Bob Moore Subaru

Great experience We bought a 2029 Subaru Outback and had a great experience. Our sales rep Aaron Scott was professional and took the time to listen to understand how We bought a 2029 Subaru Outback and had a great experience. Our sales rep Aaron Scott was professional and took the time to listen to understand how best to meet our needs. Finance Department was thorough in discussing the various offerings but was never pushy. The follow up appointment to review features and answer questions was appreciated by my wife. The 25.00 gas card was a nice addition. More

Service Service is number one for me. Just recently I had a set of new Michelin tires put on that were suggested by Brandon. I got a better deal at Bob Moor Service is number one for me. Just recently I had a set of new Michelin tires put on that were suggested by Brandon. I got a better deal at Bob Moore than the local tire centers. True to his word, they were a lot better ride than the previous tires. I cannot say enough good things about the service advisors at Bob Moore. More

Purchased a 2018 Ascent Jason Sosebee is a great salesman and deals honestly and builds trust. He kept us informed and helped broker the best deal. We will use him again. Jason Sosebee is a great salesman and deals honestly and builds trust. He kept us informed and helped broker the best deal. We will use him again. More

Staff was friendly , and customer area was well stocked and comfortable. Service associates described everything done and checked. Great overall experience, would reco , and customer area was well stocked and comfortable. Service associates described everything done and checked. Great overall experience, would recommend to others More

Great Deal on Certified Impreza I am very pleased with my certified 2017 Impreza Sport. It only had a little more than 4500 miles and was like a new car for almost 9k under MSRP. My I am very pleased with my certified 2017 Impreza Sport. It only had a little more than 4500 miles and was like a new car for almost 9k under MSRP. My only problem was during the finance process. I agreed to purchase the Gold extended warranty at full price and was given the 36month appearance plan at no additional cost. However upon reviewing all the documents it appears that I was charged the $441 cost of the appearance plan. I had said it was a plan I did not want since my insurance and the Gold plan covered most of the same coverage. For this reason I am reluctant to give my full recommendation. More

All positive just one exception Really felt like they appreciated my business. Overall very professional except for one sales manager I believe that was his position. He basically Really felt like they appreciated my business. Overall very professional except for one sales manager I believe that was his position. He basically called me untruthful and unethical, however the issue was quickly and very professionally handled by his boss. Important thing is recognizing the mistake and quickly making things right. Nothing beats excellent customer service More

Service Everything went well. Met expectations. Was able to wait til service completed. Please consider using recyclable cups at beverage station. Would be Everything went well. Met expectations. Was able to wait til service completed. Please consider using recyclable cups at beverage station. Would be more consistent with zero landfill. More

Excellent service Scheduled appointment to get tail lights replaced and decided to do winterizing & tire rotation. I waited during service. Waiting area always clean, w Scheduled appointment to get tail lights replaced and decided to do winterizing & tire rotation. I waited during service. Waiting area always clean, welcoming. Service completed in reasonable punt of time. Brandon and personnel at check out desk always friendly More

Friendly and Thoughtful team I bought my 2014 Outback new, at Bob Moore, and have been taking her exclusively to their service center. I am treated respectfully every time, and I I bought my 2014 Outback new, at Bob Moore, and have been taking her exclusively to their service center. I am treated respectfully every time, and I never feel rushed. The team is honest and straightforward. I trust them. More

Bought a new Forester Zachery was very helpful and enthusiastic. When I have called with questions after the purchase he has made time to answer those as well. There is qui Zachery was very helpful and enthusiastic. When I have called with questions after the purchase he has made time to answer those as well. There is quite a lot to learn from my 2007 Forester to the 2019 Forester. More