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Bob Moore Mazda
Oklahoma City, OK
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Professionalism The total experience from beginning to end was very professional and sales friendly. Support staff outside of sales including parts d The total experience from beginning to end was very professional and sales friendly. Support staff outside of sales including parts dept. was very helpful too. More
Best service! they gave us the best service ever. Everyone was very helpful. I will surely buy our next car with them again. Thank you! Good job everyone! You made they gave us the best service ever. Everyone was very helpful. I will surely buy our next car with them again. Thank you! Good job everyone! You made our 1st car purchase experience here in Oklahoma a great one! More
Service with no smile Part 2 Well - I never thought anything would ever come out of this review other than a place for me to vent my frustrations on service I felt was subpar. We Well - I never thought anything would ever come out of this review other than a place for me to vent my frustrations on service I felt was subpar. Well I was pleasantly surprised to actually hear from the Bob Moore Mazda Service Manager. We'll call him Curtis. He let me know that this review actually made it all the way up the chain and back down to him. We discussed what had happened to me and my feeling towards the whole messed up deal. Curtis was a little surprised that his service department got a bad rap and he assured me that this was not how Bob Moore Mazda would ever treat it's customers. He was definitely interested in seeing what it would take to get me to come back and try them again. I will not discuss the arrangements that were made but I was satisfied with the results, so I guess I'll give them another shot. For those of you out here who think that doing reviews will get you nowhere I beg to differ. So please don't be afraid to speak up when you think you got the shaft, just be honest with your story. Thanks Bob Moore Mazda! More
Marty Sorry for my dumb but I don't know what you mean by "Title of your review". But I will say, Elton and all of Bob Moore were the absolute best. Tens al Sorry for my dumb but I don't know what you mean by "Title of your review". But I will say, Elton and all of Bob Moore were the absolute best. Tens all the way around. I dislike buying a new car but they made this a positive experience. Elton listened to all I had to say and did exactly as I asked. This is our second new Mazda from Bob Moore and I am certain it wifi not be our last. They are all "Rock Stars" in my book. The second half of this refers to the recall on our other Mazda. More
AWESOME SERVICE If I could give Bob Moore Mazda 10 stars I most definitely would. I'd been searching for my next vehicle and been to at least 25 other dealership in t If I could give Bob Moore Mazda 10 stars I most definitely would. I'd been searching for my next vehicle and been to at least 25 other dealership in the Oklahoma City area. BMM was where my search ended I found my car online and it was exactly what was posted online. It was CLEAN AND NICE. The maintenance and upkeep of their cars is absolutely AMAZING. If you knew how many dealership were willing to sell me a piece of auctioned off junk with broken parts that they are not even willing to fix without you paying, you would be shocked. I was in and out in under an hour and that's including negotiations. They even worked with me on financing and drove off in my new used car the same night. They also returned my rental car and filled both cars up with gas because I was "An appreciated customer"! How awesome is THAT! I'm sure they do that for all their customers...but I did feel special. This was the best experience ever. I wish I would have stopped here first. THANK YOU so much Dale, Jimmy and Michael for your OUTSTANDING Professionalism and Customer service. It was such a pleasure! More
Can't Complain One Bit We were very happy with our experience. It def helped that we did our research and knew exactly what car we wanted before arriving. Scheduled a test We were very happy with our experience. It def helped that we did our research and knew exactly what car we wanted before arriving. Scheduled a test drive online and the car was waiting for us when we arrived. Cameron Davies was very knowledgable and the test drive was very informative. They worked w us when it came to financing and we were able to come to a fair agreement that fit our budget. Big thanks to Cameron & the whole management team!! More
WE KEEP COMING BACK We bought our first CX-9 from Bob Moore Mazda in 2007 and because of the overall staff at Bob Moore, from sales to service, we keep coming back. We We bought our first CX-9 from Bob Moore Mazda in 2007 and because of the overall staff at Bob Moore, from sales to service, we keep coming back. We just recently purchased the new CX-9 about a week ago and once again had a wonderful experience. Our sales rep, Jimmy Lai, took good care of us and handled every detail to our best interest. He was kind, attentive, helpful and a very nice young man. We absolutely love our new Mazda and found the entire staff from sales, service and business to be friendly, helpful comfortable to deal with and never pushy or hard sale. When you buy a car from Bob Moore you can expect a friendly environment, personal attention and excellent service. More
Good Experience I had a very good experience with Bob Moore Mazda. They kept easy and simple for me. I communicated with them during the week by e-mail, and that help I had a very good experience with Bob Moore Mazda. They kept easy and simple for me. I communicated with them during the week by e-mail, and that helped a lot. I told them what I wanted, and they made it happen. I have no hesitation recommending them. More
Fast and Friendly I was very happy with the service I received. No sitting in a closed room waiting and waiting. The Salesperson, John, was very helpful, explained I was very happy with the service I received. No sitting in a closed room waiting and waiting. The Salesperson, John, was very helpful, explained each step of the process to me so I wasn't sitting there wondering what was going on. Open setting! I could see where everyone was. Other employees stopped to ask me if I wanted some water or coffee, manager even came by to thank me for buying a car here. Financing went smoothly and I was ready to drive away in a new car within two hours of arriving. More
Wonderful car buying experience We had the pleasure to purchase a Mazda 6 from Bob Moore Mazda. Our sales person Bobby was very informative, nice, not pushy and very knowledgeable. We had the pleasure to purchase a Mazda 6 from Bob Moore Mazda. Our sales person Bobby was very informative, nice, not pushy and very knowledgeable. We had a great experience in the finance department also. The dealership was outstanding and we would definitely recommend and return to buy a car from them. More