Back

Bob Moore Mazda

Oklahoma City, OK

4.8
687 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

Directions

By Type

Showing 687 reviews

July 06, 2021

Mark Zachary is the best! No pressure sales . No general manager pressure! Great experience . Really care . This is annoying though trying to come with 25 words ! Cmon man More

by Jrusty.williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachary
Jul 06, 2021 -

Jrusty.williams responded

nice job

July 06, 2021

Just finished purchasing our Mazda CX 5 and love it!! Lyle Layden was our Salesman! His calm and easy approach was much appreciated! He is a jewel for Bob Moore! I hope they appreciate him!! More

by Tania Unruh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden ten stars!!
Jul 07, 2021 -

Bob Moore Mazda responded

We're so pleased to hear you are loving your new ride! Thanks for letting us know you had a great experience with Lyle, we will be sure to pass along your kind words. Reach out if there is anything else we can help with!

July 06, 2021

exceptional experience, Terry was very helpful and the manager was very supportive , overall a great experience, we love the car too , very reliable . perfect for what we were looking for . More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Jul 07, 2021 -

Bob Moore Mazda responded

Nothing better than an exceptional experience, we're so pleased we could be of assistance to you! There is nothing better than finding the perfect ride, please reach out if there is anything else we may do to help you!

July 03, 2021

I would have rated this dealership at 5 stars Except it took over 3.5 hours for a cash deal with a scheduled appointment. The team was courteous and professional but the overall process needs attention. More

by c126r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lee, Brandon Ward
Sep 13, 2021 -

Bob Moore Mazda responded

Hello, We’re disappointed to learn of this experience. We appreciate your patience with our finance team, and apologize for any inconveniences we may have caused. Please reach out me directly at Pbostick@bobmoore.com so we can further discuss. I look forward to connecting with you. Respectfully, Phillip Bostick, General Manager

July 01, 2021

Everyone was very knowledgeable, professional and helpful. Highly recommend the Dealership More

by tripleefarms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary in sales, Mark in Finance
Jul 02, 2021 -

Bob Moore Mazda responded

We love to hear it! Thanks so much for your kind words, we're glad we could accommodate you in your sales experience!

July 01, 2021

Lyle was amazing! He was very knowledgeable about his product line and was successful in getting me into more vehicle than I ever dreamed I could afford! I just LOVE my new ride! More

by justlaura270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Layden
Jul 02, 2021 -

Bob Moore Mazda responded

We're so glad you had a great sales experience with us, and will be sure to pass along your kind words to Lyle! Please reach out if there is anything else we can do to assist you.

June 26, 2021

It was a great experience! Very helpful, friendly and accommodating staff. More

by Francesj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hampsmire
Jun 28, 2021 -

Bob Moore Mazda responded

Glad to hear it! We appreciate your feedback and hope to assist you again in the future.

June 15, 2021

Working with Mark Zachery was great! He took the time to help me with all of my questions, and was very kind and helpful. Thanks! More

by Cmbranchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachery
Jun 15, 2021 -

Bob Moore Mazda responded

We're more than pleased to hear you had a great experience and Mark was able to help you out! Thank for the kind review, we hope this means we will get to assist you again down the road.

June 15, 2021

Service is good. Low sales pressure. They try to put you in car you want. Finance a little pushy on extended warranty. Need business cards so you can remember name of sales person you are working with. More

by Karutter22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hampsmire
Jun 17, 2021 -

Bob Moore Mazda responded

We're glad to know you had an enjoyable overall experience with us! We apologize for any bumps along the way but appreciate your kind words and understanding nonetheless! Please reach out if you have any questions we can assist with!

June 15, 2021

Terry Johnson was great! He is knowledgeable and extremely personable. He took me for a test drive, showed me all of the 3's features, and answered all of my questions. There was no "sales pressur More

by sgreco1059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lee and Lana?, Terry Johnson
Jun 17, 2021 -

Bob Moore Mazda responded

Glad to hear it! We're so pleased to know that you had an exceptional experience and will be sure to pass along your kind words to Terry and the team.

...
29
...