Bob Moore Subaru

Poor customer service. After waiting in my car 5 minutes, I had to get out & go in to talk with the service rep(who could see me the whole time). Afterwards, it took 15+ min After waiting in my car 5 minutes, I had to get out & go in to talk with the service rep(who could see me the whole time). Afterwards, it took 15+ minutes to get my car back to me-while I waited. Come on, you all can do better than this! Cross the street and learn from Bob Howard!!! We have a Toyota so we know good service! More

Great experience buying our new Subaru Bob Moore Subaru is a great facility. It’s casual and comfortable. The people we met were friendly, welcoming, and helpful. Our sales consultant, Mich Bob Moore Subaru is a great facility. It’s casual and comfortable. The people we met were friendly, welcoming, and helpful. Our sales consultant, Michael, was amazing. He knows and loves his Subaru. He interviewed us in great detail making sure we had a car we’d love. More

Look no further! I live in NM, pass by a few Subaru dealerships on my way to OKC/Edmond and do so gladly just to get my SUBARU to Bob Moore in Edmond to receive the re I live in NM, pass by a few Subaru dealerships on my way to OKC/Edmond and do so gladly just to get my SUBARU to Bob Moore in Edmond to receive the required maintenance. If you can, and it’s not too much of a financial hardship I always recommend Bob Moore to all Subaru owners in NM and CO. The service is done correctly THE FIRST TIME AND EVERY TIME. You don’t have to worry if they left something off or didn’t do something that they should have as I have encountered of other dealerships in the past 2 yrs. Bob Moore is the only place that I take my Subaru unless I”m so far out of town that I cannot possibly make it back. Eric and ALL THE PPL in the service dept are 1st rate. More

ERIC NUNEZ IS THE BEST Eric has always been kind and helpful with his recommendations. I feel like my safety and vehicle maintenance is his first priority during every visit Eric has always been kind and helpful with his recommendations. I feel like my safety and vehicle maintenance is his first priority during every visit. More

poor service had a recall passenger side air bag done. was told 2-3 hrs. had appt @ 8am but still took from 8-4. way too long. also they went thru the vehicle and had a recall passenger side air bag done. was told 2-3 hrs. had appt @ 8am but still took from 8-4. way too long. also they went thru the vehicle and wrote up a list of everything wrong. estimate over $5000. to change both brake lights was $10 per light & $70 labor for both. price gouging. changed both brake light for $6 and 10 mins. but you are charging $10 per minute. think not. so assumed other work was way over prices also. will never use this service center to work on my vehicle again. will have to think hard to recommend this place to buy vehicle which I was going to use again. very unhappy with time it took to fix the recall passenger side airbag and the way way way over priced estimates. also think someone throw up in the vehicle and was not cleaned. no smell but passenger seat dirty and under drivers seat gross. didn't notice until was out driving and looking to refill gas tank. every time used to take vehicle for service always takes twice as long so do not go there for oil change..etc More

The service was awesome, everyone made me feel very welcome. Everyone that I spoke with made me feel very comfortable. I would definitely go back once I’m ready to buy another car. Thank you for your time. Everyone that I spoke with made me feel very comfortable. I would definitely go back once I’m ready to buy another car. Thank you for your time. More

Professional, efficient and friendly I was very pleased with how my service (standard maintenance oil change) was handled. The check in and vehicle retrieval process was considerate of my I was very pleased with how my service (standard maintenance oil change) was handled. The check in and vehicle retrieval process was considerate of my time and professional.....it gives me confidence that the work is conducted in the same manner. Thanks More

Great people Very good service, quick and perfect. There is not much else to say, the service department did a great job, good price and done without an issue, wh Very good service, quick and perfect. There is not much else to say, the service department did a great job, good price and done without an issue, what else does a customer want! thanks and keep it up! More

Fantastic Service! Everyone we have come in contact with has been more than fantastic. Gretchen showed me a few things I didn't know about the car and I appreciated her Everyone we have come in contact with has been more than fantastic. Gretchen showed me a few things I didn't know about the car and I appreciated her kindness, patience, and sense of humor. I look forward to my first service appointment as that was where I went south with my last automobile from a certain Ford dealership in town. More

Great service all around Had a great experience from the time I walked into the door to the point I walked out with the keys love how they didn’t do like most other dealers do Had a great experience from the time I walked into the door to the point I walked out with the keys love how they didn’t do like most other dealers do when you drive in the lot circle you like sharks and when I did have questions was always someone available to answer them Justin was the person that helped me throughout the hole process also he gave me a contact phone I was able to ask him questions at any time never did he not reply back in a timely manner More