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Bob Moore Ford

Oklahoma City, OK

4.7
1,586 Reviews

8948 S I-35 Service Rd

Oklahoma City, OK

73149

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Showing 1,586 reviews

June 19, 2019

The service was good and the end result was great. The service was great and the people were friendly and professional. The service manager was excellent and professional, the guy that gave me the loan More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Myers, Jeff Morris
Jul 25, 2019 -

Bob Moore Ford responded

Thank you for this feedback! We are happy that our team could provide top notch service to you! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2019

No problems I came in, managed to get what needed to get done-done and there was nothing else. It was just that. It was all business and the person who handled my More

by SamRiccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name is Dusty, and that's the only name that I received while I was there.
Jul 25, 2019 -

Bob Moore Ford responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 19, 2019

Trustworthy I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a reca More

by MOrnelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty, Jeff Gann
June 19, 2019

Charged for alignment but wasn't done. I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they More

by Elis72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Clift
Jul 26, 2019 -

Bob Moore Ford responded

Thank you for bringing this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (405) 616-3673 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2019

Great Recovery We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing More

by 1h@teScrnN@mes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The technician was very professional, I didn’t get his name., Josh Clift
Jul 25, 2019 -

Bob Moore Ford responded

Hello, we're glad to hear we were able to help you out with your Ford Explorer! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2019

Absolutely the best car buying experience I’ve had Pulling in we were greeted with a smile and a big wave. As we got out of our car, Jeff met us with enthusiasm and a friendly smile. We were honestly t More

by Michelle Holbert and Jacob Ivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morris, Ian Farnham
June 18, 2019

Excellent communication and professionalism. Dusty took the phone call about our recall. Got us in the next morning and we were done by the afternoon. Really good experience for us. More

by Okdeanok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty
Jul 25, 2019 -

Bob Moore Ford responded

We're so happy we were able to help you out! We hope to be of service to you again in the future. Take care!

June 17, 2019

Oil change I had good service, I felt since I had an appointment, it took too long. I was there 3 hours for an oil change. I feel this is to long. More

by Explorer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gann
Jul 25, 2019 -

Bob Moore Ford responded

Hello, thank you for taking the time to let us know how we did. We regret to hear your oil change took longer than expected. We will continue to learn from experiences like yours, and we hope to exceed your expectations in the future!

June 17, 2019

Received an oil change and tire rotation Jeff is always very helpful and recommends what needs to be done. He is always thorough in his explanations. I will continue to use his knowledge and More

by MIKEMITCHELL0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gann
Jul 25, 2019 -

Bob Moore Ford responded

Thank you so much for your positive comments about Bob Moore Ford! We can't wait to see you again, have a great day.

June 17, 2019

Bomb.com Chad in the service department got my car fixed (recall) in an hour! He was very helpful & informative while I was waiting! Great customer service! More

by FayeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
Jul 25, 2019 -

Bob Moore Ford responded

Hello, we're glad to hear that Chad provided you with great customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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