Bob Moore Ford
Oklahoma City, OK
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Disrespectful Technician The technician that drove my car was driving my car way too fast in the parking lot. I have a 2018 Focus ST and he got the turbo up to pretty much the The technician that drove my car was driving my car way too fast in the parking lot. I have a 2018 Focus ST and he got the turbo up to pretty much the maximum boost level that the car reaches just in the parking lot which is completely uncalled for. I don’t appreciate my car being driven so hard by someone that is supposed to be fixing my car not potentially breaking it. If that is how Ford technicians treat customers vehicles then I will not be getting any more work or service done at this dealership if the technicians can’t treat my property with respect. I have video of the technician reaching speeds of about 30 mph in the crowded dealership parking lot. The needle on the boost gauge shouldn’t even move while being driven through the parking lot because the technician should not be going full throttle through the parking lot. There were also some scuffs left on my wheels from the technician not being careful while removing the wheels. More
Expensive!! Employees were nice and respectful. However, I was recommended services I already had done previously and the prices for items like air filters are ex Employees were nice and respectful. However, I was recommended services I already had done previously and the prices for items like air filters are extremely high. The service shuttle was the highlight of the visit, the driver is a neat guy. I’m exploring other options for the future due to price. More
Excellent This was all around a wonderful place to purchase a vehicle from! We were literally in and out. We drove from Indiana to purchance an F-450 and we lov This was all around a wonderful place to purchase a vehicle from! We were literally in and out. We drove from Indiana to purchance an F-450 and we love it! More
Purchase without pressure Johnathan was great. He did not pressure me at the door and listened to what my needs were. From start to finish I was at the dealer for only 3 hours Johnathan was great. He did not pressure me at the door and listened to what my needs were. From start to finish I was at the dealer for only 3 hours and drove my new car home. I can’t believe how easy it was, thank Bob Moore More
Oil change and the works I was treated courteously and professionally by Jeff the service manager. I was notified of the work that was recommended before work was accomplished I was treated courteously and professionally by Jeff the service manager. I was notified of the work that was recommended before work was accomplished. The price was agreed to upfront with no unexpected charges. More
Pleasant experience Made appointment. Met by Chad who greeted me by name. Had coffee in the comfortable waiting area. Chad came out and told me I was ready to go. Total t Made appointment. Met by Chad who greeted me by name. Had coffee in the comfortable waiting area. Chad came out and told me I was ready to go. Total time about an hour. Enjoyable, fast, efficient, I'll be back. More
Scheduled service Standard service oil change tire rotation and vehicle inspection was completed in a timely manner no issues. This is the second time we have used Bob Standard service oil change tire rotation and vehicle inspection was completed in a timely manner no issues. This is the second time we have used Bob Moore and this time was much better than the last. I will say I am really sick of the review request. More
Always quick and precise!! I can count on getting in and out quickly!!! I’m always kept informed about what is happening and the staff is always super friendly!! I can count on getting in and out quickly!!! I’m always kept informed about what is happening and the staff is always super friendly!! More
Top Notch Crew Friendly faces met me as I walked in the door. They accommodated my schedule to the best of their ability and value my time. Efficient service and gre Friendly faces met me as I walked in the door. They accommodated my schedule to the best of their ability and value my time. Efficient service and great communication. More
Very good Listened, kept me informed, did a good job. No complaints. Will go back Josh went the extra mile and kept my car inside Thank you Listened, kept me informed, did a good job. No complaints. Will go back Josh went the extra mile and kept my car inside Thank you More