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Bob Moore Mazda

Oklahoma City, OK

4.8
720 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

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Showing 720 reviews

August 12, 2021

The service staff are knowledgeable, helpful, polite, and able to diagnose problems and solutions accurately. More

by Sweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both of the men in service
Aug 12, 2021 -

Bob Moore Mazda responded

Thanks so much for the kind words! We will be sure to pass them along to the service team. Please reach out if there is anything else we can do to assist you!

August 11, 2021

This is my 2nd car purchase from Bob Moore Mazda. I've been pleased each time. After dealing with Matt in the service department on several occasions with my first car, I got in touch with him when I was More

by Jen OH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor, Dale Hampsmire
Aug 12, 2021 -

Bob Moore Mazda responded

Jen - we are so pleased to know we have been able to assist you on multiple occasions and provide you with exceptional experiences. Thanks for letting us know, and thank you for allowing us to find you a great new ride. We hope to continue to do so for more time to come!

August 10, 2021

We showed up 5minutes after closing time. Lyle layden was heading to his car. He asked if we needed any help. My wife asked if it was too late to test drive a car. Lyle said no and headed back in and got the More

by Always4osu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden
Aug 11, 2021 -

Bob Moore Mazda responded

We're more than pleased to know that we could assist you and accommodate you in finding you a great new ride! Thank you for the kind words, please reach out if there is anything else we can do to assist you.

August 10, 2021

I'm very happy with my experience at Bob Moore Mazda. Thank you to Blake, Christopher, Lanna, and Trey. I keep cars until the wheels fall off. After much research on the car, the negotiations, and final More

by blevins6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Harrison
Aug 11, 2021 -

Bob Moore Mazda responded

We're so pleased you are pleased! Thanks for letting us assist you in finding a great new ride. Please reach out if there is anything else we can do to help!

August 04, 2021

The people there were professional, friendly and very accommodating They treated me like a VIP even if I wasn’t. Mark Zachary is the best. Thank you for a terrific day More

by deb.craig81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachary
Aug 05, 2021 -

Bob Moore Mazda responded

Deb - thank you so much for your kind words! Everyone that walks through our doors is VIP, and we are pleased your experience with us was seamless! We hope to work with you again down the road.

August 03, 2021

Our salesperson Terry Johnson was incredibly nice and helpful, everyone was very nice. My only complaint is I never dreamed it would take over 3 hours to purchase a car with cash! It was unusual circums More

by Crystalperry1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Aug 04, 2021 -

Bob Moore Mazda responded

Crystal, thank you for letting us know you had a great experience with us! Unfortunately these things take a bit of time to ensure everything is done correctly and there are no issues down the road. We're thankful for your patience and are so glad your daughter is loving her new car! If either of you have any questions, please do not hesitate to reach out! We're always here to help!

August 02, 2021

Very good—we have used Bob Moore for our previous cars and know they do a good job. Were very helpful finding us a rental car as well. Very good customer contact people! More

by walth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolen
Aug 02, 2021 -

Bob Moore Mazda responded

Thank you for your kind words, we are so please that we could assist you and your experience was an enjoyable one!

July 29, 2021

what a joke spent day and get a runaround and could never get a call back and when it came time to go and get the car/suv they wanted more info and change the price right before a 3hr trip there save time an More

by robertfogarty02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dale
Aug 02, 2021 -

Bob Moore Mazda responded

Hello Robert, We understand your frustration within your experience, however we can only work within the parameters that the lender gives us in cases like this. We apologize that we could not make a deal with you, however this was out of our control. If you would like to speak further, please reach out as I would be happy to chat. Respectfully, Christopher Giberson, Sales Director

Aug 04, 2021 -

robertfogarty02 responded

Yes but when you tell people you will call them and never do and then tell them sometelse and they do it and you still don’t respond that’s not right

July 26, 2021

They made car buying enjoyable experience! Mark Zachery understood what we were looking for and was great to work with! Would recommend to a friend. More

by Okie Spirit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachery
Jul 27, 2021 -

Bob Moore Mazda responded

We're so glad your experience was an enjoyable one! Thank you so much for your kind words, we hope to continue to work with you in the future.

July 23, 2021

Professional, courteous and very reasonable to work with. Very good about following up with me after I leased a car to make sure I have no issues. More

by SZM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden
Jul 23, 2021 -

Bob Moore Mazda responded

Glad to hear your experience with us was a great one! We appreciate your kind words and hope to continue to assist you down the road.

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