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Bob Moore Mazda

Oklahoma City, OK

4.8
687 Reviews

13045 N Kelley Ave

Oklahoma City, OK

73131

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Showing 687 reviews

October 16, 2021

Service department was professional in all areas from the time my car was checked in until scheduled maintenance was completed. Recommendation to replace cabin filter was appreciated. More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept, Terry Johnson
Nov 01, 2021 -

Bob Moore Mazda responded

Your car is important. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

October 03, 2021

The quality of the dealership has greatly improved from two years ago. Way to go! More

by wlewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jefferies
Oct 04, 2021 -

Bob Moore Mazda responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Mazda anytime. We’re here to help!

Oct 04, 2021 -

wlewis responded

I got our salesman’s name incorrect. His name is Mark Zackery. He is the best salesman we have experienced. Bob Moore should be proud of him. He is a straight talker with no smoke. We enjoyed our purchasing experience. Also, the sales manager “Phillip” was great. We will be return customers.

Oct 04, 2021 -

wlewis responded

Quality purchasing experience.

Oct 05, 2021 -

Bob Moore Mazda responded

We’re happy to pass along your comments to Mark and the Sales Team! Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Mazda anytime. We’re here to help!

September 28, 2021

Connor was very accommodating while dropping off my car for oil change! They are under construction right now and I was taken to the temporary building by golf cart! I think they thought of everything! More

by suziluvsmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Sep 29, 2021 -

Bob Moore Mazda responded

Thanks for allowing us to service your car. It’s great to hear you’re satisfied with the work. Thank you for your patience and understanding during construction to our dealership.

September 25, 2021

The service department is the best around, mainly because of Ken. He is great! Always satisfied. More

by Ruthiesja57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in the Mazda Service Department
Sep 27, 2021 -

Bob Moore Mazda responded

We’ll make certain our Bob Moore Mazda Service Department team, especially Ken, sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

September 12, 2021

Offered a free educator oil change. Went to participate and the service writer made us jump through hoops to redeem. Just kept saying I need this to get reimbursed from Mazda lack of customer service more More

by Jbennington1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Sep 16, 2021 -

Bob Moore Mazda responded

Hello, Thanks for taking the time to comment. You are correct that we were offering a free educator oil change and were required, per Mazda, to upload all educator’s IDs. The misunderstanding arose because you are not an educator, your spouse is. We apologize for any misunderstandings and hope we can work with you to resolve them. Please reach out to me at MattTaylor@bobmoore.com if there is anything we can do. Respectfully, Matt Taylor, Service Manager

September 10, 2021

The crew at Bob Moore Mazda went out of their way to accommodate our company’s need for a new Mazda CX-5. Every person we dealt with from the GM to the finance department was very friendly and professio More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Bostick
Sep 13, 2021 -

Bob Moore Mazda responded

Few things in life feel as great as driving a new car, Mike. It was our pleasure to help you find the perfect Mazda CX-5. Thanks for sharing your excellent feedback.

September 04, 2021

I had a great experience purchasing my new ride, the CX5 I had a great experience purchasing my new ride, the CX5 GT!!! Lyle and Lannie (sorry if I misspelled your name) they were great help. Bc of my work More

by ARideNamedBlue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle - online sales 5 starts
Sep 07, 2021 -

Bob Moore Mazda responded

Few things in life feel as great as driving a new car. It was our pleasure to help you find the perfect Mazda CX-5. Thanks for sharing your excellent feedback. We will be sure to show Lyle and the Sales Team your review.

September 02, 2021

Great service and attention to detail. Very accommodating. Mark Zachery was very helpful. He will take care of you. 10/10 More

by M4rko_p0lo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachery
Sep 03, 2021 -

Bob Moore Mazda responded

We appreciate your positive comments regarding our Service Department at Bob Moore Mazda. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

August 30, 2021

My wife and I recently purchased the CX-5 AWD and the experience in working with Mr. Mark Zachery was great! Mark's professionalism, knowledge, and down-to-earth approach were AMAZING!! Mark made the pro More

by Perryque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zachery
Aug 31, 2021 -

Bob Moore Mazda responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re satisfied with your new Mazda CX-5 AWD. We will show Mark this review. Our sales team are professionals, but like everyone else, they enjoy a compliment. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

August 29, 2021

Nolin and Lanna were absolutely AMAZING! Fantastic customer service all around, and even stayed 5 hours after closing just to ensure my visit was the best and that I got the absolute best deal all aro More

by Jordanbrittenham4773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolin Timonio, Lanna Robinson
Aug 30, 2021 -

Bob Moore Mazda responded

Thank you for your kind words. We will be sure to show Nolin and Lanna your review. Stop by again soon and let us know how things are going.

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