Bob Moore Ford
Oklahoma City, OK
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Warranty work Good communication. Dusty kept in constant contact when my vehicle would be done. It did take longer than I expected but stuff happens. Thank you Good communication. Dusty kept in constant contact when my vehicle would be done. It did take longer than I expected but stuff happens. Thank you More
Excellent service. Excellent service from customer service tech and courtesy driver. I also purchased a part for vehicle. I will come back. Thank you for the timelines Excellent service from customer service tech and courtesy driver. I also purchased a part for vehicle. I will come back. Thank you for the timeliness of repair. More
Great service Jeff and Kyle provide awesome customer service each and every time. I would recommend them and Bob MOORE Ford to anyone as they will not be disappoint Jeff and Kyle provide awesome customer service each and every time. I would recommend them and Bob MOORE Ford to anyone as they will not be disappointed More
Purchase tires I recently purchased tire for my 2010 Escape. My sales rep prov7ded me with 5 different options. There was no pressure to make the purchase. When I I recently purchased tire for my 2010 Escape. My sales rep prov7ded me with 5 different options. There was no pressure to make the purchase. When I came in to have the new tires installed my rep was able to find a better deal on the same tires. Jeff and I have a good working relationship, which I appreciate very much. More
Just ok When I have to advise the agent what he needs to check out on my vehicle then we got a problem. I was told that they had to do a diagnostic and would When I have to advise the agent what he needs to check out on my vehicle then we got a problem. I was told that they had to do a diagnostic and would cost $135 however if they did the repairs it becomes part of the repair cost. However the story change when it was a battery and computer reprogramming. So I charged for the battery and diagnostic. More
Helpful Jeff was very helpful and informative. Work was completed in a very timely fashion. Wish I had time to meet the technician and thank him for the fine Jeff was very helpful and informative. Work was completed in a very timely fashion. Wish I had time to meet the technician and thank him for the fine work he did on my truck More
Quality work and very nice people Got both vehicles recalls done and some other work. Ford finally found the issue with my truck and gave great cost estimates than the other shops loca Got both vehicles recalls done and some other work. Ford finally found the issue with my truck and gave great cost estimates than the other shops local. Jeff Gann is amazing!! More
Great service. My car had a warranty issue and a non warranty issue. They were both taken care of right away. and they got me back on the road quickly. Thanks Dusty My car had a warranty issue and a non warranty issue. They were both taken care of right away. and they got me back on the road quickly. Thanks Dusty More
Front end issue Took new expedition in for front end issue and to get oil change and tire rotation, ends up parts on order for front end and other maintenance complet Took new expedition in for front end issue and to get oil change and tire rotation, ends up parts on order for front end and other maintenance completed. They did an excellent job, listened to all my ranting and made me feel comfortable with end diagnosis. More
Quick, simple and easy Went browsing the internet for a vehicle, noticed we liked the Ford Edge. Contacted a few dealers via email and Bob Moore answered my questions, and d Went browsing the internet for a vehicle, noticed we liked the Ford Edge. Contacted a few dealers via email and Bob Moore answered my questions, and directed me to a solid sales rep. No point did I ever feel obligated to purchase or pick anything. It was left entirely up to us. We decided one a car we liked. Kyle ran all the numbers. Helped us get what we needed. And they even delivered the car and drove back our trade in. More than pleased with everything. Hopefully in a few years I’ll be looking to buy myself a new truck from this place! More