Bob Moore Ford
Oklahoma City, OK
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Bad overall Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me a Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me and say they fixed it again. BS More
Wreck after service I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situa I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situation. Be cautious when buying from this dealer. Sales men are good but follow on service is not!! More
Horrible services Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!! Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!!!! Financing has been a night mare More
Awesome Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome! He was extremely helpful and c Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome! He was extremely helpful and courteous. I highly recommend asking for him when you visit this dealership. Wonderful experience.! Ask for Justin Morgan, 5 Stars..!!! Terry More
Wasted my time I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a te I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a testimonial. So of course when my son was in the market for a good used car, I told him Bob Moore was the way to go. The Norman dealership didn't have any used Jukes at the time but checked the Bob Moore inventory and found one at their Ford dealership which was actually closer to our home. My son called to make sure that the car was still available and for sale. He was informed that it was and made an appointment to test drive it. I took off work to go with him. We arrived at the dealership, the car salesman was very nice and polite, and took us on the test drive. Car drove like a dream, my son loved it. Now its time to start the paperwork but instead of that the salesman tells us he has bad news, the car had been sold already by the salesmanager that morning or that he was supposedly working a deal to sell it. He conveniently neglected to inform the sales staff. So the Bob Moore Ford salesman lost a sale, I lost time off from work, my son didn't get the car there. All of that could have been avoided had there been better communication at the dealership and a simple phone call. However there was a happy ending, my son did find and buy a 2013 Nissan Juke with more amenities that very same day (May13, 2016) at Fenton Nissan East. The salesman named Zach took excellent care of him. Anita King More
free to chose large selection to chose from easy to work with employees fair prices and speedy processes made for a great overall buying experience. this was my se large selection to chose from easy to work with employees fair prices and speedy processes made for a great overall buying experience. this was my second buying venture at bob Moore Ford of OKC and I would definitely do it again More
No hassle, proffesional service Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a b Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a better deal. More
New truck purchase Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moor Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moore Ford. More
Great dealership I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until Friday or possibly Monday. They were ok with that and accepted my down payment and sent me on my way in the truck. As I said I would do took them the money on Friday and all was well. They were easy to deal with and did not try to pressure me into buying something I didn't want like extended warranties and other add ons. More
Bought a 96 Chevy 4x4 for a great price! Recently bought a newly traded 96 K1500. My salesman was Justin Morgan, friendly and helpful dude. After agreeing on a price the sales manager offered Recently bought a newly traded 96 K1500. My salesman was Justin Morgan, friendly and helpful dude. After agreeing on a price the sales manager offered to have the truck checked out by the service department and if anything major was wrong he would take the truck back. Wow! Truck checked out fine and after two weeks still running great! Thanks for the piece of mind! I'll be back to pick up a GT350! More