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Bob Moore Ford
Oklahoma City, OK
1,586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,586 reviews
June 11, 2019
Uninformed but understandable No information from svc advi.no return phone call it took a month to get my truck back. advised me of diagnostic fee not covered at time of paying ins No information from svc advi.no return phone call it took a month to get my truck back. advised me of diagnostic fee not covered at time of paying instead of getting authorization to diagnose before tear-down.scratches on my truck deducted 200 acted as if it was a favor. But I will come back not mad More
by Bulldog
Verified CustomerEmployees Worked With
Dusty roads
June 11, 2019
Happy with service and truck purchase Found the truck we wanted. Dealt with Kyle Christian. He helped us through the whole process he was helpful made it go smooth. This is our 4th or 5th Found the truck we wanted. Dealt with Kyle Christian. He helped us through the whole process he was helpful made it go smooth. This is our 4th or 5th vehicle we have purchased from here we keep coming back. More
by Amy sanchez
Employees Worked With
Kyle Christian
June 10, 2019
Typical fast and reliable service from a Ford dealer We rolled in toen from Houston, Tx and front brakes were making noise on a Thursday night. By Friday we had it into Chad at Bob Moore Ford OKC and he We rolled in toen from Houston, Tx and front brakes were making noise on a Thursday night. By Friday we had it into Chad at Bob Moore Ford OKC and he had it turned around same day with reasonable rates. Thanks to my Dad Sean Rhodes for referring us. More
by BO
Employees Worked With
Chad Richardson
June 10, 2019
Great Experience I have always had a great experience and fast service. Thank you to Josh Clift for getting my truck in and out fast. Thank you! I have always had a great experience and fast service. Thank you to Josh Clift for getting my truck in and out fast. Thank you! More
by Dondi1981
Employees Worked With
Josh Clift
June 10, 2019
Terrible service and terrible timing. I made an appointment for 8:15AM and when I got there at noon it was still not finished. This has happened on multiple occasions. I made an appointment for 8:15AM and when I got there at noon it was still not finished. This has happened on multiple occasions. More
by Linaballinger
Employees Worked With
Chad Richardson
June 08, 2019
Bob Moore is the only way to go!! I was thoroughly impressed by the service I received at Bob Moore from before ever making it on the lot to the moment I drove off in my new car. I was I was thoroughly impressed by the service I received at Bob Moore from before ever making it on the lot to the moment I drove off in my new car. I was in the market for a brand new car, which would be my first ever car purchase. I had talked to an Alexandra Ingram on the phone and over text regarding the car that I was interested in. I let her know when I was on my way there and she had the car pulled off the lot and over to the side so I was able to immediately look at it and test drive it. Once we got to the lot, we were greeted by the kindest and most knowledgeable salesman. Shannon did such an amazing job at answering all of my questions regarding the car, and he was an amazing resource when it came to all of the features the car had. He let us test drive the car and made sure to share about all the features and teach me how to use them while driving it. He was extremely kind from the moment he shook our hands to the moment he handed over the keys and waved goodbye. I will obviously not be needing to go back to Bob Moore for quite some time; however, for all future car purchases, I will be going to Bob Moore. Without question their staff and service are unmatched. If you are in the market for a new car, go to Bob Moore. You will not regret it!! More
by jlp1818
Employees Worked With
Alexandra Ingram, Shannon Stansbury
June 08, 2019
Service Always fast and friendly. Love that you can make an appointment too. Bob Moore dealerships are always interested in your experience and happiness with Always fast and friendly. Love that you can make an appointment too. Bob Moore dealerships are always interested in your experience and happiness with your service. More
by Mandieford11
Employees Worked With
Josh Clift
June 07, 2019
Excellent Customer Service & Care Dusty and the Bob Moore service team were outstanding to this traveler in need! I cannot express my gratitude enough for their care when I had to mak Dusty and the Bob Moore service team were outstanding to this traveler in need! I cannot express my gratitude enough for their care when I had to make an emergency stop at their service drive before completing our drive back to Texas. Dusty was thorough in his explanation of the issue and the resolution to the problem. He kept me informed throughout the entire process. More
by KarenP
Employees Worked With
Dusty, Service Writer
June 07, 2019
Onboard computer problem After a hard reboot, the problem was quickly diagnosed. I had a next day service appointment and repair. Dusty my service consultant made the experien After a hard reboot, the problem was quickly diagnosed. I had a next day service appointment and repair. Dusty my service consultant made the experience as convenient as possible. More
by RONKAT99
Employees Worked With
Dusty Rose
June 07, 2019
Very professional and friendly deal I called and said I wanted to look at a pickup that met my needs. My salesman had the truck pulled up and fueled ready for a test drive when I got th I called and said I wanted to look at a pickup that met my needs. My salesman had the truck pulled up and fueled ready for a test drive when I got there. Negotiations were fast and friendly. Went to lunch while my new pickup was washed and topped off with gas. Salesman showed me new features of sync and I was on my way. This is my 4th F150 and is a great truck! More
by KenF150
Employees Worked With
Kyle Christian, Steve Sichterman, Shelby Pearson
