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Bob Moore Mazda

Oklahoma City, OK

4.8
722 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

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Showing 722 reviews

November 21, 2021

This was our 3rd/4th Mazda purchased 1st time from Bob Moore, drove 4 1/2 hours and will never use another Mazda Dealership except Bob Moore! Phillip Bostick GM and his Team are Rockstars and know how to More

by jvutich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolin Timonio 5 stars, Dale Hampsmire
Nov 22, 2021 -

Bob Moore Mazda responded

Three great things: Two new Mazda and an excellent review about our Sales Team. We'll be sure to pass along your kind comments to Nolin and Dale. Thank you so much – your positive review made our day. We’re proud to have you as a customer and we truly appreciate your business!

November 17, 2021

We showed up a little after 6 on Saturday (after they closed) not expecting to do anything other than look. Not only did Dale come out and talk to us about the car we wanted, he had us test drive it, do More

by Michelle DuBray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hampsmire
Nov 17, 2021 -

Bob Moore Mazda responded

Michelle, we knew you’d chosen a great vehicle, and we’re happy you’re loving your Mazda6. Thanks again for your business and for your positive feedback about Dale.

November 15, 2021

It is a unique time to be purchasing a vehicle and so many dealerships are taking advantage of customers during this unprecedented shortage of vehicles. I never once felt like that at bob moore Mazda. Ma More

by Tiffrichards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 15, 2021 -

Bob Moore Mazda responded

Two great things: A new Mazda CX-5 and an excellent review. We’re happy to pass along your comments to Mark! We’re proud to have you and your daughter as customers and we truly appreciate your business!

November 12, 2021

Thank you so much Bob Moore Mazda 3 years ago I got my 2018 Mazda3 and I loved my car so much who would have thought I would have traded her in for my New 2021 Mazda CX-5 had it not been for Lyle My sales More

by CassieCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden, Mark Lee
Nov 15, 2021 -

Bob Moore Mazda responded

Thank you, Cassie! There’s nothing better than hearing from a customer who traded their beloved 2018 Mazda Mazda3 in for a new 2021 Mazda CX-5. We're happy to pass your kind words on to Lyle. If there’s anything else we can do, be sure to let us know.

November 10, 2021

Terry is a great salesman! Very informed about the vehicle I was interested in, and very patient in answering all of my questions. More

by ctgayle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Nov 11, 2021 -

Bob Moore Mazda responded

At Bob Moore Mazda, our job is to help you get what you want. We're happy to pass along your encouraging words to Terry. Thank you for the excellent review. Stop by anytime, we’d love to say hello!

October 16, 2021

Service department was professional in all areas from the time my car was checked in until scheduled maintenance was completed. Recommendation to replace cabin filter was appreciated. More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept, Terry Johnson
Nov 01, 2021 -

Bob Moore Mazda responded

Your car is important. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

October 03, 2021

The quality of the dealership has greatly improved from two years ago. Way to go! More

by wlewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jefferies
Oct 04, 2021 -

Bob Moore Mazda responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Mazda anytime. We’re here to help!

Oct 04, 2021 -

wlewis responded

I got our salesman’s name incorrect. His name is Mark Zackery. He is the best salesman we have experienced. Bob Moore should be proud of him. He is a straight talker with no smoke. We enjoyed our purchasing experience. Also, the sales manager “Phillip” was great. We will be return customers.

Oct 04, 2021 -

wlewis responded

Quality purchasing experience.

Oct 05, 2021 -

Bob Moore Mazda responded

We’re happy to pass along your comments to Mark and the Sales Team! Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Mazda anytime. We’re here to help!

September 28, 2021

Connor was very accommodating while dropping off my car for oil change! They are under construction right now and I was taken to the temporary building by golf cart! I think they thought of everything! More

by suziluvsmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Sep 29, 2021 -

Bob Moore Mazda responded

Thanks for allowing us to service your car. It’s great to hear you’re satisfied with the work. Thank you for your patience and understanding during construction to our dealership.

September 25, 2021

The service department is the best around, mainly because of Ken. He is great! Always satisfied. More

by Ruthiesja57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in the Mazda Service Department
Sep 27, 2021 -

Bob Moore Mazda responded

We’ll make certain our Bob Moore Mazda Service Department team, especially Ken, sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

September 12, 2021

Offered a free educator oil change. Went to participate and the service writer made us jump through hoops to redeem. Just kept saying I need this to get reimbursed from Mazda lack of customer service more More

by Jbennington1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Sep 16, 2021 -

Bob Moore Mazda responded

Hello, Thanks for taking the time to comment. You are correct that we were offering a free educator oil change and were required, per Mazda, to upload all educator’s IDs. The misunderstanding arose because you are not an educator, your spouse is. We apologize for any misunderstandings and hope we can work with you to resolve them. Please reach out to me at MattTaylor@bobmoore.com if there is anything we can do. Respectfully, Matt Taylor, Service Manager

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