Bob Moore Ford

Customer for life I have nothing but great things to say about Bob Moore Ford. I have purchased two vehicles (2013 Ford Escape & 2015 4X4 F-150) from Kyle Christian at I have nothing but great things to say about Bob Moore Ford. I have purchased two vehicles (2013 Ford Escape & 2015 4X4 F-150) from Kyle Christian at Bob Moore. He was absolutely wonderful. He listened to our needs and concerns and was able to get us in the vehicles we wanted and within our budget. He didn't BS us and was very straight forward with us from the get go. I will recommend Kyle Christian and Bob Moore Ford to all my family and friend. Kyle's dedication has made us customers for life! More

Kyle made it great buying experience! We really enjoyed working with Chase, Jose and especially Kyle Christian, It was great buying experience! My Wife loves the Mustang! Kyle was extreme We really enjoyed working with Chase, Jose and especially Kyle Christian, It was great buying experience! My Wife loves the Mustang! Kyle was extremely patient, knowledgeable and understanding of our needs! Relationships are important for return customers and they have the right personalities! Thanks a Bunch!, Mark More

Thank you Bob Moore Ford Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the salesman who helped us with our most recent car purchase. We called Bob Moore when we began looking. At that time, they didn't really have anything we were interested in (because we were looking for a used car this time). As soon as they got a vehicle that Kermit thought we would be interested in, he gave us a call to let us know. We went to look at the vehicle and it was everything he described and more. Kermit and Steve Schroeder (the general manager) gave us a great deal. The financing process was also painless. From beginning to end, the whole process was handled in a very professional and pleasant way. We have and will continue to recommend Bob Moore Ford to our family and friends. They have always treated us right and we enjoy doing business with them. If you need a car, call Kermit at Bob Moore Ford. Thanks Kermit and Steve!! More

Car buying experience We really enjoyed our recent car buying experience at Bob Moore ford. We would definitely return as customers. They were very, very helpful and frien We really enjoyed our recent car buying experience at Bob Moore ford. We would definitely return as customers. They were very, very helpful and friendly. More

Comfortable and friendly Great experience at this dealership. The entire staff was helpful and friendly. Everyone has a smile on their face. Hassle-free experience. My husband Great experience at this dealership. The entire staff was helpful and friendly. Everyone has a smile on their face. Hassle-free experience. My husband and I are new to car buying and they answered all of our many questions without acting annoyed. They gave us a great deal and got us in exactly what we asked for. Will definitely go back when it's time to buy our next vehicle. More

Changed my views on Fords Great dealership and had some beautiful cars. All were reasonably priced and in excellent condition. Kermit Denton was the nicest salesman and was ver Great dealership and had some beautiful cars. All were reasonably priced and in excellent condition. Kermit Denton was the nicest salesman and was very comfortable to talk with. 10/10 will recommend to other people. More

Kyle Christain my wife and I have been shopping for a new family vehicle for several weeks. In our travels around the state, I have drop in from time to time to look my wife and I have been shopping for a new family vehicle for several weeks. In our travels around the state, I have drop in from time to time to look at vehicles and the mob of salesmen that hits you when you step out of your vehicle is insane. I bought my last vehicle from Bob Moore Ford in OKC and I decided to stop in there to look. my wife and I was able to walk and look at our won free will without some salesman bugging us. when I decided that I had found a vehicle, I went inside and met with Kyle Christian. The minute I met Kyle, I knew I was going home with a new vehicle. I knew that I had wasted so much time with other dealerships looking and pressure to buy, and I could of kick myself that I hadn't came back to Bob Moore sooner. Kyle was professional and zero pressure to buy, had all the answers to my question, looked at my trade in, staff was Jimmy on the spot and the follow ups after we bought the vehicle was a great surprise. The F-150 that I bought was the 29th vehicle that I have purchase in my life time and I can say Hands down, the greatest experience of my life. More

Unknowledgeable Sales Staff. Countless Oversights. I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford pr I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford products. They even went as far as to try and say the price was based off the inclusion of accessories that the car clearly did not have. The vehicle was a CPO. The recalls were not fixed prior to it being sold, which per a Ford customer service representative, should have been. The paperwork for the CPO was not filed with the manufacturer and they had no record of it being a CPO. It took several calls with the dealership to get this straightened out. I was told someone forgot to finish the last step. To get the recalls fixed, the salesman assured me that he would have it done in 2 days. This timeline continued getting pushed out as they discovered they needed to order parts to implement the recall fixes. The dealership was in possession of my car for 7 days to fix a recalls that should have been done before the sale--leaving me without transportation. No loaner was offered to me. After getting the recalls fixed for the door latches, I discovered that they neglected to hook up the drivers side door lock switch requiring me to return to the dealership yet again to have this corrected. The finance department handled the financing like they said they would; however, they insisted that the lender was requiring GAP insurance and would not process the paperwork without me purchasing it. This is despite the contract saying it was optional coverage. This was later verified with the lender directly. Upon requesting to cancel the GAP coverage, the finance department has been unresponsive in filing the paperwork and I've had to follow up multiple times. I've bought plenty of Ford vehicles over the years, but this was a very underwhelming sales experience by far. They gave the impression that they were not interested in selling the car. If you buy a car here, be sure to watch them through every step of the process to make sure things are done as promised. More

excellent Kermit Denton did an excellent job in getting our new car to us. He even came in on his day off to finish the sale on time. Kermit Denton did an excellent job in getting our new car to us. He even came in on his day off to finish the sale on time. More

deceptive drove 6 hr round trip under the impression they payoff on my vehicle " was in range". After arrival I was offered $11,000 under a number we had discus drove 6 hr round trip under the impression they payoff on my vehicle " was in range". After arrival I was offered $11,000 under a number we had discussed. More