Bob Moore Nissan
Norman, OK
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Maxima Enjoying are Maxima very much. Kevin was great working with us. Made the car buying process go smoothly, Kevin was very knowledge about the car we we Enjoying are Maxima very much. Kevin was great working with us. Made the car buying process go smoothly, Kevin was very knowledge about the car we were buying. Did a great job More
Best car buying experience yet This wasn't my first car purchase, but it was definitely the most efficient and enjoyable. Robert Walker listened to my requirements and my preference This wasn't my first car purchase, but it was definitely the most efficient and enjoyable. Robert Walker listened to my requirements and my preferences and found exactly what I wanted. I've worked with others at Bob Moore Nissan, and haven't had a bad experience yet. I'll recommend Robert and the rest of the team any time. More
Kevin is a pleasure to work with! No one really enjoys the car buying experience, but Kevin makes it the best it can be. No high pressure sales tactics, no run around on price, just s No one really enjoys the car buying experience, but Kevin makes it the best it can be. No high pressure sales tactics, no run around on price, just straightforward answers and a real commitment to serving the customer. HIGHLY recommend this guy and this dealership! More
Great car buying experience. Kevin is a professional and easy to do business with. Love my Ford Ranger I purchased from Bob Moore Nissan. If you go to this dealership, ask for K Kevin is a professional and easy to do business with. Love my Ford Ranger I purchased from Bob Moore Nissan. If you go to this dealership, ask for Kevin, he is a "straight shooter" Also want to thank Gene Rhodes for his assistance with this purchase. Great car buying experience. More
Amazing customer service!! Bob Moore Nissan has been the best car shopping experience I've ever had! It was the first place we stopped at and once we told them what we were look Bob Moore Nissan has been the best car shopping experience I've ever had! It was the first place we stopped at and once we told them what we were looking for they immediately took us to the car that fit our description. The car was so new to their lot that it hadn't even been detailed yet, but they still showed it to us without hesitation! They were very upfront and honest about all of the car information and prices and easily negotiated with us and genuinely wanted to meet our needs as much as they could. The buying process was also very easy, they had everything set up well and took care of things in a timely manner. They also followed up with us and made sure the car was doing well. Overall they made sure we were well taken care of, even down to the very detail of offering us some coffee while we waited to sign papers! More
Exactly what she asked for I wanted to thank you for being honest and straight-forward with us during the deal. She wanted a pretty car at a good price, I wanted a respectable I wanted to thank you for being honest and straight-forward with us during the deal. She wanted a pretty car at a good price, I wanted a respectable car with bells & whistles. Arriving so late in the afternoon, we expected to be there for a long while- but your service and professionalism made it quick and (fairly) painless. We love our new Maxima and will remain Nissan customers for a very long time. Happy car for the wife, happy car for my life. : ) Many Thanks, K Castle More
Great Car Buying Experience ! Jeff Morris was fantastic to work with, from the initial test drive through the negotiations and finalizing the paperwork. He made my wife and I feel Jeff Morris was fantastic to work with, from the initial test drive through the negotiations and finalizing the paperwork. He made my wife and I feel comfortable throughout the car buying process, and did so with an easy going and relaxed approach. We never felt like we were being pushed towards a specific vehicle or price range, and he was patient during our selection process. Thanks Jeff ! More
A joke Don't waste your time. Seriously, don't waste your time at this place. You will not be satisfied with resolution of problems. Management is subpar Don't waste your time. Seriously, don't waste your time at this place. You will not be satisfied with resolution of problems. Management is subpar professional. More
Awesome! Really value the customer. While traveling from NE to TX our A.C. suddenly quit. Googled nearest Nissan dealer & 8 miles away was Bob Howard Nissan, Edmund, OK. Started service While traveling from NE to TX our A.C. suddenly quit. Googled nearest Nissan dealer & 8 miles away was Bob Howard Nissan, Edmund, OK. Started service ticket at 1223p at 205pm we were fixed, cooling & on our way with NO CHARGE. Professional, pleasant, even let us bring our 2 large dogs into the waiting area (91 outside). So nice to be treated quickly & respectfully. Definitely provided old fashioned true customer service. More
Stranded Twice I am very very displeased with Bob Moore of Norman. I purchased a vehicle that had supposedly been through all of their checks. The first week in havi I am very very displeased with Bob Moore of Norman. I purchased a vehicle that had supposedly been through all of their checks. The first week in having it I get stranded. Yes, I am a female. Roadside service came to my rescue. The battery was terribly corroded. They could not believe it and O'Reilys could not believe it. O'Reilys checked the battery and it was good. They cleaned the corrosion and cleaned off the connection. The battery fob was checked and had a bad battery. O'Reily's did all of this for FREE!! So if you need help diagnosing your vehicle problem, O'Reilys are great! Why would a dealership sale a vehicle with a corroded battery and not change the batteries in the fobs?? and send the new owner on their way on a positive note. Anyway, thought the problem was fine. The 2nd week of owing the car, I was stranded again. Thankfully a man I knew saw me and stopped, cleaned off the corrosion and jump started it again. Found out the battery connection was bad or something like that. Its fixed now, I hope. On to the next problem...they said I would receive my title within 7-10 business days and since I paid by check, it should be sooner than that. I called after 2 weeks and they said they were still waiting on the lien release. My fault is that I missed seeing the lien on the carfax. Isnt it illegal though to sale a vehicle with a lien on it. You would think a supposedly reputable dealership like I thought Bob Moore was, would not do that. They said it was no problem and I had plenty of time, that my temporary tag was for 30 days. I called again after 3 weeks, talked to 3 or more people and finally got a call back that the title was being mailed that day. That was on June 15th. The lien release was signed on June 8th, so why was it not mailed then??? I received the title on a Saturday, June 18th. The temporary tag expires Monday, June 20th. The license bureau is closed Saturday and Sunday. So they basically left me with Monday to get my vehicle tagged or I will be fined. The dealership is pretty, the people are nice. If they would have just taken time and checked the vehicle properly and honestly, it would have been a good experience because I love my new used vehicle. However, someone dropped the ball in doing the inspection and in the business office with getting the title to me in a timely manner. With my experience at Bob Moore, I will not recommend them to anyone looking to purchase a vehicle. More