Bob Moore Nissan

Service writer Matt Price was awesome. First of all, my service writer Matt Price was awesome. I'm the end it was good service and good recommendations for my truck. I donhave to say howeve First of all, my service writer Matt Price was awesome. I'm the end it was good service and good recommendations for my truck. I donhave to say however that the physical service was way too slow. I sat there atbthe window watching and basically what saw was the lube tech out my truck in the air and go screw off for 30 minutes before he came back and finished the work. As a former dealer technician myself, I know what I saw. But as i said, in the end it was good service and good treatment. Just not too crazy about that lube tech. But as long as Matt is there and I still have my Titan, I'll keep coming back. More

Great service. Never an issue with Nissan service department. They get my car in quickly. They don’t try to sale you anything you don’t need. Never an issue with Nissan service department. They get my car in quickly. They don’t try to sale you anything you don’t need. More

Great service, as always. In and out in less than 30 minutes. Dealership did not have the parts to fix my problem, but put them on order and got me on my way. In and out in less than 30 minutes. Dealership did not have the parts to fix my problem, but put them on order and got me on my way. More

always helpful They are always informative and helpful and never make me feel like I have to do what's recommended. They are honest with their recommendations. They are always informative and helpful and never make me feel like I have to do what's recommended. They are honest with their recommendations. More

Unbelievable!!!!! I thought customer service like this was a thing of the past!!!! Bob Moore Service has restored my faith in "Good Old Fashioned" customer service!!!! I thought customer service like this was a thing of the past!!!! Bob Moore Service has restored my faith in "Good Old Fashioned" customer service!!!! More

Overall not bad, price was good The experience was overall not a bad one. I had to get a truck because another driver smashed into me and totaled my previous one. They paid a dece The experience was overall not a bad one. I had to get a truck because another driver smashed into me and totaled my previous one. They paid a decent amount for my ruined truck, so I was able to get into another one just like it. Bob Moore had the only blue one anywhere close to me. I am a Sooner fan, so I decided to make the trip. The price was a fair one and I really wanted blue. The salesman (Jeremy Waddle) was not as good as the one I dealt with at McKinney Nissan when I bought my first Pro-4X. He was pretty low key and seemed like he just wanted to get the deal done and get me out of there. At Nissan McKinney, I got a Nissan Hoodie and a Nissan cap with the purchase. They also had a great gift box with the Nissan key chain and all the keys in a foam fitting section, really first class. At Bob Moore Nissan, I put 20k down on a 2018 Nissan Frontier Pro-4X and didn't haggle with them at all on the price and Jeremy just dumped the keys to me across the desk and said he wouldn't even be able to give me a new Nissan cap. Fine, I'll go buy a new one from McKinney Nissan (or just go in for service and show them my old hat and tell them I need a new one). The finance guy (Phil Caffey) was a great guy. That part of the deal was enjoyable. - Richard C. More

Asking too much detail I did not get an antenna with my purchase of a Nissan kicks. I would give a lot better review if y'all would provide me with the antenna I called and I did not get an antenna with my purchase of a Nissan kicks. I would give a lot better review if y'all would provide me with the antenna I called and told y'all I didn't get. Other than that I was satisfied with the service. Don't ruin my experience over something as trivial as that. More

Polite and Professional, but will not go back. My new vehicle was sent to service twice for detail, both times it came back with the interior untouched. I finally told them I would just clean it my My new vehicle was sent to service twice for detail, both times it came back with the interior untouched. I finally told them I would just clean it myself. I was also promised a full tank of gas. When I got there to pick it up it was not full, I had to drive the salesman to the gas station to put gas in it. With the amount of money I spent, the service should have been over the top. More

Dependable Service We have been using Bob Moore Nissan for 6 years with four separate vehicle going here for services and repairs. Work completed has been timely and fa We have been using Bob Moore Nissan for 6 years with four separate vehicle going here for services and repairs. Work completed has been timely and fair priced. Anthony and Aaron have been our go to guys since the beginning. Will keep coming back! More

Impressed. Recently, we bought a vehicle from Bob Moore in Norman, and originally we weren't impressed with the person who handled our finance. We also had a lot Recently, we bought a vehicle from Bob Moore in Norman, and originally we weren't impressed with the person who handled our finance. We also had a lot of trouble receiving our paperwork for the Title and Registration, but it turns out that the previous owner didn't do something right at the bank and that was why we didn't receive our document. The Finance employee called me and personally apologized for the way he came across when we bought the car. That meant a lot-not many employees do that. So I'm revising my previous review and giving him credit where he deserves it. More