
Bob Moore Ford
Oklahoma City, OK
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A great buying experience. My salesman Dylan Wolle was very helpful and didn't rush me. Answered all my questions and gave a full walk through of the vehicle. Everyone was poli My salesman Dylan Wolle was very helpful and didn't rush me. Answered all my questions and gave a full walk through of the vehicle. Everyone was polite and helpful. Highly recommend this dealership. More
Working with JC prior to going to dealership, straight honest experience.... Dylan our salesman there was on point! Would request him in future purchases. Matt in finance was too a pleasure to work with, honest experience.... Dylan our salesman there was on point! Would request him in future purchases. Matt in finance was too a pleasure to work with, will certainly be going back to Bob Moore for any future Ford purchases... More
Recent purchased a vehicle for my wife here. The staff as a whole was very friendly, not pushy, and very helpful. We worked with Kyle Christian specifically who was excellent. The staff as a whole was very friendly, not pushy, and very helpful. We worked with Kyle Christian specifically who was excellent. More
In 11/21 our car broke down. It was saying"911 assist is set to off " then random errors and if you turned it off while it was doing that it wouldn't come back on. That was the only issue we've ever had wi set to off " then random errors and if you turned it off while it was doing that it wouldn't come back on. That was the only issue we've ever had with our Flex..... until we took it here. We've picked it up 4 times and had to return it with 24 hrs with issues. Yesterday we picked it up for the 5th time. We still have issues bc we refused to replace yet another part. We've paid over 5k and now they say it needs another 1k repaired 11-03 Car broke down and had it taken to Bob Moore 11-05 Replaced the PCM Module $1176.64 Same day the issue started again. 11-12 Wiring is bad $810 11-15 Picked it up returned next day 11-19 It wasn't just the wiring in the harness it was the whole harness which would be around $1000. 11-24 Replaced and it happened again during the test drive. They said they need to replace the PCM module that they fixed 11-29 PCM replaced same issue. They said they were talking to Ford engineers to help 12-02 No good leads. 12-03 Still trying and still no loaner car 12-30 The engineers on vacation We were told that they had basically taken the whole vehicle apart, took seats out, unplugged every module and everything looked fine and they couldn't figure it out. 01-05 They said the engineer found that the harness had two pins backwards. On the test drive they found a leak. Water pumpwould be around $2500+ . 01-14 Car done but due to Covid we were quarantined and couldn't pick it up until 1-19 01-19 Picked up car remote start not working, Bluetooth not working right and creaking noise. Check engine light came in within hours. Returned next day 01-25 Timing issue they caused- fixed 1-26 APIM needs Replaced 1k- refused 01-27 remote start still broke picked up 1-28 They took the whole car apart, seats even removed, and unplugged almost every module- everything ok. Which means everything was in working order except th the original issue until they put it back now more and more issues More
Jordan Lawson was amazing! He found me the perfect car! This is the second vehicle we have purchased from Bob Moore and highly recommend!! This is the second vehicle we have purchased from Bob Moore and highly recommend!! More
I recommend this dealership, it’s my second new vehicle here and they do a good job. They don’t chase you down in the parking lot. Nick B. greeted me when I came in and Chad helped me with finance, they w here and they do a good job. They don’t chase you down in the parking lot. Nick B. greeted me when I came in and Chad helped me with finance, they were both great. thanks again guys! Joe M. More