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Bob Moore Mazda
Oklahoma City, OK
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Warm, personable, courteous and FUN! I feel fortunate! Charming folks at Bob Moore Mazda! I enjoyed my day looking, driving and learning about all the options available. these guys are terrific! I left wit Charming folks at Bob Moore Mazda! I enjoyed my day looking, driving and learning about all the options available. these guys are terrific! I left with the car of my dreams, that fits my current needs and was thoroughly satisfied with the terms we agreed upon. I will be back and I will send my friends to this dealership. I was fortunate to have Mark Zachery on day one, and further fortunate to have Terry Johnson on day two. The General Manager, Phillip Bostick was also extremely helpful. I'm putting these guys on my party list...:) More
We had Dale as our salesman and he was very down to earth and helpful, no pressure type of person. And fought to get us every penny for our trade. Dealership was very professional and clean and even called t and helpful, no pressure type of person. And fought to get us every penny for our trade. Dealership was very professional and clean and even called their GM to get us where we needed to be payment and trade in wise. Would highly recommend More
Great 25,000 mi. check-up experience. Thorough and friendly staff. Had a slow leak due to a nail in the side. Ken worked hard to find a matching tire. While it was being picked up in Norman, he fixed friendly staff. Had a slow leak due to a nail in the side. Ken worked hard to find a matching tire. While it was being picked up in Norman, he fixed me up with a loaner. Thanks Ken and Bob Moore Mazda! More
I give them a 3 because I had issue on the used car when I got it home. Called and Takes to the sale manager Jim and he said he would check and call back next day and no one has called me. Even though I bou I got it home. Called and Takes to the sale manager Jim and he said he would check and call back next day and no one has called me. Even though I bought a used car I feel that they should try and help anyway they can.My salesman Dale was great no issue with him. More
Everyone we worked with at Bob Moore Mazda was kind and helpful. They made it a pleasant experience and got us out as quick as possible. helpful. They made it a pleasant experience and got us out as quick as possible. More
Everybody at Bob Moore Mazda was so pleasant to work with! My husband and I worked closely with Terry and he went above and beyond all of our expectations! We found the perfect car and were done signing with! My husband and I worked closely with Terry and he went above and beyond all of our expectations! We found the perfect car and were done signing all papers within 3 hours! We couldn’t have asked for any better service, we will be back! More
The folks I engaged with were courteous and friendly. I was provided a detailed review of expected costs, no surprises. Will certainly continue using there services. was provided a detailed review of expected costs, no surprises. Will certainly continue using there services. More
I had a great experience. They did not drag my day out. I told them I would like to buy a car and they quickly made it happen. From sales to the Sales Manager and through finance. They have a great deal goin told them I would like to buy a car and they quickly made it happen. From sales to the Sales Manager and through finance. They have a great deal going there. I will return in the future. More
Very nice experience Exceptionally nice to deal with, we all kept our cool through some serious negotiating and they finally met my price after a couple of hours of negoti Exceptionally nice to deal with, we all kept our cool through some serious negotiating and they finally met my price after a couple of hours of negotiating. Know your price and be firm and respectful and they will work to make a deal and do it pleasantly. took a while but I assure you the price they did for me was worth the time More
Buy your next car here! We had the absolutely best experience with the staff at Bob Moore Mazda. We originally went for service on our 2010 CX-9, and we were immediately blow We had the absolutely best experience with the staff at Bob Moore Mazda. We originally went for service on our 2010 CX-9, and we were immediately blown away with the friendliness and customer-first atmosphere. Matt, the service advisor, was clear with how much things would cost and answered our questions about an additional service we had thought about getting (an alignment). One thing that stood out to me about Matt was that he was completely upfront: he said that we probably didn't need an alignment, but that the techs would check and let us know. He totally could have just punched it in for them to do and pad their bill (since we were thinking about it), but he didn't. Also, you know how it feels dealerships are always trying to get you to change out filters and other little things (and it always feels shady)? Well, he actually sent us a PICTURE of our cabin air filter so we could see exactly how disgusting it was! The service department was awesome, and I would recommend them to anyone and everyone. They also give a great military discount. As we waited for our car to be serviced we were offered sodas, water, snacks, and there is even a fabulous latte machine! We decided to look at a 2020 CX-9 sitting on the showroom floor, and then, long story short, decided to buy one! Justin and Devon Tremain were absolute sweethearts as they helped us. We never felt pressured in any way, and felt like we were being treated like valued friends would be. It's the little things: I've been on test drives before where the salesman wanted to sit in the passenger seat so that he could show off all the features. That's all well and good, but I like to sit in the front, since that's where I will be most of the time! Well, here, Justin and Devon didn't even make the slightest motion toward the front seat. They took us on a long test drive, letting both my husband and me drive it, as well as out on the highway. I was pretty picky with my specifications, but Justin and Devon never asked me to settle for less than exactly what I wanted, even though it meant a lot more work for them, as they had to get the car from a different dealership. When the car arrived, Justin pointed out a tiny flaw in the windshield and gave us a few options on how they could make it right. I feel like they are very trustworthy, and I cannot emphasis enough how well we were treated. We decided to finance the vehicle, and working with Robert Smith in Finance was a dream. He had everything laid out, and wasn't fazed in the slightest by any of our questions (this is our first new car, so we wanted to make sure everything was right!). Robert was very friendly, and made sure we had all our options laid out, but never pressured us for any additional packages or services. In summary, buy a car from Bob Moore Mazda. Take your car there for service. You will be delighted you did! More