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Bob Moore Chrysler Dodge Jeep Ram

Oklahoma City, OK

4.5
338 Reviews

7420 Northwest Expy

Oklahoma City, OK

73132

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Showing 338 reviews

December 19, 2021

AJ, Stephen, Larry, and Scott were great. They were helpful, not overbearing, and was personal. The only unpleasant experience I had was with Luis in finance. He was condescending and rude. More

by slm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Larry
Dec 21, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Hello, We appreciate your honest feedback. If we made a misstep, we’d appreciate the opportunity to work with you directly to resolve any issues. Our business depends on satisfied customers and we’ll do everything we can to make you one of them. Please contact me at mcosta@bobmoore.com. We’ll do our best to set things right. Respectfully, Marcus Costa, General Manager

December 17, 2021

The sevice dept is the best I've ever experienced. Even though I didnt buy my truck from them, they have gone above and beyond in the efforts to fix the issue I was having. More

by mcroushh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holder
Dec 17, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your truck. We look forward to our next opportunity to provide you with great service.

December 11, 2021

I was frustrated that it took so long to get my car back, but I am sure that is not your fault because the Ford dealer down the street did not let you know that he would be bringing the car to you like he to More

by marianheath14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Dec 13, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We appreciate your positive comments regarding Rex and our Service Department at Bob Moore Chrysler Dodge Jeep Ram. We hope we’ve made a friend—and a permanent customer—in you, Marian. We’ll do our best to live up to your review.

December 01, 2021

I have used this dealership for 20 years bought 4 vehicles and there service department is excellent they do all my maintenance on my vehicles. More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hodgkinson
Dec 01, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so pleased we could provide you with multiple great experiences! Thank you for the kind words, we truly appreciate it and will let the Sales Team and Service Department know.

November 19, 2021

Larry and AJ were fantastic to work with. Will definitely recommend to family and friends. More

by Cakkola17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
AJ, Larry
Nov 22, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We’re happy to pass along your comments to Larry and AJ! If you're ever in need of more help, please let us know!

November 12, 2021

Vehicle and customer service are excellent. I would recommend Bob Moore to friends and family. More

by fwhitethunder83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bouse
Nov 15, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so glad to hear your experience exceeded expectations! Thanks for choosing Bob Moore Chrysler Dodge Jeep Ram - we're proud to serve you!

November 02, 2021

Staff was punctual, professional and accommodating. The waiting room had goodies, a TV room and complementary waters. More

by r.font
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for sharing your positive feedback. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

Nov 03, 2021 -

r.font responded

Email address is r.font@latinoagencyokc.org

November 01, 2021

Service was quick accurate and Rex was pleasant to work with. In and out as promised. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Nov 02, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the timeliness of our work. We will be happy to let Rex know of your kind comments. Let us know if there’s anything else we can do.

October 29, 2021

Very impressed with the service team. Fast oil change. Was greeted quickly and kindly. I will definitely be going back. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Nov 01, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We’ll make certain our Bob Moore Chrysler Dodge Jeep Ram Service Department team sees your review. They’re total professionals, Michael, but like everyone else, they enjoy a compliment.

October 14, 2021

The wait was short, and they kept the interior of my vehicle clean - that was appreciated! More

by Mopar Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 14, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Chrysler Dodge Jeep Ram anytime. We’re here to help!

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