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Bob Moore Ford
Oklahoma City, OK
1,581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2019
recall issue and oil change This was a good experience. Chad was very nice.i am confused about the recall 19no1. The letter states if vehicle is over mileage it is still under wa This was a good experience. Chad was very nice.i am confused about the recall 19no1. The letter states if vehicle is over mileage it is still under warranty through November 30 2019, my truck has 161000. Please clarify. Thanks More
by ajmcclendon
Verified CustomerEmployees Worked With
Chad Richardson
June 20, 2019
Great service They kept us in the loop the entire time our truck was there. Even stored it in their bay over night since there was bad weather coming. They kept us in the loop the entire time our truck was there. Even stored it in their bay over night since there was bad weather coming. More
by Jfootie
Employees Worked With
Chad Richardson
June 20, 2019
Replaced battery My issue was handled in a professional and timely manner. My service representative kept me well informed throughout the process. I always receive qua My issue was handled in a professional and timely manner. My service representative kept me well informed throughout the process. I always receive quality service anytime my car has to be repaired. More
by ROBERTO.CATES
Employees Worked With
Jeff Morris
June 20, 2019
Help when in a bind for time. Dusty Rose, in the Service Department, was very helpful in getting my pickup repaired in a timely manner. I appreciate their efforts and have told oth Dusty Rose, in the Service Department, was very helpful in getting my pickup repaired in a timely manner. I appreciate their efforts and have told others of their efforts to help me get back on my way. More
by Nita
Employees Worked With
Dusty Rose
June 19, 2019
Charged for alignment but wasn't done. I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they I was charged for alignment and there wasn't a part I was told. I then asked if I could buy a replacement hub cap for my ford econoline Josh said they didn't have one it would take 2-3 days to order one.. walked over to parts and they sold me one for $52+tax... he wasn't helpful at any point. More
by Elis72
Employees Worked With
Josh Clift
June 19, 2019
Ford Ecosport Titanium Brittany Trattner and everyone at Bob Moore Ford helped me in a number of amazing ways! They made buying my first car a breeze and gave me a good deal Brittany Trattner and everyone at Bob Moore Ford helped me in a number of amazing ways! They made buying my first car a breeze and gave me a good deal! Will definitely be going back for my next car purchase, in 10 years haha. Love them! More
by Bake
Employees Worked With
Jason Akers, Brittany Trattner, Chad Woodward
June 19, 2019
The service was good and the end result was great. The service was great and the people were friendly and professional. The service manager was excellent and professional, the guy that gave me the loan The service was great and the people were friendly and professional. The service manager was excellent and professional, the guy that gave me the loaner was nice and professional More
by NB
Employees Worked With
Jason Myers, Jeff Morris
June 19, 2019
No problems I came in, managed to get what needed to get done-done and there was nothing else. It was just that. It was all business and the person who handled my I came in, managed to get what needed to get done-done and there was nothing else. It was just that. It was all business and the person who handled my vehicle was thankfully, less awkward than I am. More
by SamRiccio
Employees Worked With
His name is Dusty, and that's the only name that I received while I was there.
June 19, 2019
Trustworthy I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a reca I’m grateful that I can trust this dealership with my vehicle. Every time I’ve taken my vehicle for an oil change, a light on the dashboard, or a recall they’ve taken care of the vehicle in such a timely and trustworthy manner. More
by MOrnelas
Employees Worked With
Dusty, Jeff Gann
June 18, 2019
Great Recovery We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing We took our explorer in for the works and alignment. My wife drove it home and showed up scared to death saying that the vehicle was seemingly losing friction at certain speeds. I drove it and confirmed her experience. I called Josh and he sent the technician to get the vehicle the next day. In the interim my wife had found a recall on the rear toe link and I asked Josh to look at this. They did, fixed it, and found an issue with the front control arm and fixed that for 1/2 the cost! Thank you! More
by 1h@teScrnN@mes
Employees Worked With
The technician was very professional, I didn’t get his name., Josh Clift
