Bob Moore Subaru

Great Service and Treatment Great work by Bob Moore Subaru and Naaman Gore to get me into a new 2019 Subaru Forester. I had done a lot research and decided to trade in my Subaru Great work by Bob Moore Subaru and Naaman Gore to get me into a new 2019 Subaru Forester. I had done a lot research and decided to trade in my Subaru Outback for anew Forester. I could not be happier. The treatment at Bob Moore was very professional and I will continue to purchase Subaru products from them. More

Great experience! This was one of the easiest car buying processes that I have been a part of. From the moment we walked in "just looking" they took great care of us an This was one of the easiest car buying processes that I have been a part of. From the moment we walked in "just looking" they took great care of us and DuRoy was very personable and easy to work with. Although we were just looking they had the exact car that was just released that day and we wanted it. They made it easy for us to do that and never pressured us or pushed us into anything that we didn't want. Great experience and would recommend DuRoy and this dealership to anyone. More

Oil changed incorrectly 3 times. Oil changed, it was overfilled! Checked previous invoices found it had been overfilled 3X's invoice # 275512,279040,284621. Concerns about engine da Oil changed, it was overfilled! Checked previous invoices found it had been overfilled 3X's invoice # 275512,279040,284621. Concerns about engine damage! Hope this dealership will repair any & all damage with no cost to me. More

Best Car Buying Experience EVER!! My husband and I have been looking for a replacement vehicle for over 6 months, but have been dreading the actual buying experience the entire time. My husband and I have been looking for a replacement vehicle for over 6 months, but have been dreading the actual buying experience the entire time. Any time we've gone to dealerships to look around, we aimed to get in and look and get out before any salesmen came to greet us. Our experience at Bob Moore Subaru was the exact opposite of what we anticipated. David greeted us and took us for a test drive, Heath greeted us and let us know he was available if we had any questions/needed any further assistance. We felt ZERO pressure, just royal treatment. They offered their customer lounge for bathrooms/drinks/snacks while we looked. We even left to look at cars elsewhere, but ended up coming back because they had what we wanted and they were so welcoming and inviting. When we finally decided to buy the vehicle, we were driving 2.5 hours to get to their dealership to do the paperwork, but they made it so worth our time and travel to complete the sale. I kept waiting for something to go wrong, but it really CAN be that easy. Heath Clem was wonderful to work with, very informative, accommodating, reassuring, and he knew his stuff well. Landon Bolt was the gentleman we worked with on the business side of things and he was also so very accommodating and knowledgeable on his end. These guys were TOP NOTCH in their industry and we are telling EVERYONE WE KNOW to go buy from them. Thanks, guys!! You truly made us feel like friends/family while we were there...evening following up with us a few days later to ensure we were still happy with our purchase!! We will ALWAYS start with this dealership when we are buying cars from now on. The 2.5 hour drive was totally worth it!! (Shout out to Kealeigh Howard who directed me to this site so I could submit this review for future buyers!!) GO BUY A CAR FROM BOB MOORE SUBARU!! You won't regret it! More

Salesmanship and customer service hands down THE BEST salesmanship and customer service is by far the best I've ever had! MY Subaru experience which is the first has been Exceptional from Heath the salesm salesmanship and customer service is by far the best I've ever had! MY Subaru experience which is the first has been Exceptional from Heath the salesman, he is an awesome young man who is knowledgable as well as courteous, wholl go very far in life. I will buy my next vehicle from him. The internet facilitator Karley and the finance people and the people that greet you at the door where spot on. It was absolutely the best treatment I've ever had at any car dealership in my 66 years! More

New Subaru Bought my first Subaru. John in financing was exceptional! He made the experience very pleasant. John took the time and explained everything to me, ev Bought my first Subaru. John in financing was exceptional! He made the experience very pleasant. John took the time and explained everything to me, even at a very late hour, and didn’t rush to make sure I had everything squared away. Jason also was lovely to work w/, getting me the car I was happiest in and taking the time to show me everything before we left. More

Excellent customer service. Eric is a very attentive courteous service advisor. He listens, follows through. I would recommend this dealership to others. I customer service. Eric is a very attentive courteous service advisor. He listens, follows through. I would recommend this dealership to others. I would buy from this dealership. More

Super Saturday I had a check engine lamp and traction control issue that disabled my ABS and speed control. I set my appt. for a Saturday an dropped it off. I expect I had a check engine lamp and traction control issue that disabled my ABS and speed control. I set my appt. for a Saturday an dropped it off. I expected it to take all day and maybe have to return later in the next week Brandon gotmechrckex in and into a loaner car in short order. We went about our day running our errands. The text came in that it was ready in the early afternoon. We were able to return and pick up our car in time to make our other appointments. Plus, I expected to have to use my extended service contract and pay for the device and loaner. Nope! They said it was a warranty issue and I didn’t owe anything. That was a welcome surprise. Thanks Brandon and Bob Moore. More

The Car Sells Itself...The Dealership Makes the Difference We are officially a Subaru family. After purchasing our son a Crosstrek and all of us loving the way it drove, my husband and I both drive Outbacks no We are officially a Subaru family. After purchasing our son a Crosstrek and all of us loving the way it drove, my husband and I both drive Outbacks now. Purchasing a the cars were hassle free and communication was easy and fast. The customer service at this dealership is beyond excellent - they have far exceeded expectations. More

Change oil, rotate tires, check under hood, etc. I was very pleased with checking in, Erica explained what I needed to have done and why, he said it would take an hour, actually it took 70 mins. not I was very pleased with checking in, Erica explained what I needed to have done and why, he said it would take an hour, actually it took 70 mins. not bad at all. The waiting room was comfortable with with TV on, snacks and drinks. and plenty of magazines to read. I was very pleased with the service. Margie Shropshire More