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Bob Moore Ford
Oklahoma City, OK
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,580 reviews
January 10, 2015
ford edge great buy We would buy here again and will recommend anyone do the same for a hassle free experience and ease of buying. David Blakney was very helpful and wil We would buy here again and will recommend anyone do the same for a hassle free experience and ease of buying. David Blakney was very helpful and will always have our business. The managers especially Craig Webster was the best and went out of his way to make sure we got the price we wanted. It's nice to know good dealers are still out there. More
by E572
Employees Worked With
Craig Webster, David Blakney
December 31, 2014
Purchased 2015 Ford Escape SE We purchased a 2015 Ford Escape SE on December 29, 2014. Justin Bowers was our sales person. He is a very nice, polite, knowledgeable and profession We purchased a 2015 Ford Escape SE on December 29, 2014. Justin Bowers was our sales person. He is a very nice, polite, knowledgeable and professional young man. He worked hard to get us the deal we wanted. We visited three other dealerships and came back to Bob Moore because we felt so comfortable with Justin. We had an excellent experience dealing with Justin. He's the BEST!! More
by Arlene
Employees Worked With
Justin Bowers
December 30, 2014
Purchased a Used Ford Edge Thanks to Justin Bowers and Dan Gillespy for the most professional and absolute best car purchasing experience I have ever had. Because of the service Thanks to Justin Bowers and Dan Gillespy for the most professional and absolute best car purchasing experience I have ever had. Because of the service I received from both of these gentlemen I have referred everyone I know and some I don't know to your dealership. If your dealership is a reflection of these two gentlemen I will no longer purchase a vehicle anywhere else but Bob Moore Ford. Thank you, Cory Witherspoon More
by Spoon
Employees Worked With
Justin Bowers, Dan Gillespy
December 30, 2014
Purchase New Ford Expedition I purchased a new 2014 Ford Expedition King Ranch edition from Daniel Myers and Phil Batson. I did most of purchase, including sight unseen trade-in I purchased a new 2014 Ford Expedition King Ranch edition from Daniel Myers and Phil Batson. I did most of purchase, including sight unseen trade-in over the phone from 150 miles away This was the most effortless vehicle purchase I have ever encountered. Great job providing needed information and follow-up including some follow-up questions after the fact. Definitely would recommend to others. More
by Turc
Employees Worked With
Daniel Myers and Phil Batson
December 16, 2014
Terrible Customer service to loyal Bob Moore Patron I had been shopping for weeks deciding between 2014/15 F150 including participating in 2015 F150 road show. I never considered another franchise becau I had been shopping for weeks deciding between 2014/15 F150 including participating in 2015 F150 road show. I never considered another franchise because I have purchased so many new vehicles from the Bob Moore Auto group. I usually work with the GM, however in this case Jason Hutton did not return phone calls or emails and never really seemed interested even though I bought from him directly earlier in the year. I dealt with a salesperson who was assigned to me by him on the last purchase, and on several occasions was told by her she was in constant contact with Jason and was told twice by her that Jason assured I would receive a certain trade value for the 2014 I bought in May and pricing on 2015 F150. When it came down to putting it together the deal I was assured completely fell apart.....A sales manager named Rayme got involved and completely ignored all I was told. Trade $6000 less, new purchase $1000's more for a total of more than $10,000 difference. I was so disgusted since this year alone I had purchased from Bob Moore Auto group 2 Kias, 1 Ford, 1 Infiniti, and helped my niece by a Nissan and now was shopping again for a Ford......all from Bob Moore, never even considering other dealerships. I completely feel let down, by Jason Hutton and his team and I WILL NOT RECOMMEND this Bob Moore dealership or shop there again, if Mark Moore would ever like to discuss I would be happy to have that conversation. A side note I recently purchased a 2015 GMC from Bob Moore GMC and received the service and pricing I have been accustomed to at The Bob Moore Auto Group. More
by Paul R
Employees Worked With
Krystal, Jason
December 03, 2014
Dealer is slow and fails to honor contract I bought a 2015 Ford Explorer Sport on November 8, 2014. I traded in a 2011 Explorer. This is December 3, 2014 and I have yet to receive any paperwo I bought a 2015 Ford Explorer Sport on November 8, 2014. I traded in a 2011 Explorer. This is December 3, 2014 and I have yet to receive any paperwork to tag the new car. Bob Moore also has yet to pay off my trade in. I have emailed, called, and even returned to the dealership. They have nothing but excuses. I bought a new F150 the weekend before from Reynolds Ford in Norman and received the paperwork and tagged the truck in exactly two weeks to the day. I'm not sure what Bob Moore's problem is. All I ask is that they do what we agree upon in our contract. Nothing more, nothing less. Long story short, don't buy here. Go to any other dealer in the city, but NOT Bob Moore. More
by ModeltJosh
Employees Worked With
Dan Gillaspy
November 12, 2014
Unbelieveable! I bought a used Ford F-250, the first Super Duty truck I've ever owned. The price was right, and Krystal Marazzi (my Sales Rep) made the experience ve I bought a used Ford F-250, the first Super Duty truck I've ever owned. The price was right, and Krystal Marazzi (my Sales Rep) made the experience very enjoyable. She met my needs, motivated her associates to do the same, and ultimately made the sales process very nice. She is awesome! More
by Riverratcalvin
Employees Worked With
Krystal Marazzi
November 04, 2014
Krystal Marazzi is awesome I have purchased two vehicles from here both time with Krystal Marazzi. Just got my Ford flex and loving it. She took the time to find what was right I have purchased two vehicles from here both time with Krystal Marazzi. Just got my Ford flex and loving it. She took the time to find what was right for my family and I. More
by bridgetnunnally
Employees Worked With
Krystal Marazzi
October 21, 2014
Great Experience!! I purchased a new ford raptor yesterday at Bob Moore Ford. Krystal Marazzi was extremely knowledgable, professional, and easy to deal with. I would re I purchased a new ford raptor yesterday at Bob Moore Ford. Krystal Marazzi was extremely knowledgable, professional, and easy to deal with. I would recommend her to anyone in the market for new vehicle. Great experience! More
by Chad N
Employees Worked With
Krystal Marazzi
September 05, 2014
Sales Rep. Krystal Marazzi rocks ! And Jeanne Keffer, too ! I sent these fine girls photos of my 2008 Lincoln Mark LT 4WD pickup to trade in on a 2011 Ford Platinum 4WD truck. They were easy to work with, q I sent these fine girls photos of my 2008 Lincoln Mark LT 4WD pickup to trade in on a 2011 Ford Platinum 4WD truck. They were easy to work with, quick with answers, very friendly, and they were super fair on my trade in. I flew to Oklahoma City the next day, Krystal Marazzi picked me up at Will Roger Airport, took me to the dealership to see the Platinum. We worked a trade deal in about 20 minutes, and she then drove me back to the airport as I had to fly top Montana. Wen I came back the next week they agreed to meet me halfway between Tulsa & Oklahoma City on the turnpike, we made the swap, and I am a happy customer! Great job to all the folks there at Bob Moore, especially Krystal Marazzi! And kudos to Jeremy in Finance Dept for getting me 1.9% interest rate on my financing that very day! ~ Dan Howard More
by DanHoward556
Employees Worked With
Krystal Marazzi, Jeanne Keffer & Jeremy in Finance Dept
