Bob Moore Subaru

Always above and beyond sercice I moved And thought I would try a different dealership to service my car. I now travel and hour to go back to Bob Moore because I can’t stand for serv I moved And thought I would try a different dealership to service my car. I now travel and hour to go back to Bob Moore because I can’t stand for service. And Bob Moore goes above and beyond More

Perseverance My experience with purchasing a used car from Bob Moore Subaru was very interesting! Initially, I had a desire to purchase one used car, but it turne My experience with purchasing a used car from Bob Moore Subaru was very interesting! Initially, I had a desire to purchase one used car, but it turned out to be a challenge, but was handled very professionally by the sales team. The car that I decided I wanted, had to be taken off the market for a while to be fixed before being offered again. Instead, I selected a second vehicle that appeared to be in wonderful condition, but also had a few challenges. Once again, the professional sales team at Bob Moore Subaru came through with flying colors. I couldn’t have been happier with the way they responded. There was a little service issue that needed attention, and that, once again, was handled well. I don’t believe I’ve ever seen a sales team work so hard to earn someone’s business. I’ve done business with Bob Moore since the 1980s, and I’ve always been pleased with their dealerships. Additionally, there were also a couple of accounting issues that needed some attention, and once again, John in the finance office handled everything with integrity and professionalism. He also offered some very sage advice that I was very grateful for. The reason I’ve titled this review perseverance, is because there were several challenges along the way, where people inside the organization needed to quickly respond to, and every single person did! Not every car deal goes through the system perfectly, and sometimes anything that can go wrong goes wrong. This is where you will discover the heart of the organization. When you’re doing business with Bob Moore Subaru, you’re dealing with the top rung-of-the-ladder people. We all persevered, and I gladly offer my highest possible recommendation to Bob Moore Subaru and Andy, Cash, Victor and John! It was an adventure where the ending was exactly what I hoped for! Sincerely, Boe Parrish More

You, Not your wallet This is a place where they care about you as much as your car and how to take care of you the best way possible. This is a place where they care about you as much as your car and how to take care of you the best way possible. More

Service person was very rude Was told service would be about 45 min to an hour. At 1 1/2 hours checked with service persons who checked me in and he told me I hadn’t been checked Was told service would be about 45 min to an hour. At 1 1/2 hours checked with service persons who checked me in and he told me I hadn’t been checked in and it must be under another name. The service person next to him found the check in and answered my question of readiness. Which was it was just a few min away from completion. It was still another 1 1/2 hours. This was for replacing a brake vendor that was a recall by mfg. More

Bob Moore Service Center Works Hard to Please Customers Great service and honest feedback. Not judgmental if a customer opts out of additional service to save a few dollars. Friendly and knowledgeable. Th Great service and honest feedback. Not judgmental if a customer opts out of additional service to save a few dollars. Friendly and knowledgeable. Thank you! More

Great dealership for first ever Subaru Enjoyed the test drive and purchase done with professional sales department. We were totally surprised with the perks and training that followed fully Enjoyed the test drive and purchase done with professional sales department. We were totally surprised with the perks and training that followed fully making us feel relaxed and confident with our new Crosstrek. More

Disappointed in service advisor My service was on time. my car came back clean and interior had been vacuum very nice. but Brandon advised that my tires were worn out and that wires My service was on time. my car came back clean and interior had been vacuum very nice. but Brandon advised that my tires were worn out and that wires were showing through. That is not true. my tires have tread and there is not wire showing. More

Very Easy Very easy to work with. I would purchase another vehicle from Bob Moore Subaru. The dealership was very busy and Lanna helped to speed up the purchase Very easy to work with. I would purchase another vehicle from Bob Moore Subaru. The dealership was very busy and Lanna helped to speed up the purchase. More

Service to fix rattling sound and window Great experience- brought car in early due to scheduling and was able to use courtesy car. Eric Nunez kept me updated on progress- they were able to f Great experience- brought car in early due to scheduling and was able to use courtesy car. Eric Nunez kept me updated on progress- they were able to fix the rattling sound plus an additional issue with the window I hadn’t noticed previously. More

It was fantastic. I was very impressed. Chase was very good with dealing with us. Would I be willing to purchase another vehicle in the future? You betcha!!! I was very impressed. Chase was very good with dealing with us. Would I be willing to purchase another vehicle in the future? You betcha!!! More