had a great salesman who showed me some great options, so I went back to the finance department as soon as I could. The finance department seemed to offer me a deal that was too good to be true and assured me they could work with me and my insurance company.. so I signed the papers and bought the car. It wasn’t until the next day that I realized it was too good to be true. They tried to write new contracts where my payments would be more than triple and tried to tell me they were only doing it tell the insurance company paid me; however, they had lied to me once before so I didn’t know if they would do it again and I’d be stuck with outrageous payments! It was a horrible experience and I never want to go back. I felt like the whole transaction was very shady. If they weren’t able to give me the first deal I wish they would have just been honest from the beginning and I would have worked it out and still purchased from them. However, even though I love my Subaru, I will be going to a different dealer I know for my next car. More
Last minute tire repair I ran over a screw and got a flat tire. The service team had a full schedule and no loaner vehicles to give so I had to do a walk-in& wait. But they g I ran over a screw and got a flat tire. The service team had a full schedule and no loaner vehicles to give so I had to do a walk-in& wait. But they got me in & out & back to work in a reasonable amount of time. Quicker than I expected, really. My tire plan paid for more of the replacement than we initially expected & the team was super nice & accommodating as usual. Turned my frown upside down. More
Pleasant experience Very helpful staff, and friendly. Had a nice clean loaner vehicle for me to use. Didn’t have any problems getting my warranty work done. Very helpful staff, and friendly. Had a nice clean loaner vehicle for me to use. Didn’t have any problems getting my warranty work done. More
Excellent, Professional, Timely, Competent Everyone at Bob Moore Subaru are always very accommodating and professional. I know the work is done professionally and correct. Great Products that I Everyone at Bob Moore Subaru are always very accommodating and professional. I know the work is done professionally and correct. Great Products that I can always count on to be the best quality , I like all of them however I really like Mark Waners personality and demeanor. I will never go anywhere else! More