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Bob Moore Ford
Oklahoma City, OK
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2019
Jeff made sure my car was ready when I gave him a time Amazing service Jeff is on top of it when it comes to getting my car back by the time I ask for it. He was on top of the things that needed to be done Amazing service Jeff is on top of it when it comes to getting my car back by the time I ask for it. He was on top of the things that needed to be done to my car More
by Hillary29g
Verified CustomerEmployees Worked With
Jeff Gann
April 29, 2019
F150 Oil Change Had oil change done which was last minute and Chad was very accommodating. The courtesy ride service was very much appreciated Great service and peop Had oil change done which was last minute and Chad was very accommodating. The courtesy ride service was very much appreciated Great service and people. More
by OKMedic
Employees Worked With
Earl (Courtesy Driver) 5 stars!, Chad Richardson
April 29, 2019
Replaced new fuel pump that Cummins Ford put in, in November Service was done in timely matter they said it would be. All service people I spoke to were attentive and friendly. I was not sure I would go back to Service was done in timely matter they said it would be. All service people I spoke to were attentive and friendly. I was not sure I would go back to a Ford dealership after problems with Cummins Ford in Weatherford. Marko and the Bob Moore service in OKC were much better. I would definitely return. More
by Molly89
Employees Worked With
Marko Stilger
April 29, 2019
Waiting on repair of new Edge Have been waiting for over 4 weeks for repair on our brand new Edge that has faulty computer system. First payment due in a few days, tag due in a few Have been waiting for over 4 weeks for repair on our brand new Edge that has faulty computer system. First payment due in a few days, tag due in a few days yet it still sits on lot at Bob Moore Ford. We have only driven it two days since purchased, they are unable or unwilling to do whatever it takes to get computer to fix. Seems to be lack of initiative to apply heavy pressure on whoever to acquire part, also failure to return calls in timely manner More
by RPHART5456
Employees Worked With
Kyle Christian, Scott Parrish, Jeff Gann, Chris Goodwin
April 28, 2019
Excellent and fast Josh was very helpful and professional and kept me informed throughout the repair. He called me with updates and made sure my vehicle was finished ve Josh was very helpful and professional and kept me informed throughout the repair. He called me with updates and made sure my vehicle was finished very quickly. More
by RDHIBDON
Employees Worked With
Josh Clift
April 28, 2019
Preferred over Reynolds Friendly staff. Greeted upon hitting the lot, unlike Reynolds Ford, 8 sales people looked at me without a word, until I said I have a question then Friendly staff. Greeted upon hitting the lot, unlike Reynolds Ford, 8 sales people looked at me without a word, until I said I have a question then someone finally said "How can I help you?" More
by Dontwantthisemail
Employees Worked With
Shannon Stansbury, Ian Farnham
April 27, 2019
Honest, friendly, and dependable. Went in for a warranty and recall item. Received prompt and friendly service. They had a shuttle type service in a very comfortable and clean vehicle. Went in for a warranty and recall item. Received prompt and friendly service. They had a shuttle type service in a very comfortable and clean vehicle. The driver was pleasant and offered great conversation. When my vehicle was ready for pick-up it was returned seemingly cleaner than when I had dropped it off. Good folks at this dealership. Great communication. Thank you for making things easier. More
by LILSISTERDEB
Employees Worked With
Jason Myers, Jeff Gann
April 27, 2019
Service They did fine but it took too long. I was there longer than anyone else. I even had an appointment. If I was able to leave I wouldn’t have mind but They did fine but it took too long. I was there longer than anyone else. I even had an appointment. If I was able to leave I wouldn’t have mind but I was stuck there. More
by MeAmy
Employees Worked With
Josh Clift
April 27, 2019
Stellar Service with Good Communication I have always received stellar service from Bob Moore Ford. From frequent communication to courtesy rides to and from work to doing the job right the I have always received stellar service from Bob Moore Ford. From frequent communication to courtesy rides to and from work to doing the job right the first time, I have been impressed. After my last service, a headlight cover was damaged from something corrosive and they replaced it without any excuses or hassle. First rate, take care of the customer kind of service. More
by froggyprince
Employees Worked With
The gentlemen who provided the courtesy rides were great. I did not catch their names. , Jeff Gann
April 27, 2019
Top notch I have taken my truck to Bob Moore Ford for years and I have never had a complaint. Chad always does a stand up job! I have taken my truck to Bob Moore Ford for years and I have never had a complaint. Chad always does a stand up job! More
by Ionlywantedonepepsi
Employees Worked With
Chad Richardson
