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Bob Moore Mazda

Oklahoma City, OK

4.8
688 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

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Showing 688 reviews

June 25, 2020

Our salesman was lovely and was prompt with our papers as we had made an appointment. Then we had to wait an hour to write our check. We almost left to go purchase a different car. Only one manager around t More

by Stover1669
Recommend Dealer
No
Employees Worked With
J C Collier. Excellent
Jun 30, 2020 -

Bob Moore Mazda responded

We are sorry to hear that your experience with us was not as timely as expected. We value your review and know we aim to have every experience at Bob Moore Mazda quick and easy, so we will continue to strive to do so. If you would like to discuss your experience further, please reach out to me directly: pbostick@bobmoore.com or 405-775-7000. Respectfully, Phillip Bostick, General Manager

June 21, 2020

Wouldn’t go anywhere else Bob Moore was wonderful! I can’t express how much I appreciate them! Not only were they great with my car purchase, they gave us a ton of useful inf More

by lauragenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle
Jun 22, 2020 -

Bob Moore Mazda responded

Thank you for leaving your review, Laura! We appreciate your kind words and are glad we were able to help. See you next time!

June 21, 2020

The worst car buying experience. Buying a car from them in Texas was regretful. First, I was told there would be no charge if a driver brings it to me. Who wants a stranger to put 600 miles on your new c More

by BertBert
Recommend Dealer
No
Employees Worked With
Chris Goodwin, John Abakah , Matlin Mixon
Jun 30, 2020 -

Bob Moore Mazda responded

Bert. We wanted to take a moment to say thank you for sharing your experience from years ago. We also appreciate you taking the time to leave your review and we apologize that your experience wasn’t a positive one. The Bob Moore Mazda team takes every review seriously and we use this feedback to continuously improve the quality of service to meet our customer’s needs. Should you want to discuss your experience further, please let us know. Respectfully, Phillip Bostick, General Manager pbostick@bobmoore.com 405-748-8000

Aug 07, 2022 -

BertBert responded

I’ve written the sales mgr, GM, and the rotating cast for online sales who contact me with new sales. Never have I gotten a response.

June 01, 2020

Great! Lyle was very helpful with my purchase. They were clearly understaffed due to COVID 19 but he made sure to communicate with me the whole time and mad More

by Kyle S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Layden
Jun 02, 2020 -

Bob Moore Mazda responded

Kyle, thank you for taking the time to leave your review! We are happy to hear that your experience was easy - communication is key.

May 26, 2020

I had a great experience with Bob Moore Mazda. I drove from Denver to Oklahoma City to to get my dream car. When I arrived Dale was ready and waiting for me. The whole team was courteous, and made my buyi More

by Meggiefish
Recommend Dealer
Yes
Employees Worked With
Charles Davis, Dale Hampsmire
May 26, 2020 -

Bob Moore Mazda responded

Thank you for taking the time to leave your review of your experience and our team! We appreciate your business and are happy that we were able to earn it across state lines!

May 20, 2020

The best car buying experience. Buying a car can be pretty stressful. Especially as a 21 year old buying their first new car. Let me tell you, buying from this dealership wasn't stre More

by Natalie May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
May 20, 2020 -

Bob Moore Mazda responded

Thank you, Natalie! It makes us happy to know that our customers are able to trust us with buying their first car and we are thrilled to hear that your experience was stress-free. Let us know if any questions come up with your Mazda6!

May 14, 2020

Great Experience I had a great experience buying my Miata at Bob Moore Mazda. Dale my sales consultant was honest and efficient. He did not waste my time, and the fina More

by mendozastats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hampsmire
May 15, 2020 -

Bob Moore Mazda responded

Thank you for taking the time to leave your kind review! We are happy to hear you had a positive experience from purchasing to financing. Enjoy your Miata!

May 03, 2020

What can you say? They are truly used car sales people. With that in mind do your homework. I was in a hurry and let the same ol bs fly. The inflated APR on the loan is ok because I am set for 3% when the More

by RJ
Recommend Dealer
No
Employees Worked With
Not important.
May 05, 2020 -

Bob Moore Mazda responded

Hi RJ, I appreciate you leaving your review of your experience and am sorry to hear it wasn't worthy of 5 stars. Our service team checks all of our vehicles thoroughly, so we apologize that you had issues with your check engine light. Hope the Wrangler treats you well!

April 26, 2020

We have done business with both Bob Moore and Bob Howard Dealerships and I’m here to tell you Moore is DEFINITELY More! This was our first experience with Bob Moore Mazda although we’ve worked with Bob Moo More

by christopher.s.weldon
Recommend Dealer
Yes
Employees Worked With
Phillip Bostick, Matt , Terry Johnson
Apr 28, 2020 -

Bob Moore Mazda responded

Hi Christopher, thank you so much for the positive review and kind words! We are thrilled that you had a great experience at our store and that our staff including Terry, Phillip and Matt were able to assist you during your visit. Don't hesitate to reach out if you need anything else from us.

April 23, 2020

Very Happy Customer Terry and Phillip were very helpful and very nice, They made sure we got to look at what we wanted and answered every question we asked. And we had f More

by dga43
Recommend Dealer
Yes
Employees Worked With
Phillip Bostick, Robert, Terry Johnson
Apr 26, 2020 -

Bob Moore Mazda responded

Hello! We're glad to know that Terry and Phillip were able to help you during your visit to our store and that were able to have some fun as well! Thank you for the positive review. Let us know if we can assist you with anything else.

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