Bob Moore Mazda

After doing rounds of test drives with Toyota, Subaru and Ford, decided to try out Mazda. Contacted Bob Moore through Edmunds.com at night. First thing I see in the morning was email from internet sales guy Ford, decided to try out Mazda. Contacted Bob Moore through Edmunds.com at night. First thing I see in the morning was email from internet sales guys. They were great in following up by emails and phone. At the dealership worked with Terry. He is just great, very knowledgable and very sensitive and receptive to our needs. The test drive with him, pretty much sealed the decision for us to buy Mazda CX5. Next was pricing. With Terry, it was very professional and respectful.We were satisfied with the negotiations and did not feel pressured or being taken advantage of. I have only given low rating because of what happened next with the finance manger. Initially the fellow was very friendly, just like everyone at the dealership. However, when we refused to buy the extended warranty, things got a bit rough. He became agitated and to some level rude. Kept saying makes no sense to me, implying we were stupid to not take the great deal of extended warranty. Only after telling him very firmly it's our choice and we do not want to buy this warranty, he started paperwork with very curt sign here, sign there. The friendliness was all gone. I hope they learn to respect the customer's wishes. Regardless of this part, overall experience was good. After buying the car, Terry again went over the features of the car, helped us with setting up the navigation, Bluetooth systems and offered to touch up a 2mm nick on the paint (which we'd not seen). Overall this looks like a great place to buy a Mazda. We hope the after sales service is equally good. More

I walked on the lot after doing quite a bit of research online. I had never owned a Mazda or driven one so I had no clue if I was at the right place or if I even liked their cars. Corbin greeted me and was online. I had never owned a Mazda or driven one so I had no clue if I was at the right place or if I even liked their cars. Corbin greeted me and was extremely professional and knowledgeable from the beginning. As a single person I never once felt bullied, hassled, taken advantage of, etc. Chaz as well as the finance manager were very helpful and knowledgeable with all of the questions I asked. After my purchase Corbin has done follow up calls as well as gone out of his way to transport my car to have remote start put in. This was the best car buying experience i've ever had!!!! I will definitely refer others to Bob Moore Mazda! Thank you for such a great experience!!!!!!!!! More

Better than I thought possible! Terry Johnson as well as the others were great! Would highly recommend,. price and friendliness without a big hassle. Please note that I sold cars for 10 years, makes me as the others were great! Would highly recommend,. price and friendliness without a big hassle. Please note that I sold cars for 10 years, makes me more appreciative!. More

This was the easiest car buying experience I have ever had in my life. Test drive, deal done and gone within two hours. Thanks Bob Moore. had in my life. Test drive, deal done and gone within two hours. Thanks Bob Moore. More

The Bob Moore Mazda Dealership was very clean and the employees were all very easy to talk to. This is a very easy dealership to walk around and not feel pressured. My sales associate was very nice and employees were all very easy to talk to. This is a very easy dealership to walk around and not feel pressured. My sales associate was very nice and the entire process was extremely quick and handled professionally. I would recommend this dealership to anyone wanting a fast, low pressure, and great experience. More

Mike gibbs was very helpful and kind. He helped out with everything i needed. He made sure wverything was how i wanted it. I was very pleased with his service! everything i needed. He made sure wverything was how i wanted it. I was very pleased with his service! More

This was probably the easiest car deal I ever made. I had researched the car we wanted to buy including the price and service. We knew pretty much this was the car we wanted. We didn't buy the day we f had researched the car we wanted to buy including the price and service. We knew pretty much this was the car we wanted. We didn't buy the day we first visited, but returned to drive the car for a longer time and distance. The salesperson was very friendly and knowledgeable about the car and all it's features. The sales manager was also very friendly and helpful. We settled on a price without a lot of haggling which I liked very much. I've made other car deals where I felt like I'd been beaten up during the entire process. This was not the case here. This is our second Mazda we've purchased from Bob Moore and I'm sure when we decide to buy next time, we will be back. More

The attention to detail and professionalism is great. Their prices are unbeatable and I was able to buy the CX9 for a good deal. Linda from the dealership took time to explain all the new things in th Their prices are unbeatable and I was able to buy the CX9 for a good deal. Linda from the dealership took time to explain all the new things in the car and made sure the buying experience was satisfactory. Highly recommend this dealership. The bob moore mazda dealership is one of the best I have visited. Regards, Hari More

I bought two new CX-9s this week. Mike Gibbs is the overwhelming reason for this. Mike took the time to work with me and meet the needs that I had. Great dealership and a wonderful experience. I wil overwhelming reason for this. Mike took the time to work with me and meet the needs that I had. Great dealership and a wonderful experience. I will be going to see Mike for any future needs. More

The total process of buying a new car was very smooth and friendly. I was happy with the price, the trade in I received on my old car, and how quickly and efficiently all paperwork was completed. Everythin friendly. I was happy with the price, the trade in I received on my old car, and how quickly and efficiently all paperwork was completed. Everything was done to make the process easy on the buyer. I went in to check out new vehicles and drove away 3 hours later in a new car that I am VERY impressed with. Every employee, even the salesmen not working with me were polite, offered to get me coffee, and helped move items from my old car to the new one. I have never had such a pleasant experience buying a new car before. More