Bob Moore Subaru

Service was very friendly and thorough!!Excellent!! Service was friendly and thorough!! Excellent.!! Definitely 5 stars!! Waiting time was not very long at all. My car was in excellent condition after b Service was friendly and thorough!! Excellent.!! Definitely 5 stars!! Waiting time was not very long at all. My car was in excellent condition after being serviced! Thank you Bob Moore Subaru!! More

Chaos The dealership was very busy. Sometimes seemed like the right hand didn’t know what the left hand was doing. They did everything they said they would. The dealership was very busy. Sometimes seemed like the right hand didn’t know what the left hand was doing. They did everything they said they would. It was just a little unorganized. More

My rating is for Eric Nunez only. Unless they are selling you a car, they aren’t very friendly except for Eric N. in service dept. In fact if it were not for Eric Nunez I would use a Unless they are selling you a car, they aren’t very friendly except for Eric N. in service dept. In fact if it were not for Eric Nunez I would use a different dealership. I have been to other Bob Moore dealerships that are much better. More

Great service! Service at Bob Moore Subaru is always completed to the highest standards. They are very timely in delivering service within the timeframe promised. Service at Bob Moore Subaru is always completed to the highest standards. They are very timely in delivering service within the timeframe promised. The waiting area is nice and comfortable. More

Favorable transaction Many trips to finally settle on the model I was looking for. Reason being the model was not of current inventory. Finally model arrived and deal was c Many trips to finally settle on the model I was looking for. Reason being the model was not of current inventory. Finally model arrived and deal was complete More

We love our Subaru! We visited Bob Moore Subaru three times, and absolutely fell in love with the Outback. Bryton was very patient and answered all of our questions. We w We visited Bob Moore Subaru three times, and absolutely fell in love with the Outback. Bryton was very patient and answered all of our questions. We will definitely be back whenever we are in the market for another vehicle. More

Very good Experience! We went in having an idea of what we wanted. We never once felt pressured, or awkward there. Heath was very informative about everything, and if he di We went in having an idea of what we wanted. We never once felt pressured, or awkward there. Heath was very informative about everything, and if he didn't know an answer he would go and find it. I really was impressed with how everyone treated us. Definitely reccomend Bob Moore Subaru 😊 More

Good Overall Experience but Not Perfect Overall the experience has been good but there were a few items that could have been much better. We purchased a 2015 Nissan Armada. It had a little m Overall the experience has been good but there were a few items that could have been much better. We purchased a 2015 Nissan Armada. It had a little more than 80K miles on it...we ended needing to put brakes and rotors on the vehicle within 2 weeks. I spoke with the mechanic and he said the pads were at 3 and I spoke with Bob Moore and they said they replace pads at below 3. The X point inspection indicated that the pad were at 4...something doesn't add up. I moved on from this but the title being mailed in a timely manner was the next issue. I called finally after not receiving the title after 3 weeks. I was told the title was mailed on the 12th. I called the next day to speak with John and he told me he'd have accounting call me. Never heard from them. The title showed up that day with a tracking number that indicated the title was mailed on the 19th, not the 12th. I asked the first time that I called if there was a tracking number and they said not usually. The system being used for what gets sent out is either useless or I was lied to about when the title was mailed. We had to rush around to get the TT&L paid without penalty because of the slowness in getting the title. I have also requested multiple times to have the inspection sent to me and have been ignored. Caveat emptor. More

Top Notch Subaru Customer Service Have had my Subaru in for routine maintenance several times since it was purchased. Each Customer Service rep I worked with was helpful and courteous Have had my Subaru in for routine maintenance several times since it was purchased. Each Customer Service rep I worked with was helpful and courteous. My experience with Bob Moore Subaru has been great. More

Great customer service Bob Moore Subaru always makes scheduling my service appointments easy. Eric always makes sure to explain what was done and let's me know what to expec Bob Moore Subaru always makes scheduling my service appointments easy. Eric always makes sure to explain what was done and let's me know what to expect for my next visit. More