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Bob Moore Mazda
Oklahoma City, OK
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Great experience buying my Mazda CX 9 Was looking online and chatting and texting to check model availablity and options. Showed up to test drive and get a better look. Great in store expe Was looking online and chatting and texting to check model availablity and options. Showed up to test drive and get a better look. Great in store experience and drove home my new CX-9 that night. More
Very satisfied with the entire Mazda crew I recently bought a new Mazda 6. I am very happy with my new car, it drives smoothly and the size of the car is perfect for me. My experience started I recently bought a new Mazda 6. I am very happy with my new car, it drives smoothly and the size of the car is perfect for me. My experience started with one of the managers, Matlin who then put me in the hands of Bobby to test drive the car. Bobby explained everything in detail and was happy to answer a few questions a couple days later. Bobby also introduced me to Ken who explained the service schedule to me. I was most impressed by the finance team, Sami went above and beyond to get me the best possible deal. They were all very helpful and friendly and made it possible for me to buy the car I wanted. More
Best Service Center I've ever gone too!!! I have been taking my cars to Bob Moore Mazda for 16 years and have never had anything but EXCELLENT SERVICE done on my car and fantastic customer ser I have been taking my cars to Bob Moore Mazda for 16 years and have never had anything but EXCELLENT SERVICE done on my car and fantastic customer service. They are top-notch. Always greet me when I get there, know my name and are willing explain things, and won't do things that are not necessary. I tell everyone I know to go to Bob Moore for servicing their car!!!! Sandy Gifford More
First Time Mazda Buyer We have been buying new cars for the past 30 years and I have always dreaded the process! Based upon our recent purchase of a 2016 Mazda CX-9, from Bo We have been buying new cars for the past 30 years and I have always dreaded the process! Based upon our recent purchase of a 2016 Mazda CX-9, from Bob Moore Mazda, I have to say that it was one of the best experiences I have had. Bobby Villegas knows what he is doing and did not attempt to "strong-arm" us into paying an unfair price or higher priced automobile. I would also add, that the cordiality and respect was displayed by everyone we interacted with. AJ in financing was another person who deserves mentioning in this review. Again, no push to buy anything that we didn't want. More
Worked with me to get the car I wanted Bobby and AJ worked hard and well to get the deal for the car I went to see. It was a very nice experience. If anything, the layout of the sales floor Bobby and AJ worked hard and well to get the deal for the car I went to see. It was a very nice experience. If anything, the layout of the sales floor could be better designed, feels a bit cramped. More
Worst Experience of My Life Bob Moore cost me over $20,000. Their service department caused my engine to blow up. They didn't follow the recommended procedure for the service the Bob Moore cost me over $20,000. Their service department caused my engine to blow up. They didn't follow the recommended procedure for the service they provided. My car is worthless today and Bob Moore Mazda blames me. I'm taking them to court, but wanted to warn Oklahoman's about the way they deal with difficult situations. They ignore you and know you can compete with their car dealers money machine. I'm going to every competitive dealer that Bob Moore competes with in an effort to share my horrible experience in hopes you won't have to. More
Knew what I wanted I had done some online research and found the vehicle I wanted. I had a Mazda for many years and wanted to upgrade a level. Bob Moore did not have t I had done some online research and found the vehicle I wanted. I had a Mazda for many years and wanted to upgrade a level. Bob Moore did not have the one I wanted but immediately found one out of state and had it delivered to their dealership the next day. Everyone on the team, from sales to finance, did a great job. More
Took months of my car buying escapade I had a list of several cars from several makers I wanted to review. I was looking for cars in the under $30,000 category that were either new or had I had a list of several cars from several makers I wanted to review. I was looking for cars in the under $30,000 category that were either new or had less than 35,000 miles. The staff at Bob Moore pulled cars from their used car inventory from the different makers and allowed me to test drive them. They then allowed me to take a vehicle home over the weekend and we drove to an event out of town and back. The specific car I drove needed a couple features to complete my wish list. We were able to quickly settle on a price and the service center added the features to the car and I took delivery the next evening. The finance team showed me a lot of options that fit my expectations and made that part of the experience an enjoyable one as well. The entire experience was relaxing and fun. More
Purchased a new CX5 The salesmen at Bob Moore Mazda were very helpful when wanting to test drive cars. However, when they did not have the exact car I wanted they contin The salesmen at Bob Moore Mazda were very helpful when wanting to test drive cars. However, when they did not have the exact car I wanted they continually put me in higher trim level cars. This didn't allow me to get a good feel for the car I was going to get or the car I would driving. After deciding to purchase a CX5, they found a few in neighboring states to get shipped in. Other than filling out paperwork twice, it was a very smooth process. More
Jeep Wrangler purchase I purchased a jeep wrangler from Bob Moore Mazda. I live in Indiana and it was one of the easiest purchase I have never made. Salesman kept me up-to- I purchased a jeep wrangler from Bob Moore Mazda. I live in Indiana and it was one of the easiest purchase I have never made. Salesman kept me up-to-date with the shipping process. Finance was great. Overall best experience I've had purchasing a vehicle More