Bob Moore Ford
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 1,586 reviews
Recall/warranty work Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work don Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work done. More
Quality purchasing experience Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positi Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positive, we will spread the word. More
I love this location. I feel as though this location take care of me and every way possible. They call and actually let you know what’s going on with your vehicle, they’re I feel as though this location take care of me and every way possible. They call and actually let you know what’s going on with your vehicle, they’re all very professional and nice. And I would like to point out a specific associate by the name of “Dusty”. He has went the full step to make sure I’m happy with my visit and I’m pleased. I couldn’t thank him and the guys enough for all the hard work and making sure I’m satisfied!! Thank you Bob Moore Ford. More
Airbag replacement. The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late January and was completely blown off. I was told that “ they would call me when the part came in” and that the company sent letters but often didn’t send the dealership the parts. He didn’t ask my name, so I am not sure how he could check. I went to the dealership o. 15 May and spike with Chad. He gets 5 stars because he set an appt for the next day and the airbag was replaced. Dealership gets 3 stars. More
First class service Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service was completed on time and accurately. More
Truck Experts Treated us like family and were very fast to respond to our needs. I gave them an impossible job to find us a very specific truck and they lived up t Treated us like family and were very fast to respond to our needs. I gave them an impossible job to find us a very specific truck and they lived up to the task. I would recommend them to my friends and family. They are truck experts. More
First class service It’s not easy making such a large purchase from out of state when all you have to work with is phone and email. Kyle and the rest of the team at Bob M It’s not easy making such a large purchase from out of state when all you have to work with is phone and email. Kyle and the rest of the team at Bob Moore Ford definitely earned our business. Not only did he get us great price on the perfect truck but most of all he made us feel comfortable and confident about buying a vehicle over the phone. By the end we knew exactly what were getting before we picked it up. If you need a new call Bob Moore Ford and ask for Kyle Christian. More
Best Service Dept. in Oklahoma I gave Bob Moore Ford’s Service Department five stars because they always go above and beyond. I am always greeted with smiling faces and the guys se I gave Bob Moore Ford’s Service Department five stars because they always go above and beyond. I am always greeted with smiling faces and the guys seem genuine about taking care of my vehicles needs. The lounge area is nice and relaxing with refreshments and a tv to enjoy. There is also free WiFi which is always a plus. The service staff gets you in and out quickly. If there is a problem, they talk to you about it and get it taken care of in a timely manner. You won’t be disappointed in choosing this dealership. More
Fast and good! Showed up early and was able to get in and out! Was able to talk about future service needed. Really appreciate this because as a female, services alw Showed up early and was able to get in and out! Was able to talk about future service needed. Really appreciate this because as a female, services always want to get money out of me. Made it painless or without hassle. More
Great service Had an oil change and a 4 wheel alignment. Drives much smoother. Bob Moore services all my vehicles I always receive great and fast service. Had an oil change and a 4 wheel alignment. Drives much smoother. Bob Moore services all my vehicles I always receive great and fast service. More