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Bob Moore Ford
Oklahoma City, OK
1,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,574 reviews
March 03, 2020
I had a wonderful experience. Gary and Jason both went above and beyond for us. We love the new car just as much as I imagined I would’ above and beyond for us. We love the new car just as much as I imagined I would’ More
by WESGUIN
Verified CustomerEmployees Worked With
Jason Akers, Gary Baker, Matt Thompson
March 02, 2020
Bob Moore was beyond helpful. I needed to have my escape taken in to have some work done on it and couldn't get it in to the dealership I bought it from. It died on the highway a couple of weeks ago and the taken in to have some work done on it and couldn't get it in to the dealership I bought it from. It died on the highway a couple of weeks ago and they took it in without an appointment and worked on it for me and even found some other issues and took care of those well. 10/10 will use again. More
by Whitewolflux
Employees Worked With
Jeff Gann
March 02, 2020
Great job. Josh and Chris put their heads together and came up with a solution! Chris arranged for loaner while they had truck, so they could take the time they needed to find and fix the problem. came up with a solution! Chris arranged for loaner while they had truck, so they could take the time they needed to find and fix the problem. More
by Darrell_howard
Employees Worked With
Josh Clift, Chris Tannyhill
March 02, 2020
Worked hard to alleviate my problem Went above and beyond to insure all systems were go, even by comparing the action of a brand new vehicle to mine. I was complaining about my rear sens Went above and beyond to insure all systems were go, even by comparing the action of a brand new vehicle to mine. I was complaining about my rear sensors not being sensitive as my 2007 expedition, it appears that if the vehicle is equipped with self parking these sensors are are utilized for close quarters detection. After all the checks Jeff had done I am happy. More
by Gary N
Employees Worked With
Jeff Gann
March 02, 2020
Third Time Byer This is the third vehicle purchased from this dealership, and three others purchased by family members. Both Kyle in sales and Chad in finance made it This is the third vehicle purchased from this dealership, and three others purchased by family members. Both Kyle in sales and Chad in finance made it a good experience. Will be back. More
by luthermule
Employees Worked With
Kyle Christian, Chad Woodward
February 29, 2020
Quality work and timely service I appreciate Ryan taking care of us and getting our vehicle serviced as quickly as possible. It was a pleasure to work with him. He was able to get o I appreciate Ryan taking care of us and getting our vehicle serviced as quickly as possible. It was a pleasure to work with him. He was able to get our car's issues diagnosed within a day, and the car was ready to come back home within three days. He was upfront with us about the issues and gave us realistic timelines, which I appreciate. The service center was able to get our car's issues resolved, and it drives like new again. While we are pleased with the service center's performance in repairing the vehicle, the cost of Ford parts, especially to repair the steering gear on an 2013 Escape, are outrageous. It's disappointing to have to shell out a couple grand to fix the steering gear from normal wear and tear on this vehicle at 107k miles. As far as quality, professionalism, and timeliness, I am very pleased with Bob Moore Ford's service center. As far as cost, especially the parts, I am disappointed. More
by Mazeppa
Employees Worked With
Ryan Brosnan
February 28, 2020
Dropped off truck and picked it up fixed 8-10 days later. Only thing that was some concern is we did not hear anything until truck was done unless we called to check status. Only thing that was some concern is we did not hear anything until truck was done unless we called to check status. More
by M_WILSON0
Employees Worked With
Dusty Rose
February 28, 2020
Ryan was awesome and Kyle assisted with getting me a last minute loaner vehicle. They fixed my issue quickly and efficiently. Awesome job thank you minute loaner vehicle. They fixed my issue quickly and efficiently. Awesome job thank you More
by TIFFWEBSTER14
Employees Worked With
Kyle Christian, Ryan Brosnan
February 28, 2020
I have been very happy with my service at Bob Moore Ford. I was able to get my car in, get a ride to work and get my car back sane day both times. I do plan on using them from now on. Ryan Brosnan was my ser I was able to get my car in, get a ride to work and get my car back sane day both times. I do plan on using them from now on. Ryan Brosnan was my service advisor and he was great. More
by Michelle Long
Employees Worked With
Ryan Brosnan
February 28, 2020
Very informative , Courteous and upfront. Jeff was very professional and helpful as well as David Klein the parts manager. My car was done in a timely manner and I was very satisfied with the service. professional and helpful as well as David Klein the parts manager. My car was done in a timely manner and I was very satisfied with the service. More
by Jeff
Employees Worked With
David Klein. Five stars , Jeff Gann
