
Bob Moore Nissan
Norman, OK

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Oil change Very nice reception. Quick and fast service. Lots of people there but still didn't have a very long wait. Expedited done in 15 -20 minutes Very nice reception. Quick and fast service. Lots of people there but still didn't have a very long wait. Expedited done in 15 -20 minutes More
Pleasant & Thorough It was a great experience! We moved to Oklahoma from Michigan so this was my first visit and we will certainly be back. Thank you It was a great experience! We moved to Oklahoma from Michigan so this was my first visit and we will certainly be back. Thank you More
Warranty work AC went out. Under warranty. Dealer fixed it within 8 hours. Fast fair and easy. Also did not try to up sell for anything along the way. AC went out. Under warranty. Dealer fixed it within 8 hours. Fast fair and easy. Also did not try to up sell for anything along the way. More
It’s always been a good experience I bought my 2018 Armada here and have always gotten my oil changed and tires rotated and balanced here as well. I’ve always had a good experience and I bought my 2018 Armada here and have always gotten my oil changed and tires rotated and balanced here as well. I’ve always had a good experience and will continue to use them. More
Oil Change Went in for oil change and had two filters replaced as well. Recommended front brakes needed soon but they did not try to force me into replacing them Went in for oil change and had two filters replaced as well. Recommended front brakes needed soon but they did not try to force me into replacing them that day. Comfortable place to wait. Aaron Wall is the best. I always get excellent service when he is the service adviser for my car. More
New car purchase I met the service staff but have not had my car in the service department yet. Jim chandler was my sales representative and was phenomenal. The only t I met the service staff but have not had my car in the service department yet. Jim chandler was my sales representative and was phenomenal. The only thing that I usually am disappointed in is the trade in value of my old car; but Jim added in some offers that helped me recoup some of that price. He was very easy to work with and got me the perfect car at a great price. More
Excellent Service Aaron took great care of my car, in a timely manner. He also had Will give me a ride to the mall instead of waiting. Great auto care and amazing cus Aaron took great care of my car, in a timely manner. He also had Will give me a ride to the mall instead of waiting. Great auto care and amazing customer service! I will be back!! More
Routine Service This was the first service on the 2019 Nissan Frontier. A few issues popped up after the purchase that was notated. The front windshield was not sea This was the first service on the 2019 Nissan Frontier. A few issues popped up after the purchase that was notated. The front windshield was not sealed properly and allows water to come inside. The door gasket on the back driver side is missing a grommet to hold in place and lastly was the hood looks like it was about to fly off when traveling down road. The pressure knobs on hood needed adjustments. All issues were addressed and when the DP door gasket arrives the windshield will also be corrected. Very happy with Service. More
Great service Aaron always goes above and beyond to take care of me when I need to bring my vehicle in. He makes sure I have a rental available and addresses the pr Aaron always goes above and beyond to take care of me when I need to bring my vehicle in. He makes sure I have a rental available and addresses the problem in whole. It’s taken some time to figure out things but everything is good now. Thanks! More
Great sales person (John Young) shady sale This is a dealership that will tell you one price and then charge another. I should of read everything more closely but I got caught up in the emotion This is a dealership that will tell you one price and then charge another. I should of read everything more closely but I got caught up in the emotion of everything and didn't read as close as I should. Told me my car on $28,688 but a week later when i read my contract on it was charged $31,600. So I say if you do go here make sure to not get got up in everything and make sure to do what I didn't do and read everything they show you and question everything they tell you. This is my 2 cents on my experience. Never trust their online prices they are used to just get you in the door and they will not honor them and tell you that the website applied to much of a discount as well. My sales person John Young was awesome and knowledgeable and helped me any way he could. My advice when they come back with the paper work to read read and read it again and make sure you get what your promised More