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Bob Moore Ford
Oklahoma City, OK
1,590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,590 reviews
January 08, 2018
Service check Took my wife's car in for a oil change. Service was done promptly and Matt, service personnel, was very attentive and gracious. Kept us updated a Took my wife's car in for a oil change. Service was done promptly and Matt, service personnel, was very attentive and gracious. Kept us updated and service was performed in about 40 mins. Always pleased with this dealership. More
by Camshaft
Employees Worked With
Matt Price
November 15, 2017
Less than Desired Customer Service Went in on Monday night (11/6) to view 2008 Expedition. I was aware that the lady I previously spoke to would not be available. We were assisted by a Went in on Monday night (11/6) to view 2008 Expedition. I was aware that the lady I previously spoke to would not be available. We were assisted by a new car salesman who admitted he knew nothing about the vehicle but was very pleasant. Blake told me to take the vehicle home and come back next day to finish the deal. Great! Came back Tuesday night and completed application with John. Brought $1k cash to put down but advised them I could put $500 down. Due to a bank fee (that the dealership is to pay per a different dealership), Blake wanted to wait until Wednesday when he could speak to a lender and get the fee waived or reduced. I have yet to hear from anyone at Bob Moore Ford. I received an email Wednesday from CarGurus informing me that the 2008 Ford Expedition at Bob Moore had been reduced by $500! Great! I called to follow up and left a message for Blake. No return call. I called Thursday (11/9) and was advised that Blake was off on Thursdays so I left a message for Alexandra. Still no call back. Although I initially spoke with Alexandra but she wasn't in when I visited the dealership. I spoke to 4 different employees here and never received a follow up call from any of them. More
by Please No Moore
Employees Worked With
John, David "Blake" Blakeney
August 16, 2017
Dealer was great Brought a problem to the dealers attention and in the end they made it right. I would definitely recommend Bob Moore Ford. Go see them soon. Brought a problem to the dealers attention and in the end they made it right. I would definitely recommend Bob Moore Ford. Go see them soon. More
by Bluetruck
Employees Worked With
SERVICE, William Dewberry
July 01, 2017
Purchase of 2017 Ford F250 We recently bought a 2017 Ford F250 truck through Kermit Denton with Bob Moore Ford. He was great and very informative and helpful and took very good We recently bought a 2017 Ford F250 truck through Kermit Denton with Bob Moore Ford. He was great and very informative and helpful and took very good care of us. Thank you! More
by Odie/Donna
Employees Worked With
Kermit Denton III
June 24, 2017
Great Dealership Kenny Thornhill was very nice. No pressure. Listened to what I wanted. He was able to sell me a vehicle that had more options at a great price. He Kenny Thornhill was very nice. No pressure. Listened to what I wanted. He was able to sell me a vehicle that had more options at a great price. He went over everything and if I didn't understand took the time to explain till I understood. He will look at other dealerships if he can't find the car that you want. Great guy! More
by Janet
Employees Worked With
Justin (Finance) made everything easy. Also Phill Batson. Nicest guys ever!
May 08, 2017
Awesome job!!!! Gabe Tuker did a great job. Every question was answered and finance department made the entire process pain free! Will defiantly refer to friends and Gabe Tuker did a great job. Every question was answered and finance department made the entire process pain free! Will defiantly refer to friends and family! More
by Jillian.parker2@gmail.com
Employees Worked With
John Tracy, Gabriel Tucker
April 29, 2017
Great Service Love the service I received from Kenny and Chas. They were very friendly and helpful. We were able to come together on a good price. I would definitel Love the service I received from Kenny and Chas. They were very friendly and helpful. We were able to come together on a good price. I would definitely recommend this dealership to my friends. More
by Connie Grimm
Employees Worked With
Charles "Chas" Grady, Kenneth Thornhill
April 15, 2017
Excellent Gabriel has been a wonderful salesman. he was real friendly and very helpful. and I would recommend bob moore to anyone!!!!! I would recommend Gabrie Gabriel has been a wonderful salesman. he was real friendly and very helpful. and I would recommend bob moore to anyone!!!!! I would recommend Gabriel to anyone!!!!! More
by jiffy081
Employees Worked With
Gabriel Tucker
October 15, 2016
Trunk Srut Fix 2010 Focus! Although the trunk strut was promptly fixed the service dept came across as cold and impersonal! There was no Thank You when I left! It left me with Although the trunk strut was promptly fixed the service dept came across as cold and impersonal! There was no Thank You when I left! It left me with an uneasy feeling about ever buying a car there! More
by Chuckie983/
Employees Worked With
Service Dept!
September 26, 2016
Never again. From-Amy Chadwick First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whateve First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whatever.But anyway. So we buy a bran new 2016 f350, we spend 15 minutes negotiating a price, we agree on a price, everything seems to be moving smoothly. After its all said and done and we received our finance papers in the mail they had tacked on 10k worth of extras!!! Not 3,not 5, 10!! I couldn't believe it! And now when we went back they can only explain 5k worth of them, saying oh scratch and dent coverage oh gap coverage oh windshield coverage,WE ASKED FOR NONE OF IT!! The only thing we might of kept was gap but because of how shady they were (Zach) and how they couldn't even explain the other 5k extra on our loan we just decided to have it all removed, and now 8 months later nothing has been removed!! We agreed on a price and they charged us whatever they wanted, luckily they made copies of the agreement price and we will see them in court. More
by Amy Chadwick
Employees Worked With
Doug Patton , Zack Bridwell
