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Bob Moore Subaru

Oklahoma City, OK

4.8
1,021 Reviews

13010 N. Kelley Ave.

Oklahoma City, OK

73131

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Showing 1,021 reviews

December 04, 2020

Always courteous and work is always done professionaly. Price is higher than other service areas, but I know it is done correctly when I pick up my car. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Dec 07, 2020 -

Bob Moore Subaru responded

Thanks, James! We take pride in the knowledge and skill of our Service Department, and it's great to hear you recognize them as well. Anytime you need us, be sure to stop by. You're always welcome!

December 02, 2020

Carter Michael was very professional in servicing our Subaru Forester and Crosstrek. I’m sure he is appreciated at Bob Moore Subaru. We’ll be back for our next service. More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Michael
Dec 03, 2020 -

Bob Moore Subaru responded

Thanks, Jim! We take pride in the knowledge and skill of our Service Department. It's great to hear you recognize them as well! We'll be sure to pass along your kind words to Carter. Thanks again.

November 25, 2020

Great and timely service. Very COVID aware. Felt like our Service Rep cared about us and our vehicle along with his Support Staff. Even filled out my Maintenance Book for us. Great job. More

by Rob Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Berger
Nov 30, 2020 -

Bob Moore Subaru responded

Rob, thank you for the positive feedback! The health and safety of our customers' is always a top priority for us. We're glad to hear you had a great experience. Thank you again.

November 19, 2020

This was a wonderful experience thanks to Omar in sales and Adrian in finance. They were super informative and helpful in purchasing a car during a pandemic. Overall fabulous experience. I love my car! More

by g.audio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Cutler, Omar Barrios
Nov 20, 2020 -

Bob Moore Subaru responded

Congratulations on your new vehicle! We're happy to hear you're enjoying it so far. And thank you for the kind words, we truly appreciate it!

November 18, 2020

Dealership continues to exceed expectations, Scheduling appointment online was easy. Friendly staff upon arrival, prompt communication with service representative, and accommodating to my schedule. An over More

by angehanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Allison
Nov 19, 2020 -

Bob Moore Subaru responded

Thanks so much! We want to make things easy for our customers, from beginning to end. Sounds like we did just that for you. Thanks again!

November 05, 2020

The service department is EXCELLENT. Dealing with Ryan was a pleasure. The other Subaru dealership in OKC, Hudiburg Subaru, should be avoided at all costs. More

by travisnite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2020 -

Bob Moore Subaru responded

Such kind words, thank you so much! We take pride in our Service Department, and we appreciate you recognizing them as well. We hope to see you again soon!

October 31, 2020

I stopped by without an appointment due to a tire pressure issue, and was seen immediately. Minor service sensor replacement, I can always count on the friendly and knowledgeable service crew to prov More

by NatureGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Ryan, Brandon Allison, Eric Nunez
Nov 02, 2020 -

Bob Moore Subaru responded

Thank you! Here at Bob Moore Subaru, one of our top priorities is the safety of our customers and their vehicles. Thank you for stopping by, and we hope to see you again soon!

October 20, 2020

Had a wonderful car buying experience for myself and my daughter. Friendly staff and excellent service. Will definitely recommend Bob Moore Subaru to my friends. More

by SoonerSki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Scott
Oct 21, 2020 -

Bob Moore Subaru responded

Thank you so much! We appreciate your kind words, and we're happy to see you had a positive experience. Be sure to stop by anytime you need us.

October 15, 2020

I had a 10AM Appointment for basically an oil change. Returned at 2:30PM. Had to wait an additional hour for my car. NO EXCUSE More

by davnicho
Recommend Dealer
No
Employees Worked With
Eric Nunez
Oct 16, 2020 -

Bob Moore Subaru responded

Hello, We’re sorry to see you weren’t satisfied with your recent service experience. Our team works as efficiently as they can, and we apologize that your service was not up to expectations. If there’s anything you’d like to further discuss, please don’t hesitate to reach out. Feel free to reach out to me at delliott@bobmoore.com if you’d like to talk. Respectfully, Doug Elliott, Service Manager

October 06, 2020

I found the facility to be attractive and well maintained. I came in interested in a particular used car that I found online, test drove it, and bought it. The staff were helpful and interested. More

by Onlinebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryton Cravens
Oct 07, 2020 -

Bob Moore Subaru responded

Thank you for your review! Our job is to walk you through the car buying process, and it sounds like we did just that. Enjoy your new vehicle!

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