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Bob Moore Ford
Oklahoma City, OK
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,581 reviews
February 16, 2018
Ripped off I made a price deal on a new truck with the sales manager and we agreed to a price. The sales manager came out about 10 minutes later and said the gen I made a price deal on a new truck with the sales manager and we agreed to a price. The sales manager came out about 10 minutes later and said the general manager wouldn't let the truck go for that price. I stated we already made a deal and agreed to the price. I ended up paying about $900.00 dollars more for the truck. A deal may not always be a deal at this place. Where I come from when you shake hands and agree to a deal, then that is your word. It tells a lot about this place when they don't keep their word. More
by ripped off
Employees Worked With
General Manager should stick by agreements already made with his sales managers........
January 08, 2018
Service check Took my wife's car in for a oil change. Service was done promptly and Matt, service personnel, was very attentive and gracious. Kept us updated a Took my wife's car in for a oil change. Service was done promptly and Matt, service personnel, was very attentive and gracious. Kept us updated and service was performed in about 40 mins. Always pleased with this dealership. More
by Camshaft
Employees Worked With
Matt Price
November 15, 2017
Less than Desired Customer Service Went in on Monday night (11/6) to view 2008 Expedition. I was aware that the lady I previously spoke to would not be available. We were assisted by a Went in on Monday night (11/6) to view 2008 Expedition. I was aware that the lady I previously spoke to would not be available. We were assisted by a new car salesman who admitted he knew nothing about the vehicle but was very pleasant. Blake told me to take the vehicle home and come back next day to finish the deal. Great! Came back Tuesday night and completed application with John. Brought $1k cash to put down but advised them I could put $500 down. Due to a bank fee (that the dealership is to pay per a different dealership), Blake wanted to wait until Wednesday when he could speak to a lender and get the fee waived or reduced. I have yet to hear from anyone at Bob Moore Ford. I received an email Wednesday from CarGurus informing me that the 2008 Ford Expedition at Bob Moore had been reduced by $500! Great! I called to follow up and left a message for Blake. No return call. I called Thursday (11/9) and was advised that Blake was off on Thursdays so I left a message for Alexandra. Still no call back. Although I initially spoke with Alexandra but she wasn't in when I visited the dealership. I spoke to 4 different employees here and never received a follow up call from any of them. More
by Please No Moore
Employees Worked With
John, David "Blake" Blakeney
August 16, 2017
Dealer was great Brought a problem to the dealers attention and in the end they made it right. I would definitely recommend Bob Moore Ford. Go see them soon. Brought a problem to the dealers attention and in the end they made it right. I would definitely recommend Bob Moore Ford. Go see them soon. More
by Bluetruck
Employees Worked With
SERVICE, William Dewberry
July 01, 2017
Purchase of 2017 Ford F250 We recently bought a 2017 Ford F250 truck through Kermit Denton with Bob Moore Ford. He was great and very informative and helpful and took very good We recently bought a 2017 Ford F250 truck through Kermit Denton with Bob Moore Ford. He was great and very informative and helpful and took very good care of us. Thank you! More
by Odie/Donna
Employees Worked With
Kermit Denton III
June 24, 2017
Great Dealership Kenny Thornhill was very nice. No pressure. Listened to what I wanted. He was able to sell me a vehicle that had more options at a great price. He Kenny Thornhill was very nice. No pressure. Listened to what I wanted. He was able to sell me a vehicle that had more options at a great price. He went over everything and if I didn't understand took the time to explain till I understood. He will look at other dealerships if he can't find the car that you want. Great guy! More
by Janet
Employees Worked With
Justin (Finance) made everything easy. Also Phill Batson. Nicest guys ever!
May 08, 2017
Awesome job!!!! Gabe Tuker did a great job. Every question was answered and finance department made the entire process pain free! Will defiantly refer to friends and Gabe Tuker did a great job. Every question was answered and finance department made the entire process pain free! Will defiantly refer to friends and family! More
by Jillian.parker2@gmail.com
Employees Worked With
John Tracy, Gabriel Tucker
April 29, 2017
Great Service Love the service I received from Kenny and Chas. They were very friendly and helpful. We were able to come together on a good price. I would definitel Love the service I received from Kenny and Chas. They were very friendly and helpful. We were able to come together on a good price. I would definitely recommend this dealership to my friends. More
by Connie Grimm
Employees Worked With
Charles "Chas" Grady, Kenneth Thornhill
April 15, 2017
Excellent Gabriel has been a wonderful salesman. he was real friendly and very helpful. and I would recommend bob moore to anyone!!!!! I would recommend Gabrie Gabriel has been a wonderful salesman. he was real friendly and very helpful. and I would recommend bob moore to anyone!!!!! I would recommend Gabriel to anyone!!!!! More
by jiffy081
Employees Worked With
Gabriel Tucker
October 15, 2016
Trunk Srut Fix 2010 Focus! Although the trunk strut was promptly fixed the service dept came across as cold and impersonal! There was no Thank You when I left! It left me with Although the trunk strut was promptly fixed the service dept came across as cold and impersonal! There was no Thank You when I left! It left me with an uneasy feeling about ever buying a car there! More
by Chuckie983/
Employees Worked With
Service Dept!
