Bob Moore Subaru

Check for hail damage in different lighting At any large purchase, proceed with caution, no matter who you buy from. The used SUV I bought had more hail damage and than we realized at time of At any large purchase, proceed with caution, no matter who you buy from. The used SUV I bought had more hail damage and than we realized at time of purchase. We noticed a few hail dings at dealership. Once home In a garage they are more noticeable and more of them showed up as well as the car had several paint touchups we didn’t see when test driving. 2 days after purchase my salesman called to ask how I am liking the car. I told him about the hail damage being more extensive. He said he would see if anything he could do and call me back that afternoon or the next day. HE NEVER called me back. When test driving cars check the exterior under different lighting conditions. I liked salesperson day of purchase, he was laid back and not high pressure. The fact he didn’t call back after saying he would, is disappointing!!! More

Truck broke in 9 days motor went out The manager was the rudest person said he really didn’t care and nothing he could do. That’s not how a customer should be treated The manager was the rudest person said he really didn’t care and nothing he could do. That’s not how a customer should be treated More

efficient and professional dealership Buying our Subaru was a great experience. We had stopped in to just compare the Subaru brand to the Lexus SUV we were considering. We were shown all t Buying our Subaru was a great experience. We had stopped in to just compare the Subaru brand to the Lexus SUV we were considering. We were shown all the features of the Outback and the vehicle sold itself. We worked with Aaron Scott who provided us with a great experience. He is very helpful and gregarious. It couldn't have been a better time and we left feeling like we had known Aaron for a long time More

Always great service! Always good service and easy to get in. Always friendly and timely. Very easy to get an appointment when you want and you can even just come in for a Always good service and easy to get in. Always friendly and timely. Very easy to get an appointment when you want and you can even just come in for a quick oil change. More

A business that is truly customer oriented. Bob Moore Auto Group creates a comfortable experience in looking for a new vehicle. The facility is spotless, all employees are courteous and the Serv Bob Moore Auto Group creates a comfortable experience in looking for a new vehicle. The facility is spotless, all employees are courteous and the Service Department is great. More

Pleasant Everyone is always kind and considerate of my time. Each experience has been positive. The service is done in a timely manner. Thankful for custome Everyone is always kind and considerate of my time. Each experience has been positive. The service is done in a timely manner. Thankful for customer service they provide! More

Great overall experience Mr. Scott did a great job helping me and my wife purchase a new Subaru. He wasn't overbearing and pushy. He lets us shop and test drive at our own lei Mr. Scott did a great job helping me and my wife purchase a new Subaru. He wasn't overbearing and pushy. He lets us shop and test drive at our own leisure and that was very much appreciated. Shoutout to Mr. Downs and Gretchen for taking care of us on their end and making us feel like our business was appriciated. Love the new Ascent as well! More

Great experience with service. Personal and professional reception. They asked details about the car and gave professional opinions about what are options for the car. the car was w Personal and professional reception. They asked details about the car and gave professional opinions about what are options for the car. the car was well taken care of after it returned. More

Very good customer service Aaron Scott was very friendly and helpful. I would recommend him to anyone. He was not pushy which I really appreciate. He also checked on me after th Aaron Scott was very friendly and helpful. I would recommend him to anyone. He was not pushy which I really appreciate. He also checked on me after the sale to make sure everything was still ok. More

Everything done right perfect, as always. Was always Leary to go to the dealer and get ripped off. Not ever the case here. I trust these guys. Customer service is always friendly. I was espec Was always Leary to go to the dealer and get ripped off. Not ever the case here. I trust these guys. Customer service is always friendly. I was especially impressed by Sales Consultant Bryton Cravens who handled a test drive with me in the new Ascent. He really knows his stuff. My vehicle was in all day for service and they gave me a rental for free. Bob More Subaru is THE BEST. More