Bob Moore Mazda
Oklahoma City, OK
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I bought a certified preowned 2023 Mazda CX-5 Premium Plus at Bob Moore. The salesperson was Nolin and I must say that the experience was great. No sales pressure and Nolin explained everything about the Plus at Bob Moore. The salesperson was Nolin and I must say that the experience was great. No sales pressure and Nolin explained everything about the car and all its gadgets, including Mazda Connect. I could not be happier about the team's experience and professionalism. Other dealerships should learn something from their sales model. More
On recent 2023 new vehicle purchase, I experienced sensor malfunctions that could not be resolved in an appropriate timeframe. I was able to work with the dealership to get bought out of that vehicle and get malfunctions that could not be resolved in an appropriate timeframe. I was able to work with the dealership to get bought out of that vehicle and get trade assistance to get put into another model. I purchased my new vehicle on Black Friday weekend. More
Working with Bob Moore (and Lyle, specifically) has been wonderful! I found a used SUV that I loved and purchased it pretty quickly. Before driving off of the lot, I realized the digital screen inside the v wonderful! I found a used SUV that I loved and purchased it pretty quickly. Before driving off of the lot, I realized the digital screen inside the vehicle was glitchy. The team went out of their way to get it fixed....even though it was sold "As-Is" and really- they didn't have to. They were super communicative and friendly during the process. Cannot recommend them enough!!! More
5 STARS for sure. Worked with Mark Zachery (he's DA BOMB). Wasn't pushy. Listened to us. Didn't have to go to "his" Manager for everything. Very relaxed setting o Worked with Mark Zachery (he's DA BOMB). Wasn't pushy. Listened to us. Didn't have to go to "his" Manager for everything. Very relaxed setting overall. We left our dog leash in the vehicle when we left. I called Mark AFTER he had already left about it. He went BACK and made sure the leash was found and mailed to us. Can't say ENOUGH about the personal service we received. THANK YOU !!! More
Was there for 6 hours and kept going between two sales men. The vehicle we test drove was on E before we left the lot. Would not budge on the price even though the vehicle will need maintenances within a men. The vehicle we test drove was on E before we left the lot. Would not budge on the price even though the vehicle will need maintenances within a few weeks since there mechanics are certified. When purchasing vehicles in business side they kept trying to have me pay over my limit. If you buy the extended warranty for the vehicle they give you papers about it but it doesn’t actually say what your warranty that you purchased covered. When leaving the dealership I took the sticker that said “2020” off the windshield and there’s a chip that they hid and never disclosed any stated any information about it. Before I took the sticker off you can see the salesman started peeling it off then places it back down so we didn’t see it. And of course the dealership won’t fix the chip they hid. More
I've never had a better experience acquiring a new vehicle; from the moment I submitted my first inquiry via the website until the deal was inked and I was driving home... this was hands-down the best vehicle; from the moment I submitted my first inquiry via the website until the deal was inked and I was driving home... this was hands-down the best experience and I'm now a loyal fan forever. Thank you Melanie and the entire Bob Moore Mazda team! More
We were a bit hesitant to go to this group due to a marginal service experience years ago with a different car brand (and a similarly named but different dealership) but Nolin was excellent. He listene marginal service experience years ago with a different car brand (and a similarly named but different dealership) but Nolin was excellent. He listened to our requests, made helpful suggestions, and showed us multiple options to get us what we needed. More
Quick and easy experience. We were able to purchase exactly the vehicle we wanted with the options we wanted. Dale was great helping us through the process. Thanks! We were able to purchase exactly the vehicle we wanted with the options we wanted. Dale was great helping us through the process. Thanks! More
Bryton Cravens helped me find the best vehicle that met my expectations and fit within my budget. He was knowledgeable about the cars I wanted to look at and did not pressure me to buy anything. I definite my expectations and fit within my budget. He was knowledgeable about the cars I wanted to look at and did not pressure me to buy anything. I definitely recommend asking for him if you go car shopping here! More