Bob Moore Mazda

I gave a great rating for customer service,friendlness,and overall experience because the staff were helpful and friendly.I pretty much made up my mind to buy a Mazda 6 because of two service,friendlness,and overall experience because the staff were helpful and friendly.I pretty much made up my mind to buy a Mazda 6 because of two magazine articles and the vehical's price. More

I went in to service one vehicle and test drove a new Mazda 6 while I was there. I seriously appreciated that my salesperson, Matt, wasn't pushy. He was responsive to questions I had and did not try to Mazda 6 while I was there. I seriously appreciated that my salesperson, Matt, wasn't pushy. He was responsive to questions I had and did not try to sell me up to options I wasn't interested in. I was given a fair value for a trade-in and feel I got a good price for the vehicle I bought, which I really like a lot. Matt took care of everything I needed and my experience in financing was equally pleasing. I have bought cars before where I nearly wanted to pay more just to get out of there and this was not the case here. More

I normally dislike going to a car dealership because the salesman are always like hawks. However, this visit was very pleasant. Linda took such great care of us the first time we came in to test drive the C salesman are always like hawks. However, this visit was very pleasant. Linda took such great care of us the first time we came in to test drive the Cx-9 and she was not pushy when we said we still wanted to check out competitors. It was because of this that we returned that night and purchased our car. The management was also excellent in working with us on pricing. I would highly recommend this dealer to anyone looking to buy new or used! More

My wife and I were in the market for a small roadster convertible, we were interested in the MINI and the Miata. We took test drives in each of these and enjoyed both. However, Bob Moore was much more convertible, we were interested in the MINI and the Miata. We took test drives in each of these and enjoyed both. However, Bob Moore was much more willing to offer us a fair amount for our trades and give us a good discount on the car we purchased. Everyone at the dealership that we came into contact with was very friendly and very helpful to us. Herb worked with us from beginning to end to make this an easy and pleasant process. We are very happy with our new Mazda Miata MX5. Also, there were none of those silly games that have been played like forever at dealerships where the salesman gives you a number and you give him one that he takes to the sales manager and then gives you another number (this process sometimes takes hours). Anyway, we were very happy with the process and we are very happy with our new addition to our garage. More

Purchased a used truck on May 15th with the agreement they were to fix the hail damage, paint on door and add a keyless entry (had a radio added at our cost). The truck was to be ready May 20th, which i they were to fix the hail damage, paint on door and add a keyless entry (had a radio added at our cost). The truck was to be ready May 20th, which it wasn't, but on May 22nd attempted to call our salesman, whom was out, but his manager assured us the truck was ready so we drove 26 miles (one-way) to find that the truck was dirty and had not been painted but to the managers credit he wasn't going to charge us for the radio since we drove to the dealership and it wasn't ready as he first thought. The truck was delivered to me on May 23rd but hadn't been cleaned or detailed at all even though we asked about it on both visits to the dealership and we were assured it would be done. On May 27th my 16 year old daughter called because her truck was making a noise and we found that the trucks brake pads were completely worn so I called the dealership yet again to find out the only thing they "serviced or checked" on the truck was the oil which I then spoke with the manager whom arranged for me to drop off the truck so they could look at the brakes and do the inspection, that I would think should have already been done before the truck was even placed for sale, but it wasn't. I am just thankful it didn't cause my daughter to have an accident. I was given a car with a 1/4 tank of gas to drive and they indeed had to replace all the brakes on the truck along with the air filter and winshield wipers but again still didn't take the time to detail or even wash the car let alone fill up the gas tank because of there lack of ensuring the vehicle was safe when it left the lot we had to drive 52 miles round trip. I would think that maybe the detailing we kept requesting would have been a nice gesture or the gas but apparently it wasn't a priority for them as I was not as a customer anymore I had already made my purchase. More

I've come to this dealer with repairs before and so when it was fine to buy new, we came here. My last Mazda lasted for 8 years! Herb knew exactly what questions to ask and made the buying process easy when it was fine to buy new, we came here. My last Mazda lasted for 8 years! Herb knew exactly what questions to ask and made the buying process easy and painless. Dale made the financial part a breeze, also. We enjoyed these guys, not just as sellers, but friends. I highly recommend Bob Moore Mazda and Mazdas in general!! More

Excellent dealership, had the car I wanted and the salesman was very knowledgable! Corbin introduced my wife and I to the service and parts department. salesman was very knowledgable! Corbin introduced my wife and I to the service and parts department. More

Chic was the best car salesperson I have ever experienced. She was pushy or didn't follow you around like most car sales people. I will for sure being telling anyone who is looking for a car to c experienced. She was pushy or didn't follow you around like most car sales people. I will for sure being telling anyone who is looking for a car to check out Mazda and talk to Chic. Ang B More

Herb really went out of his way to make this a smooth transaction very as little hassle as possible. The dealership really worked with us to help us with our needs. transaction very as little hassle as possible. The dealership really worked with us to help us with our needs. More

The internet site is great. I was able to find exactly the vehicle I was looking for with the options I wanted. The sales team contacted me quickly by email with a quote on the vehicle that I had chosen w the vehicle I was looking for with the options I wanted. The sales team contacted me quickly by email with a quote on the vehicle that I had chosen with a price that seemed reasonable, and we arranged an appointment. When I arrived Corbin Morris our arranged salesperson met us at the entrance and had the car we wanted brought around front for a test drive. During our test drive Corbin explained the vetures of the the CX-5 and even connected my wife's i-phone to the car so that it downloaded her call list and showed us how to use it. They gave us a price on our trade in that was close to what I wanted. The financing was almost effortless. Using the internet site I was able to pick the price I wanted to pay and then I could adjust the interest rate and the number of months to calculate the monthly payment I wanted before I even went to the dealership. They were able to give me 0.9% for 36 months. The finance guy explained that I could purchase extra protection plans for the vehicle, but I did not get any of those. Signing the paperwork went smoothly and quickly. We did have to wait about an hour while they detailed our CX-5, but during that time the service department let me watch a mechanic service a CX-5 so I feel I can change the oil myself now without any worries. Overall the whole experience was good. The only downside was that the vehicle I bought was not the exact one I had picked out on the internet. Some of the options were different. It didn't have the all wheel drive and heated mirrors with turn signal that I wanted, and it had extra add on options like remote start and luggage rack that I didn't expect. So I felt a little duped. But that's my fault. In closing, the CX-5 seems to be a great car. My wife and I love the red with the black interior and the big 19 inch tires. More