Bob Moore Ford
Oklahoma City, OK
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Great Service I have used Bob Moore Service Center since 2015. They have given me excellent service to keep my car in superior condition. Jeff Gann is an excellent I have used Bob Moore Service Center since 2015. They have given me excellent service to keep my car in superior condition. Jeff Gann is an excellent service representative. More
Disrespectful Technician The technician that drove my car was driving my car way too fast in the parking lot. I have a 2018 Focus ST and he got the turbo up to pretty much the The technician that drove my car was driving my car way too fast in the parking lot. I have a 2018 Focus ST and he got the turbo up to pretty much the maximum boost level that the car reaches just in the parking lot which is completely uncalled for. I don’t appreciate my car being driven so hard by someone that is supposed to be fixing my car not potentially breaking it. If that is how Ford technicians treat customers vehicles then I will not be getting any more work or service done at this dealership if the technicians can’t treat my property with respect. I have video of the technician reaching speeds of about 30 mph in the crowded dealership parking lot. The needle on the boost gauge shouldn’t even move while being driven through the parking lot because the technician should not be going full throttle through the parking lot. There were also some scuffs left on my wheels from the technician not being careful while removing the wheels. More
Expensive!! Employees were nice and respectful. However, I was recommended services I already had done previously and the prices for items like air filters are ex Employees were nice and respectful. However, I was recommended services I already had done previously and the prices for items like air filters are extremely high. The service shuttle was the highlight of the visit, the driver is a neat guy. I’m exploring other options for the future due to price. More
Service Chad is always great to work with. Very attentive. Alignment just took a little longer than expected. .. don’t know what else to say, have to hi Chad is always great to work with. Very attentive. Alignment just took a little longer than expected. .. don’t know what else to say, have to hit the minimum More
Chad was great Had a recall notice... stopped in and they had it fixed quick! Very kind and respectful! Seriously the quickest and best service group we have had t Had a recall notice... stopped in and they had it fixed quick! Very kind and respectful! Seriously the quickest and best service group we have had the pleasure of working with! Thanks Bob Moore Ford!! More
Truck repair Great service Josh keep me informed throughout the repair and was very friendly and professional. I have recommended several times to friends and fami Great service Josh keep me informed throughout the repair and was very friendly and professional. I have recommended several times to friends and family great experience More
Oil change I went in for a regular oil change and maintenance. I always have a very good experience like I always do. Thank you very much Bob Moore. I went in for a regular oil change and maintenance. I always have a very good experience like I always do. Thank you very much Bob Moore. More
Excellent This was all around a wonderful place to purchase a vehicle from! We were literally in and out. We drove from Indiana to purchance an F-450 and we lov This was all around a wonderful place to purchase a vehicle from! We were literally in and out. We drove from Indiana to purchance an F-450 and we love it! More
Purchase without pressure Johnathan was great. He did not pressure me at the door and listened to what my needs were. From start to finish I was at the dealer for only 3 hours Johnathan was great. He did not pressure me at the door and listened to what my needs were. From start to finish I was at the dealer for only 3 hours and drove my new car home. I can’t believe how easy it was, thank Bob Moore More
Oil change and the works I was treated courteously and professionally by Jeff the service manager. I was notified of the work that was recommended before work was accomplished I was treated courteously and professionally by Jeff the service manager. I was notified of the work that was recommended before work was accomplished. The price was agreed to upfront with no unexpected charges. More