Bob Moore Ford
Oklahoma City, OK
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Experience Jeff Gann was very helpful explaining what the problem was with my ford explorer as well as what ford warranty would cover. I would recommend Bob More Jeff Gann was very helpful explaining what the problem was with my ford explorer as well as what ford warranty would cover. I would recommend Bob More to anyone. More
Very professional. Sales people were very courteous and professional. Vehicles and services were excellent. Facilities well maintained and accommodating. I enjoyed my ti Sales people were very courteous and professional. Vehicles and services were excellent. Facilities well maintained and accommodating. I enjoyed my time there and will be a repeat customer. More
Excellent service as I have always received from this dealer Logged in on line and and scheduled an oil change and tire rotation for the next morning. Also requested service on an airbag recall for my vehicl Logged in on line and and scheduled an oil change and tire rotation for the next morning. Also requested service on an airbag recall for my vehicle. Received a swift confirmation. In the morning following a brief wait in line for the shop to open, I was greeted.by My service advisor Dusty who explained the dash would have to be removed which could take several hours, However, I had anticipated leaving the vehicle. and as I live close by he was able to arrange for a ride home. I was able to return to pick up my car following completion that afternoon. Many thanks for the excellent service I have come to anticipate and enjoy! More
They found issues and took care of them. Necessary paperwork needed to be signed. All info was provided prior to work being accomplished. Oil change, air filter, alignment, tires were rotat Necessary paperwork needed to be signed. All info was provided prior to work being accomplished. Oil change, air filter, alignment, tires were rotated. Signed and taken care of adter. More
Warranty Repair Took my GT350 to have some cosmetics repaired under the bumper to bumper warranty. All parts were replaced. One part came in with a tiny defect and Ch Took my GT350 to have some cosmetics repaired under the bumper to bumper warranty. All parts were replaced. One part came in with a tiny defect and Chad ordered a new one before even talking to me about it first. Quality and integrity go a long way with me. Satisfied customer so far. More
Delana the saleslady was awesome I went in to purchase a pickup or car I had not decided delana the saleslady was very helpful was very knowledgeable and what she didn't know she foun I went in to purchase a pickup or car I had not decided delana the saleslady was very helpful was very knowledgeable and what she didn't know she found out for me. I went in three different days and test drove vehicles and she also took me to Bob Moore Cadillac to test drive a Cadillac.. when I picked out the vehicle it was going to take two or three days to get it ready and delana called me every day and get kept me updated. In 40 years I've dealt with several dealerships this was the most pleasant and effortless purchase I've ever made. I feel like their customer service went well above the norm and I will recommend to anyone and I will deal with them again More
Terrible I can trust the people I buy a 2018 Nissan titan and the sale man was Jeff Morris he liar to me I’m in California and I buy t of truck by phone and he didn’told me all the I buy a 2018 Nissan titan and the sale man was Jeff Morris he liar to me I’m in California and I buy t of truck by phone and he didn’told me all the trouble of the truck so he’ scam to me spend almost $2000 to get the truck repair this is terrible More
Great service Even though I had to wait for parts to be fed ex in... took over 3weeks ... Chad was amazing through it all professional.. was patient with me callin Even though I had to wait for parts to be fed ex in... took over 3weeks ... Chad was amazing through it all professional.. was patient with me calling weekly .. More
Good service Service was performed quickly and within the price estimate. Service personnel are pleasant and attentive. My experience with this dealer has consiste Service was performed quickly and within the price estimate. Service personnel are pleasant and attentive. My experience with this dealer has consistently been above expectations. More
Customercentric I was prepared to sit and a few hours, instead the diesel oil change, electrical trouble shooting, was completed in less time then the typical oil cha I was prepared to sit and a few hours, instead the diesel oil change, electrical trouble shooting, was completed in less time then the typical oil change. The waiting area was clean. There was Wi-Fi access and computers available while I waited. More