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Bob Moore Subaru

Oklahoma City, OK

4.5
1,023 Reviews

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,023 reviews

October 15, 2020

I had a 10AM Appointment for basically an oil change. Returned at 2:30PM. Had to wait an additional hour for my car. NO EXCUSE More

by davnicho
Recommend Dealer
No
Employees Worked With
Eric Nunez
Oct 16, 2020 -

Bob Moore Subaru responded

Hello, We’re sorry to see you weren’t satisfied with your recent service experience. Our team works as efficiently as they can, and we apologize that your service was not up to expectations. If there’s anything you’d like to further discuss, please don’t hesitate to reach out. Feel free to reach out to me at delliott@bobmoore.com if you’d like to talk. Respectfully, Doug Elliott, Service Manager

October 06, 2020

I found the facility to be attractive and well maintained. I came in interested in a particular used car that I found online, test drove it, and bought it. The staff were helpful and interested. More

by Onlinebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryton Cravens
Oct 07, 2020 -

Bob Moore Subaru responded

Thank you for your review! Our job is to walk you through the car buying process, and it sounds like we did just that. Enjoy your new vehicle!

September 28, 2020

I had a great experience with Nate Baker when purchasing a Crosstrek. So knowledgeable and thorough with all this SUV could do, Nate showed me many options to drive and compare, but the Crosstrek won out! More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Baker
Sep 29, 2020 -

Bob Moore Subaru responded

Judy, congratulations on your new Crosstrek! We're certain you'll love it. And thank you for your positive feedback. We're glad Nate and Tia could provide you with a great car buying experience. Stop by anytime.

September 22, 2020

Very nice group of people, our salesman Jake was the best I’ve ever had the pleasure to meet. The sales manager and finance department are so great to talk to. Thanks to everyone involved. More

by Kenny
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 23, 2020 -

Bob Moore Subaru responded

Thanks, Kenny! Your positive feedback regarding our team is appreciated. It's great to hear that they could provide you with a great experience, and we hope to see you again soon. Thanks!

September 22, 2020

Everyone we encountered was very friendly, polite and knowledgeable. We never felt rushed or pressured to make a decision. We were encouraged to explore our options, ultimately leading to making a select More

by debstanaland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Cutler-Finance, Bryton Cravens
Sep 23, 2020 -

Bob Moore Subaru responded

Thank you! We're excited for your new vehicle as well. We're sure you'll love it. If you have any questions or concerns, please don't hesitate to reach out.

September 18, 2020

I so like to take my Subaru Crosstrek to Bob Moore Subaru! Everyone in the Sales and Service Departments I have worked with has been professional, friendly, and a pleasure to buy my Subura from; an More

by Mary R.- Oklahoma City, OK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Michael in Service Department
Sep 21, 2020 -

Bob Moore Subaru responded

Mary, thank you so much for the kind review! We've enjoyed seeing you over the past couple years, and look forward to the future together. We know you made the right decision as well when you purchased your Crosstrek, and we're glad you've been loving it. Thanks again!

September 12, 2020

Best experience I ever had with buying new car.All Best experience I ever had with buying new car. All seemed interested and cared about me and my wants Not just trying to sell me a car. HEATH CLEM i More

by jmichaelr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Clem, Langdon, Tia Finance, Eric Service
Sep 14, 2020 -

Bob Moore Subaru responded

Thank you so much! We're here to make car buying easy, and it sounds like we did just that. Thank you again for sharing your positive experience! Happy driving.

September 10, 2020

I was really impressed by the professionalism of this company. They were not vultures and trying to push you into a contract you aren’t comfortable with. They gave me space and enough time for myself t More

by daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mueller
Sep 11, 2020 -

Bob Moore Subaru responded

Daniel, thank you so much! We take pride in the customer service our team provides, and it's great to hear you recognize them as well. Thank you for your recommendation, and have a great day.

August 06, 2020

As always the service was exceptional and Eric Nunez, the service representative was great! I like the complimentary inspection and car wash in addition to fixing the problem. I also liked the loaner car. More

by bswimley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Aug 07, 2020 -

Bob Moore Subaru responded

Thank you! It was our pleasure to service your vehicle. We're glad Eric was able to get the job done, and that you were satisfied with the experience! We hope to see you in the future.

July 03, 2020

Helpful, efficient, very knowledgeable. Our car and we were very well taken care of from the time we got there to the time we left without delay. Everyone was very helpful and knowledgeabl More

by wrldcitces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CARTER, Brandon Allison, Aaron Scott, Eric Nunez
Jul 06, 2020 -

Bob Moore Subaru responded

Thank you for the positive feedback! It's always great to see kind reviews like yours. Let us know if there's anything else we can do for you.

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