Back

Bob Moore Mazda

Oklahoma City, OK

4.8
720 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

Directions

By Type

Showing 720 reviews

July 19, 2021

Nolin at Bob Moore Mazda in OKC was amazing to work with! He got me the exact car I was wanting! Adrian was great too! More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 20, 2021 -

Bob Moore Mazda responded

This is so great to hear, Cynthia! We're so pleased to know we could accommodate you in finding the perfect ride for you.

July 13, 2021

Salesman Zach was great to work with. No pressure and very responsive. Had an issue with the wait for financing as it was over 2 hours to talk to someone, once we were finished with Zach. More

by richardlgaszak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachary = 5 Star
Jul 13, 2021 -

Bob Moore Mazda responded

Nothing better than a seamless experience to find a great ride! We apologize for the delay with your finance as sometimes those things take time, but thank you for letting us know we could be of assistance to you. Please reach out if there is anything else we can do to help.

July 12, 2021

I hate the games dealerships play (let me ask my manager, sign this offer and I'll take it to my manager, we need to know if you're serious about buying, etc.) And Bob Moore Mazda is no different. It's no wo More

by soonerguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Davis
Jul 22, 2021 -

Bob Moore Mazda responded

Hello, We are sorry to learn of your negative experience with us as reviews like this are something we never like to see. However without your name, we cannot directly look into this visit and come to a resolution or reach out to you. I ask that you contact me at 405-775-7000 so I can get more of the detail of your visit and we can better understand your experience. Respectfully, Phillip Bostick, General Manager

July 06, 2021

exceptional experience, Terry was very helpful and the manager was very supportive , overall a great experience, we love the car too , very reliable . perfect for what we were looking for . More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Jul 07, 2021 -

Bob Moore Mazda responded

Nothing better than an exceptional experience, we're so pleased we could be of assistance to you! There is nothing better than finding the perfect ride, please reach out if there is anything else we may do to help you!

July 06, 2021

Mark Zachary is the best! No pressure sales . No general manager pressure! Great experience . Really care . This is annoying though trying to come with 25 words ! Cmon man More

by Jrusty.williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachary
Jul 06, 2021 -

Jrusty.williams responded

nice job

July 06, 2021

Just finished purchasing our Mazda CX 5 and love it!! Lyle Layden was our Salesman! His calm and easy approach was much appreciated! He is a jewel for Bob Moore! I hope they appreciate him!! More

by Tania Unruh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden ten stars!!
Jul 07, 2021 -

Bob Moore Mazda responded

We're so pleased to hear you are loving your new ride! Thanks for letting us know you had a great experience with Lyle, we will be sure to pass along your kind words. Reach out if there is anything else we can help with!

July 03, 2021

I would have rated this dealership at 5 stars Except it took over 3.5 hours for a cash deal with a scheduled appointment. The team was courteous and professional but the overall process needs attention. More

by c126r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lee, Brandon Ward
Sep 13, 2021 -

Bob Moore Mazda responded

Hello, We’re disappointed to learn of this experience. We appreciate your patience with our finance team, and apologize for any inconveniences we may have caused. Please reach out me directly at Pbostick@bobmoore.com so we can further discuss. I look forward to connecting with you. Respectfully, Phillip Bostick, General Manager

July 01, 2021

Everyone was very knowledgeable, professional and helpful. Highly recommend the Dealership More

by tripleefarms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary in sales, Mark in Finance
Jul 02, 2021 -

Bob Moore Mazda responded

We love to hear it! Thanks so much for your kind words, we're glad we could accommodate you in your sales experience!

July 01, 2021

Lyle was amazing! He was very knowledgeable about his product line and was successful in getting me into more vehicle than I ever dreamed I could afford! I just LOVE my new ride! More

by justlaura270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden
Jul 02, 2021 -

Bob Moore Mazda responded

We're so glad you had a great sales experience with us, and will be sure to pass along your kind words to Lyle! Please reach out if there is anything else we can do to assist you.

June 26, 2021

It was a great experience! Very helpful, friendly and accommodating staff. More

by Francesj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hampsmire
Jun 28, 2021 -

Bob Moore Mazda responded

Glad to hear it! We appreciate your feedback and hope to assist you again in the future.

...
32
...