Bob Moore Ford

Top notch The service center at Bob Moore was excellent. Dusty took the time to explain the process of warranty work and was very helpful throughout the proces The service center at Bob Moore was excellent. Dusty took the time to explain the process of warranty work and was very helpful throughout the process. He made sure my Lincoln was taken care of and fixed properly. More

I could not ask for anything more!!! From day 1 of going to this dealership, I have always been met with nothing but professionalism, courtesy and friendliness (and always with a smile on From day 1 of going to this dealership, I have always been met with nothing but professionalism, courtesy and friendliness (and always with a smile on their faces). My trusted service guy, Mr. Jeff Gann has always listened to my concerns and addressed my needs/questions. They always make you feel welcomed and the service manager, Mr. Scott Parrish, makes you feel comfortable enough to come to him if you ever have an issue with your service. I highly recommend this dealership for all your automotive needs. More

Puzzling Comparison to David Stanley Great job on getting me in last minute and checking out the issues with my alignment and struts. Still very puzzling why David Stanley said they coul Great job on getting me in last minute and checking out the issues with my alignment and struts. Still very puzzling why David Stanley said they couldn’t do the alignment because the struts needed to be replaced and that a Ford dealer would have to do that. More

Accommodating and honest staff. Great overall experience The service at Moore was fair as well as honest. Chad (service technician) went above and beyond his required duty in finding a recall for my vehicle The service at Moore was fair as well as honest. Chad (service technician) went above and beyond his required duty in finding a recall for my vehicle which saved me money, and was greatly appreciated. I would highly recommend their service department to anyone one looking for quality service and integrity among staff. More

Service advisor Jeff Jeff Gann is absolutely awesome! He always greets me ir ny husband when we come in and is understanding ig our needs! Will use him as an advisor alway Jeff Gann is absolutely awesome! He always greets me ir ny husband when we come in and is understanding ig our needs! Will use him as an advisor always More

Recall/warranty work Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work don Took our daughter’s 2012 Focus in for recalls/warranty work. They took care of everything and were very professional and explained all of the work done. More

Quality purchasing experience Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positi Awesome experience, quality people, very professional. We would recommend this dealership to everyone. Thank you for making our experience very positive, we will spread the word. More

I love this location. I feel as though this location take care of me and every way possible. They call and actually let you know what’s going on with your vehicle, they’re I feel as though this location take care of me and every way possible. They call and actually let you know what’s going on with your vehicle, they’re all very professional and nice. And I would like to point out a specific associate by the name of “Dusty”. He has went the full step to make sure I’m happy with my visit and I’m pleased. I couldn’t thank him and the guys enough for all the hard work and making sure I’m satisfied!! Thank you Bob Moore Ford. More

Airbag replacement. The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late January and was completely blown off. I was told that “ they would call me when the part came in” and that the company sent letters but often didn’t send the dealership the parts. He didn’t ask my name, so I am not sure how he could check. I went to the dealership o. 15 May and spike with Chad. He gets 5 stars because he set an appt for the next day and the airbag was replaced. Dealership gets 3 stars. More

First class service Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service was completed on time and accurately. More