Bob Moore Ford
Oklahoma City, OK
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A wonderful experience Everyone was so nice and greeted me with kindness I will recommend my friends and family to this Dealership. And I will tell them about my experience Everyone was so nice and greeted me with kindness I will recommend my friends and family to this Dealership. And I will tell them about my experience More
Bad oil change I brought my car in To have the airbag replaced the recall I had my oil changed at the same time this was January 19th 2019 sometime in February I st I brought my car in To have the airbag replaced the recall I had my oil changed at the same time this was January 19th 2019 sometime in February I started smelling oil when I shut the car off Easter Sunday my son checked my oil and said it was a quart over Full no telling How much oil was in it to start with. I brought it back in a week after Easter Sunday and it was a 1/2 quart over full They gave it to the same tech that overfilled it and he said the oil being to full would not cause the valve covers 2 leak and wanted in me to pay $300 to get it fixed. Now I have a car with 45000 miles on it that leaks oil the reason I had it done at Ford was because I wanted it done right. I'm very disappointed in the service I feel my car was messed up by your service Tech I guess I'll be going to Jiffy Lube from now on More
Getting a new truck Brittany did an awesome job finding me a vehicle I liked and can afford. I got a beautiful F159 with all the amenities. Nice truck. Brittany did an awesome job finding me a vehicle I liked and can afford. I got a beautiful F159 with all the amenities. Nice truck. More
Great customer experience They went out of there way to help I was undecided which truck I wanted they demonstrated both to me and allowed me to chose. Kyle Christian was an ex They went out of there way to help I was undecided which truck I wanted they demonstrated both to me and allowed me to chose. Kyle Christian was an excellent ambassador to the ford brand will always deal with him! More
Truck Service Very professional, quick turnaround, only issue or complaint I have is after servicing our pickup, inside on door, steering wheel and center console l Very professional, quick turnaround, only issue or complaint I have is after servicing our pickup, inside on door, steering wheel and center console lid was oil or grease. Just had to clean it up when I got home. More
Great job Chad is great and very helpful he would let me kno the status often any questions i had he would help or call me back if he was busy . Lucenda Kutz Chad is great and very helpful he would let me kno the status often any questions i had he would help or call me back if he was busy . Lucenda Kutz More
3rd of my vehicles then in for service in 2 months. I have 5 cars and trucks that I used Bob Moore for service exclusively, since they came to Moore, OK. I'm a very satisfied customer. I have 5 cars and trucks that I used Bob Moore for service exclusively, since they came to Moore, OK. I'm a very satisfied customer. More
Oil change Just did an oil change with Bob Moore- I made a last minute call and they were able to get me in the same day. Love the courtesy they show all their c Just did an oil change with Bob Moore- I made a last minute call and they were able to get me in the same day. Love the courtesy they show all their customers More
Purchased used car Bought a 2015 Nissan for my 17 year old daughter. She really likes the car but noticed a slight vibration from the driver side. Sales lady Brittany Tr Bought a 2015 Nissan for my 17 year old daughter. She really likes the car but noticed a slight vibration from the driver side. Sales lady Brittany Trattner called me to see how everything was going. I told her about the problem and she asked me to bring it in so the service department can look at it. I brought the car back and the service department took care of the problem for me no charge. I would definitely buy from this dealership again. More
Convenient Efficient Fix I worked with Jeff who solved my problem electrical problems at my convenience. Also took care of a recall issue.Effortless on my part. Efficient on y I worked with Jeff who solved my problem electrical problems at my convenience. Also took care of a recall issue.Effortless on my part. Efficient on your part More