Bob Moore Chrysler Dodge Jeep Ram

I gave the rating I did because this dealship was outstanding in customer service! Nobody has ever taken the time like these guys did to be as thorough as possible with us! Natahan went above and bey outstanding in customer service! Nobody has ever taken the time like these guys did to be as thorough as possible with us! Natahan went above and beyond to get us into our vehicle and gave us additional information that we did not know! He is awesome! More

Trivial stumble in finance over GAP insurance but not substantial enough to give low rating. We've regretted getting rid of older Jeep a couple of years ago and couldn't get other dealers to work with us substantial enough to give low rating. We've regretted getting rid of older Jeep a couple of years ago and couldn't get other dealers to work with us until we talked to Bob Moore. Mike worked tirelessly and with a friendly helpfulness unmatched in our previous dealership experiences. If I overheard correctly, Mike worked several hours past his off time to make sure we were taken care of. LOVE our new Jeep! More

I called Ralph from MWC and said 'this is what I want, and this is what I can spend. Can you work with me?' He said yes. My husband was very concerned, because I had been told that very thing multiple tim and this is what I can spend. Can you work with me?' He said yes. My husband was very concerned, because I had been told that very thing multiple times by other dealerships and then was let down. But not @ Bob Moore, NW Expressway! I got there, spoke to Ralph, he matched me with David H., and I drove the van I had looked at online. These gentlemen were very helpful, and were able to work with me. I do wish I had driven a couple more models, and really inspected this vehicle more. It's a great van, no issues, but I didn't realize that the Grand Caravan SE was so far on the strip-down to the basics list that I wouldn't even have automatic running headlights! Boy was that a shocker when nightfall came. :( But, I told Ralph which van I wanted and what I could spend, so I can only blame myself for not knowing more. The only thing that I have had a problem with is that the van is out of alignment, and the Service department is very busy. :) Overall, I am very happy that I purchased my vehicle from Bob Moore. More

I had been researching and calling multiple dealerships outside of my immediate area due to the terrible customer service received from our local dealership in Amarillo, Texas. I had asked for many quotes outside of my immediate area due to the terrible customer service received from our local dealership in Amarillo, Texas. I had asked for many quotes and prices. Cecil Smith from Bob Moore in Oklahoma City immediately got the information I was requesting and connected me with the appropriate manager to make the deal over the phone. I drove 275 miles to find the deal made over the phone was exactly what I was given with no further discussions or problems. The amount of time spent at the dealership was the shortest time I have ever had to handle. It was an awesome buying experience. Thank You Bob Moore and yes I will purchase again from this dealership!! More

These guys went the extra mile in getting me into a new Dodge Challenger!! I WILL buy from them again! There prices can't be beat, I drove 260 miles to Oklahoma City From my home in Amarillo,Texas, and it Dodge Challenger!! I WILL buy from them again! There prices can't be beat, I drove 260 miles to Oklahoma City From my home in Amarillo,Texas, and it was well worth it. Thanks Guys! I love my Challenger! More

They sold for an honest price. They were not pushy. They were substantially truthful. We bought a 2011 1-ton dodge diesel truck. We were not upsold; we were not subject to the game-playing that is perva were substantially truthful. We bought a 2011 1-ton dodge diesel truck. We were not upsold; we were not subject to the game-playing that is pervasive in new car dealerships. The employees were courteous and helpful, even though they were trying to get the best price possible. More

I asked for, paid for and was promised an option for the vehicle I purchased and was not given the option but still have to pay for it. I asked for a 730N media center which, according to Dodge.com include vehicle I purchased and was not given the option but still have to pay for it. I asked for a 730N media center which, according to Dodge.com includes steering wheel mounted controls and auto-dimming rear view mirror with microphone and voice activation. I was going by the Dodge website and thought I was buying all the above. The sales rep and manager are telling me the 730N media center DOES NOT include the steering wheel mounted controls and auto-dimming rear view mirror with microphone. They claim these items are included in the additional sound group option which I did not purchase. According to Dodge.com, this is not the case. More

Frank has assisted me with auto purchases in the past and I have always trusted his knowledge of the inventory. Ron Walters helped "seal the deal" and was very helpful in providing a briefing on our new veh I have always trusted his knowledge of the inventory. Ron Walters helped "seal the deal" and was very helpful in providing a briefing on our new vehicle. The dealership property is very impressive. The finance office was helpful with various options available. More