Bob Moore Ford
Oklahoma City, OK
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The service was good and the end result was great. The service was great and the people were friendly and professional. The service manager was excellent and professional, the guy that gave me the loan The service was great and the people were friendly and professional. The service manager was excellent and professional, the guy that gave me the loaner was nice and professional More
No problems I came in, managed to get what needed to get done-done and there was nothing else. It was just that. It was all business and the person who handled my I came in, managed to get what needed to get done-done and there was nothing else. It was just that. It was all business and the person who handled my vehicle was thankfully, less awkward than I am. More
Trustworthy I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a reca I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a recall they’ve taken care of the vehicle in such a timely and trustworthy manner. More
Charged for alignment but wasn't done. I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they didn't have one it would take 2-3 days to order one.. walked over to parts and they sold me one for $52+tax... he wasn't helpful at any point. More
Great Recovery We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing friction at certain speeds. I drove it and confirmed her experience. I called Josh and he sent the technician to get the vehicle the next day. In the interim my wife had found a recall on the rear toe link and I asked Josh to look at this. They did, fixed it, and found an issue with the front control arm and fixed that for 1/2 the cost! Thank you! More
Absolutely the best car buying experience I’ve had Pulling in we were greeted with a smile and a big wave. As we got out of our car, Jeff met us with enthusiasm and a friendly smile. We were honestly t Pulling in we were greeted with a smile and a big wave. As we got out of our car, Jeff met us with enthusiasm and a friendly smile. We were honestly there to just look. He asked what we wanted and what was our max price and monthly payment price. We told him no more than 25000 and no more than 400/month. we told him we have 2 kids and 1 more on the way and need room for our family. He had just the truck in mind. He showed us 3 different trucks and we fell in love with the 1st one. He answered ALL of our questions (and I had A LOT). The truck was below our budget, met our needs and reliable. He was absolutely amazing! And to top it off Jeff found us a low interest rate, gap, and warranty. We will definitely be coming back to buy our future vehicles from Jeff And Ian. More
Excellent communication and professionalism. Dusty took the phone call about our recall. Got us in the next morning and we were done by the afternoon. Really good experience for us. Dusty took the phone call about our recall. Got us in the next morning and we were done by the afternoon. Really good experience for us. More
Oil change I had good service, I felt since I had an appointment, it took too long. I was there 3 hours for an oil change. I feel this is to long. I had good service, I felt since I had an appointment, it took too long. I was there 3 hours for an oil change. I feel this is to long. More
Received an oil change and tire rotation Jeff is always very helpful and recommends what needs to be done. He is always thorough in his explanations. I will continue to use his knowledge and Jeff is always very helpful and recommends what needs to be done. He is always thorough in his explanations. I will continue to use his knowledge and recommend him to all who ask. More
Bomb.com Chad in the service department got my car fixed (recall) in an hour! He was very helpful & informative while I was waiting! Great customer service! Chad in the service department got my car fixed (recall) in an hour! He was very helpful & informative while I was waiting! Great customer service! More