Bob Moore Subaru
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
Good work in a timely manner Dependability is what Subaru Service offers me. That’s important! I can depend on my car being ready when I am told it will be ready. Dependability is what Subaru Service offers me. That’s important! I can depend on my car being ready when I am told it will be ready. More
Great Buying Experience Wonderful experience and environment. Friendly staff and it was a real pleasure to work with Aaron. Best car purchase I've ever made. Thanks Aaron! Wonderful experience and environment. Friendly staff and it was a real pleasure to work with Aaron. Best car purchase I've ever made. Thanks Aaron! More
Great service Fixed a computer problem promptly. Everyone was nice. Got me right in. Car was just out of warranty and they did not charge me anything. Fixed a computer problem promptly. Everyone was nice. Got me right in. Car was just out of warranty and they did not charge me anything. More
Friendly service/no pressure Made two visits before we bought. It was very good experience and I would recommend this dealership to anyone wanting a new vehicle. My wife and I wer Made two visits before we bought. It was very good experience and I would recommend this dealership to anyone wanting a new vehicle. My wife and I were very satisfied. More
Gery helpful I love the service department. They are very helpful and willing to go out of their way to service my Subaru ascent. They are very knowledgeable and I I love the service department. They are very helpful and willing to go out of their way to service my Subaru ascent. They are very knowledgeable and I won't trust my ascent to anyone else. More
Bob Moore Subaru Dealer Services The service department has been and continues to be excellent both with ordinary and even unusual issues. I have always been treated with dignity and The service department has been and continues to be excellent both with ordinary and even unusual issues. I have always been treated with dignity and respect. More
The consummate professional dealership From the minute I walked in the dealership I could tell I was looking at the perfect car I wanted at the perfect dealership that could satisfy all my From the minute I walked in the dealership I could tell I was looking at the perfect car I wanted at the perfect dealership that could satisfy all my needs in purchasing it. More
Patient folks I oscillated between several scenarios but even though Cash was frustrated with me he remained courteous and kept working with me until I chose a car. I oscillated between several scenarios but even though Cash was frustrated with me he remained courteous and kept working with me until I chose a car. More
Getting ignored I was told my brand new Outback radio needs to be replaced. Was told it needed to be ordered and would be there in 5 days. 2 weeks later I call. No on I was told my brand new Outback radio needs to be replaced. Was told it needed to be ordered and would be there in 5 days. 2 weeks later I call. No one wanted to help me since I didn’t remember the techs name. When I spoke with a tech, he said the radio was being shipped that day, which means it was never ordered. It would be in in 2 days. That was probably over a week, maybe 2. I don’t want to call to check because I know no one will want to help me. When I’m physically there, everyone is super nice, and it’s clean. More
Consistently disappointing I’m not sure I have ever had a good experience with this company. Unfortunately, the only other Subaru dealership in my area is on the opposite side o I’m not sure I have ever had a good experience with this company. Unfortunately, the only other Subaru dealership in my area is on the opposite side of town, whereas Bob Moore Subaru is 3 miles from my office. I was flat-out lied to by a service tech who was trying to convince me that a 25 degree temperature swing was normal, even though I adjusted the thermostat by a degree or two. On my last visit, they returned my car to me without washing and vacuuming, as they offered and I accepted. I could go on, of course. Buyer beware!!! More