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Bob Moore Kia Northwest

Oklahoma City, OK

4.4
96 Reviews

7340 Northwest Expy

Oklahoma City, OK

73132

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Showing 96 reviews

May 02, 2023

Nathan Powers and Daniel the mechanic are a great team ! They sincerely care about their customers!! More

by stbricev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Powers, Daniel
May 03, 2023 -

Bob Moore Kia Northwest responded

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work and with Nathan and Daniel. Let us know if there’s anything else we can do.

April 24, 2023

I left car for 2 days. Just diagnostic. No work done. $300. I felt they could have done some work on it. My receipt said they did a courtesy wash on car but they didn’t. Th More

by Tink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darian was very helpful and kind but didn’t feel like it was her fault the mechanics couldn’t figure anything out for 2 days
May 03, 2023 -

Bob Moore Kia Northwest responded

Hello, Thanks for bringing this matter to our attention. We truly regret the inconvenience to you and your schedule. I assure you, we set high standards for ourselves about such things. I’d like to learn more about what happened, identify the cause, and work toward a possible solution. Please contact me at dnguyen@bobmoore.com. Thank you, I look forward to speaking with you. Respectfully, Mike Nguyen, Service Manager

April 18, 2023

Everyone very professional and nice, facilities very clean. While there I checked out inventory but sparc More

by smosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien Clem
Apr 19, 2023 -

Bob Moore Kia Northwest responded

Thanks for the feedback!

April 15, 2023

Is good people repair my car faster and good service recommend this dealer always help to repair my car thanks More

by Juan Ramón Carrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien , Brandon Hofmeister
Apr 17, 2023 -

Bob Moore Kia Northwest responded

Your car is important, Juan. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

April 13, 2023

Had a great experience. Would recommend them. Great salesman William Baylock. Easy no hassle purchase. More

by srbrock1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Baylock, Brandon Hofmeister, Aislinn Willander, Kari Fieszel
Apr 14, 2023 -

Bob Moore Kia Northwest responded

Thank you for your kind words about William. Stop by again soon in your new vehicle and let us know how things are going.

March 01, 2023

Jerry, sale rep, was wonderful to work with, financing very easy completing it all online. More

by Msdeb624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
Mar 16, 2023 -

Bob Moore Kia Northwest responded

Thank you for the kind comments, Deb! We’re happy to pass along your comments to Jerry! If you're ever in need of more help, please let us know!

February 26, 2023

Top notch sales and management! Never felt pressured; highly informative and made the buying experience a joy and easy! THANK YOU! More

by OKCGUY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia, Don
Mar 16, 2023 -

Bob Moore Kia Northwest responded

Thank you for your comments regarding our team! Our job is to help you with what you want, and we’re glad to know we were successful!

January 23, 2023

This dealership provided excellent customer service from start to finish. The service advisor, Nathan ensured I was kept up to date on the progress of my car repairs. Throughout the entire visit, Nathan tre More

by donnamhendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in service
Mar 16, 2023 -

Bob Moore Kia Northwest responded

Thank you for taking the time to comment, Donnam! We’re happy to pass along your comments to Nathan and our team! If you're ever in need of more help, please let us know!

January 12, 2023

Just before Christmas, a spark plug (installed at a another auto repair) broke to pieces and ruined the entire engine in my 2016 Sorento. When the Bob Moore technicians took the engine apart, they noti More

by JFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Doctorman, Mike Nguyen
Jan 21, 2023 -

Bob Moore Kia Northwest responded

Thank you so much for your kind comments! We appreciate your positive comments regarding our Service Department at Bob Moore Kia Northwest! We hope we’ve made a friend—and a permanent customer—in you! We’ll do our best to live up to your review!

January 09, 2023

Awesome! !!! Absolutely no complaints ONLY COMPLIMENTS !!! The only dealership I can recommend in the Oklahoma City Metro Area More

by lynnprewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hofmeister, Aislinn Willander, Kari Fieszel
Jan 21, 2023 -

Bob Moore Kia Northwest responded

It’s so great to know you’re happy with us! Thank you for allowing us to serve you, Lynn!

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