Bob Moore Nissan
Norman, OK
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Customer Service at its finest! Great experience the staff at Bob Moore went above and beyond a reasonable expectation and made my whole experience absolutely perfect. Thank you Aaro Great experience the staff at Bob Moore went above and beyond a reasonable expectation and made my whole experience absolutely perfect. Thank you Aaron and Thank you Tom! 5 ?????????? More
Battery replacement Always friendly and helpful. Good communication with the customer as to what is wrong and what needs to be done to correct any issue. Also, repairs ar Always friendly and helpful. Good communication with the customer as to what is wrong and what needs to be done to correct any issue. Also, repairs are completed in a timely manner. More
Had a awesome salesman. Had a awesome salesman name Adrian Cutler he made everything go over smoothly he did his over all best to get me in my New Car couldn't have been more Had a awesome salesman name Adrian Cutler he made everything go over smoothly he did his over all best to get me in my New Car couldn't have been more lucky to do a deal with Him!. Out of all the cars I've been in an Salesman I've delt with Adrian Cutler was the Best I've talked with. An I will continue to do deals with Adrian in the future as well. More
Dishonest? I took my 2012 Altima in because it randomly shuts completely down while moving down the road. The engine stops running, all of the dash lights, gauge I took my 2012 Altima in because it randomly shuts completely down while moving down the road. The engine stops running, all of the dash lights, gauges, etc. shut completely off. I have been able to pull over, get it in park, and restart it. It will then run like nothing is happening., until the next time. So, the service had my car and they called me with the diagnosis & estimate. They said the problem is the transmission and I need to replace it. Now, I don't know much about cars, but I do know that a transmission makes the wheels turn. Period. It has nothing to do with the power to the dash lights & gauges, etc. I truly believe that the service center thought I wouldn't know the difference because I'm a female and they could take me for a lot of money. This is what every woman has to worry about with mechanics, but I really expected better from the dealership. I have bought several cars, including this one, from Bob Moore. I won't do it again. I won't ever be back. I picked up my car, paid the $99 diagnostic fee and declined the new transmission. I am now hunting for an honest mechanic while my Altima, which I love, is simply sitting in my driveway. Luckily, my fiancé has an extra vehicle that I can drive, because I was told there were no loaner cars. Those mechanics would've had me without a vehicle for however long replacing the transmission would take. That doesn't work for people who have jobs and lives. The bottom line of this review is to say that I'm very disappointed in this experience with Bob Moore. More
Adrian was awesome to work with. If i ever have to purchase another vehicle will use him again Adrain took care of us and did a good job to work with. If i ever have to purchase another vehicle will use him again Adrain took care of us and did a good job More
Oil change and transmission service. Recommended brake ASAP Quick good service even on Saturday. Aaron is the best. Wish he could always be the service mgr who helps me. Explains what’s needed. Doesn’t try to t Quick good service even on Saturday. Aaron is the best. Wish he could always be the service mgr who helps me. Explains what’s needed. Doesn’t try to talk you into extras. Keeps you updated. Worked with me on coupons that I had. Friendly cashier. Clean comfortable place to wait. More
Purchase Good experience. Jim Chandler went above and beyond for us. He found the car I wanted and worked hard to get the deal we wanted. Highly recommend!! Good experience. Jim Chandler went above and beyond for us. He found the car I wanted and worked hard to get the deal we wanted. Highly recommend!! More
2007 Murano Very happy with the Service Dept. Every item on my list was completed with complete satisfaction. I appreciated the driver taking us home and picking Very happy with the Service Dept. Every item on my list was completed with complete satisfaction. I appreciated the driver taking us home and picking us up. This was a nice accommodation It’s always enjoyable working with Aaron Wall. He’s friendly, fun and courteous. He makes sure to provide the service I’m requesting. The secretary was nice and friendly. I’m sorry I didn’t get her name. . Thank you Darlene Steely More
Great experience This could not have been any more pleasant way to buy a used vehicle. I was treated as if I were the most important customer they had. The price was g This could not have been any more pleasant way to buy a used vehicle. I was treated as if I were the most important customer they had. The price was great, the trade-in was more than fair, and the entire experience was hassle-free. I highly recommend that you give this firm an opportunity for your business. More
Awesome I love this place! Quick service. I don't have to wait days for an appointment! Good prices. I have the same tech every time! I could go on and o I love this place! Quick service. I don't have to wait days for an appointment! Good prices. I have the same tech every time! I could go on and on. Did I mention friendly and knowledgeable? Give these folks a chance. You will be so glad you did! More