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Bob Moore Chrysler Dodge Jeep Ram

Oklahoma City, OK

4.5
337 Reviews

7420 Northwest Expy

Oklahoma City, OK

73132

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Showing 337 reviews

December 18, 2011

we have had the worst and best of jeep dealer experiences. we went to four jeep dealerships before finding the final dealer that we actually bought from. the first four experiences were horribl More

by cbboard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jones (sales), Josh (parts), Steve (service), JR (finance), Kenny (finance)
Dec 20, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Awesome story and thank you for sharing it with us! I have forwarded this to their respective managers and I would love to see some photos of your modified Jeep! You can post them to our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge and show off your new Rubie!

December 06, 2011

I just bought a vehicle from this dealership and opted to have a towing package added. Since it was late on a Saturday and they only work on these on weekdays I opted to go back Monday after work to pick it More

by CelticRed13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Moore
December 02, 2011

Great buying experience. Very friendly & courteous staff. Did not feel pressured in any way. Worked extremely dilegent on my behalf. I would definetly go back for my next vehicle. More

by pawild262007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, & J.R. Richardson
Dec 02, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you for the positive review and I am glad you had a great buying experience - that is our goal, after all! I have forwarded this to their managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to share some photos of your new vehicle!

December 02, 2011

I buy and / or trade vehicles quite freqently, and over my many years of doing this have worked literally with hundreds of dealers. My experiences with Bob Moore, and particularly Bob Moore Dodge Chrysler More

by smoketr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hodge and Frank
November 29, 2011

We drove 530 miles to buy our jeep from Bob Moore because we liked the salesman, Robert Wagoner. We have never met a car salesman as sincere and friendly as Mr. Wagoner. We have a jeep dealer 15 miles from More

by Charles Hancock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wagoner
Nov 29, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Wow, 530 miles? We are humbled to have you drive so far to purchase from us and I hope your return trip was a safe one! I have forwarded this on to Robert's managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to share some photos of the Jeep or your drive home!

November 22, 2011

The people were friendly, but I feel like they weren't really concerned about what was best for me financially, they just wanted to sell me a car. When I told them the payments would be too high, they ju More

by dscully21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert & Wotoski & JR
Dec 06, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

We do appreciate you choosing Bob Moore and apologize about the difficulties you had. Customer satisfaction is our top priority and much more important to us than any single car sale. We stand by our values of respect, honesty, and integrity and as soon as we found out that you were not completely satisfied, we started working on fixing that! I hope inviting you back in to our dealership so that we could go back over all the numbers to clear up any confusion helped. I also apologize that we had to wait for the business deal to be finalized and funded before we could issue your check back for the Sirius Backseat TV. Since we met again, the deal has been finalized and I hope that you are now enjoying your new vehicle and will continue to visit Bob Moore in the future. If there is anything else that you are still not completely satisfied with, please let us know!

November 17, 2011

I've bought alot of cars and been through the whole process. Bob Moore and his staff were great! I've bought two cars from Bob Moore and I'm looking forward of doing more business with them. Thank y More

by kyleacompton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtiss Keller/David Hodge
Nov 17, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for the great review, Kyle! I have forwarded this on to their managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to post some pics of your new vehicle!

November 03, 2011

Bought many vehicles from Bob Moore on NW Expressway and have always been treated well by Frank and the staff there!! I will be a return customer again!! More

by Harleyjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claunch and Frank ????
Nov 03, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you for the kind words! I have forwarded this to their managers and posted it to our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to share some photos of your vehicle! I look forward to having you back in our store!

October 15, 2011

Great service and amazing team of people that greet you with a smile. Our sales Rep was very kind honest and friendly. The whole process was fun and easy and we have a nice new ride. More

by silgneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Smith
Oct 17, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for the review and congrats on the new ride! I have forwarded this on to Hal's managers and posted it on Facebook at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to post some photos!

October 05, 2011

Bob Moore Dodge is a highly professional organization that focuses on the customer service experience. There were no high pressure sales tactics, and the negotiation process was fair. I would recommend t More

by sb79okc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lidia
Oct 17, 2011 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you for the positive review and especially for your continued business with us! I have forwarded this to Don's managers and posted it to our Facebook fan page at http://www.facebook.com/bobmoore.chrysler.jeep.dodge if you would like to share it with your friends!