Bob Moore Ford

Kyle Christain my wife and I have been shopping for a new family vehicle for several weeks. In our travels around the state, I have drop in from time to time to look my wife and I have been shopping for a new family vehicle for several weeks. In our travels around the state, I have drop in from time to time to look at vehicles and the mob of salesmen that hits you when you step out of your vehicle is insane. I bought my last vehicle from Bob Moore Ford in OKC and I decided to stop in there to look. my wife and I was able to walk and look at our won free will without some salesman bugging us. when I decided that I had found a vehicle, I went inside and met with Kyle Christian. The minute I met Kyle, I knew I was going home with a new vehicle. I knew that I had wasted so much time with other dealerships looking and pressure to buy, and I could of kick myself that I hadn't came back to Bob Moore sooner. Kyle was professional and zero pressure to buy, had all the answers to my question, looked at my trade in, staff was Jimmy on the spot and the follow ups after we bought the vehicle was a great surprise. The F-150 that I bought was the 29th vehicle that I have purchase in my life time and I can say Hands down, the greatest experience of my life. More

Unknowledgeable Sales Staff. Countless Oversights. I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford pr I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford products. They even went as far as to try and say the price was based off the inclusion of accessories that the car clearly did not have. The vehicle was a CPO. The recalls were not fixed prior to it being sold, which per a Ford customer service representative, should have been. The paperwork for the CPO was not filed with the manufacturer and they had no record of it being a CPO. It took several calls with the dealership to get this straightened out. I was told someone forgot to finish the last step. To get the recalls fixed, the salesman assured me that he would have it done in 2 days. This timeline continued getting pushed out as they discovered they needed to order parts to implement the recall fixes. The dealership was in possession of my car for 7 days to fix a recalls that should have been done before the sale--leaving me without transportation. No loaner was offered to me. After getting the recalls fixed for the door latches, I discovered that they neglected to hook up the drivers side door lock switch requiring me to return to the dealership yet again to have this corrected. The finance department handled the financing like they said they would; however, they insisted that the lender was requiring GAP insurance and would not process the paperwork without me purchasing it. This is despite the contract saying it was optional coverage. This was later verified with the lender directly. Upon requesting to cancel the GAP coverage, the finance department has been unresponsive in filing the paperwork and I've had to follow up multiple times. I've bought plenty of Ford vehicles over the years, but this was a very underwhelming sales experience by far. They gave the impression that they were not interested in selling the car. If you buy a car here, be sure to watch them through every step of the process to make sure things are done as promised. More

deceptive drove 6 hr round trip under the impression they payoff on my vehicle " was in range". After arrival I was offered $11,000 under a number we had discus drove 6 hr round trip under the impression they payoff on my vehicle " was in range". After arrival I was offered $11,000 under a number we had discussed. More

excellent Kermit Denton did an excellent job in getting our new car to us. He even came in on his day off to finish the sale on time. Kermit Denton did an excellent job in getting our new car to us. He even came in on his day off to finish the sale on time. More

They were very profesional and frienly!! ????? We bought a beautiful 2014 in February from Justin. In October We had a wreck and they totaled it. Justin work hard to make sure we got one v ????? We bought a beautiful 2014 in February from Justin. In October We had a wreck and they totaled it. Justin work hard to make sure we got one very similar and did! Our new 2015 XLT Ruby red is awesome and Colt was fantastic on the finance. Only place to go to get your Oklahoma Ford if you ask me. Mike and Karla Taylor More

Purchase of 2014 Ford F250 Our experience with Bob Moore was a very good one. Kermit Denton knows the vehicles, he was a great help in our purchase. The entire process from the Our experience with Bob Moore was a very good one. Kermit Denton knows the vehicles, he was a great help in our purchase. The entire process from the sales department to the finance DEPT was a breeze. Colt Johnasen worked to get us the lowest possible finance rate. I strongly recommend Bob Moore. We will return in the future. More

Excellent Service My wife and I found a 2009 Nissan Titan on autotrader.com at Bob Moore Ford. When we drove up from Muskogee we were greeted out in the parking lot by My wife and I found a 2009 Nissan Titan on autotrader.com at Bob Moore Ford. When we drove up from Muskogee we were greeted out in the parking lot by Kermit Denton. He is a wonderful salesman and knows a lot about the vehicle we were asking about. After only being there a couple of hours we made a deal with Kermit and the used car manager Chas and we purchased our 1st vehicle! Our experience at Bob Moore Ford was excellent! I recommend anyone to go there! More

WONDERFUL Kermit Denton was our salesman and we couldn't have asked for a better person let alone salesman. He has integrity and honesty and we truly feel that Kermit Denton was our salesman and we couldn't have asked for a better person let alone salesman. He has integrity and honesty and we truly feel that he took care of my girlfriend and I when trading in our 2006 mustang for our new 2016 mustang. Overall Bob Moore Ford and Kermit Denton will forever have our business.So thank you Kermit, Chase, Rayme, and everyone at Bob Moore Ford. The Cheshire cats smile has nothing on our smile. Thank You!! More

Great customer service! Very friendly! We will go back to Bob Moore Ford next time we are looking for a vehicle. They were so nice and absolutely great to work with. Our sales person, Emmit We will go back to Bob Moore Ford next time we are looking for a vehicle. They were so nice and absolutely great to work with. Our sales person, Emmitt Deatherage was awesome! More

My Bob Moore Ford Experience My Bob Moore experience was absolutely outstanding. Kermit Denton was thoughtful and helpful with my car needs. Thanks you Bob Moore Ford. I will re My Bob Moore experience was absolutely outstanding. Kermit Denton was thoughtful and helpful with my car needs. Thanks you Bob Moore Ford. I will refer my friends to your dealership when needing to buy a car. More