
Bob Moore Mazda
Oklahoma City, OK
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Salesman Zach was great to work with. No pressure and very responsive. Had an issue with the wait for financing as it was over 2 hours to talk to someone, once we were finished with Zach. very responsive. Had an issue with the wait for financing as it was over 2 hours to talk to someone, once we were finished with Zach. More
I hate the games dealerships play (let me ask my manager, sign this offer and I'll take it to my manager, we need to know if you're serious about buying, etc.) And Bob Moore Mazda is no different. It's no wo sign this offer and I'll take it to my manager, we need to know if you're serious about buying, etc.) And Bob Moore Mazda is no different. It's no wonder people are going to places like CarMax where they don't play those games. The salesman, Lyle... nice guy! Best person I met at this dealership and probably the ONLY reason I gave it 2 stars. In all fairness, I bought a car from this lousy dealership...despite a rude sales manager, a rude finance manager and all the dealership games. Just be ready when you walk on the lot to feel the sleeziness start. More
exceptional experience, Terry was very helpful and the manager was very supportive , overall a great experience, we love the car too , very reliable . perfect for what we were looking for . manager was very supportive , overall a great experience, we love the car too , very reliable . perfect for what we were looking for . More
Mark Zachary is the best! No pressure sales . No general manager pressure! Great experience . Really care . This is annoying though trying to come with 25 words ! Cmon man manager pressure! Great experience . Really care . This is annoying though trying to come with 25 words ! Cmon man More
Just finished purchasing our Mazda CX 5 and love it!! Lyle Layden was our Salesman! His calm and easy approach was much appreciated! He is a jewel for Bob Moore! I hope they appreciate him!! Lyle Layden was our Salesman! His calm and easy approach was much appreciated! He is a jewel for Bob Moore! I hope they appreciate him!! More
I would have rated this dealership at 5 stars Except it took over 3.5 hours for a cash deal with a scheduled appointment. The team was courteous and professional but the overall process needs attention. took over 3.5 hours for a cash deal with a scheduled appointment. The team was courteous and professional but the overall process needs attention. Using a 3rd party clearing house to verify funds was frustrating and embarrassing. One simple call to my bank to verify funds would have eased the aggravating situation. Given the fact that you have 30 days to register the vehicle, it was disquieting to hear that it will take a minimum of 3.5 weeks to receive title. I do recommend Bob Moore dealerships, but I have purchased cars (including financing) from other dealers in less than an hour. Hopefully, their process will be streamlined to make the car purchase experience a truly enjoyable one. More
Lyle was amazing! He was very knowledgeable about his product line and was successful in getting me into more vehicle than I ever dreamed I could afford! I just LOVE my new ride! product line and was successful in getting me into more vehicle than I ever dreamed I could afford! I just LOVE my new ride! More