Bob Moore Chrysler Dodge Jeep Ram
Oklahoma City, OK
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we have had the worst and best of jeep dealer experiences. we went to four jeep dealerships before finding the final dealer that we actually bought from. the first four experiences were horribl experiences. we went to four jeep dealerships before finding the final dealer that we actually bought from. the first four experiences were horrible! the sales guys knew absolutely nothing about their products. we were actually insulted by one guy for pulling up to a jeep dealership in a "worthless" land rover. at that point my wife almost refused to let me buy a jeep. we finally found a fantastic dealer, bob moore chrysler jeep, in my hometown of oklahoma city. the only problem is that it is 700 miles from nashville where we are currently living. the distance however proved to be no issue! the sales guy we worked with at bob moore jeep was jason jones, and he made the transaction super easy! i told them that i wanted to order a 2012 wrangler unlimited rubicon with a bunch of specific options directly from the factory, and that i wanted to pay tread lightly price at 1% below invoice. they happily obliged. i also wanted a few specific aftermarket modifications to be done at the time of purchase including AEV lift kit, AEV front/rear bumpers, new wheels/tires, and exhaust (AFE Y pipe). jason and his parts guy, josh, researched the products i wanted, ordered them, and coordinated the installation with steve from their service department. all of the extra parts and installation costs were then rolled into jeep's 0% financing. everything went without a hitch and the quality of install was great! the guys at bob moore jeep are an amazing group of guys to deal with, and i am so happy with my jeep and the installed modifications. i would highly recommend them to anyone. More
I just bought a vehicle from this dealership and opted to have a towing package added. Since it was late on a Saturday and they only work on these on weekdays I opted to go back Monday after work to pick it have a towing package added. Since it was late on a Saturday and they only work on these on weekdays I opted to go back Monday after work to pick it up and leave it there over the weekend. I was reassured several times that I would receive a call as soon as it was ready considering the dealership is in OKC and over 100 miles from me. Instead, I waited until 4pm Monday and had to call THEM about the status of my Jeep and dealt with a very disinterested sales person. Guess once he sold me the Jeep I didn't matter any more, he acted like he wasn't even sure who I was even though it was only 2 days later. I'm now regretting even giving them my business. More
Great buying experience. Very friendly & courteous staff. Did not feel pressured in any way. Worked extremely dilegent on my behalf. I would definetly go back for my next vehicle. staff. Did not feel pressured in any way. Worked extremely dilegent on my behalf. I would definetly go back for my next vehicle. More
I buy and / or trade vehicles quite freqently, and over my many years of doing this have worked literally with hundreds of dealers. My experiences with Bob Moore, and particularly Bob Moore Dodge Chrysler my many years of doing this have worked literally with hundreds of dealers. My experiences with Bob Moore, and particularly Bob Moore Dodge Chrysler Jeep has been some of the very few positive experiences that I had enjoyed when buying and looking for a new vehicle. David Hodge, my salesman, is especially friendly and knowledgeable, and knows what I want and how I like to work, and makes the car buying experience there very enjoyable, which is the way it should be when you purchase a new vehicle. It should be positive, and you should leave excited, not worn out. Frank, the sales manager, and I have worked the last two deals there together and he is both very professional and very easy to work with. I really only have great things to say about my experiences with Bob Moore, and will continue to do business there as long as they continue to operate in the manner that they current use. I am buying my wife a new vehicle in July or August, and this is the first place we are going to look for her new vehicle. Thanks again for a very pleasant car buying expeience, Craig Nuckols More
We drove 530 miles to buy our jeep from Bob Moore because we liked the salesman, Robert Wagoner. We have never met a car salesman as sincere and friendly as Mr. Wagoner. We have a jeep dealer 15 miles from we liked the salesman, Robert Wagoner. We have never met a car salesman as sincere and friendly as Mr. Wagoner. We have a jeep dealer 15 miles from our house. More
The people were friendly, but I feel like they weren't really concerned about what was best for me financially, they just wanted to sell me a car. When I told them the payments would be too high, they ju really concerned about what was best for me financially, they just wanted to sell me a car. When I told them the payments would be too high, they just worked on guilting me with how much work they had put into this deal and how I was letting them down. I think they made some valid points about the fact that my car was in not so great shape and I would be stuck with negative equity, so I should maybe make some hard choices, but then they did not give me all the information they had on those decisions, so it wound up making those decisions more difficult. Also, they owe me a tv Sirrius system that they charged me an extra $1200 for since they did not have a van with one and since it was close to closing did not seem to want to look for one. They have not contacted me about getting it installed. I have had to be the one to keep bothering about them. I just don't feel like they really cared about what was best for me during the sale and certainly don't after. More
I've bought alot of cars and been through the whole process. Bob Moore and his staff were great! I've bought two cars from Bob Moore and I'm looking forward of doing more business with them. Thank y process. Bob Moore and his staff were great! I've bought two cars from Bob Moore and I'm looking forward of doing more business with them. Thank you! Kyle More
Bought many vehicles from Bob Moore on NW Expressway and have always been treated well by Frank and the staff there!! I will be a return customer again!! have always been treated well by Frank and the staff there!! I will be a return customer again!! More
Great service and amazing team of people that greet you with a smile. Our sales Rep was very kind honest and friendly. The whole process was fun and easy and we have a nice new ride. with a smile. Our sales Rep was very kind honest and friendly. The whole process was fun and easy and we have a nice new ride. More
Bob Moore Dodge is a highly professional organization that focuses on the customer service experience. There were no high pressure sales tactics, and the negotiation process was fair. I would recommend t that focuses on the customer service experience. There were no high pressure sales tactics, and the negotiation process was fair. I would recommend this dealership without hesitation. This is my second excellent experience with the Bob Moore dealership group, and I intend to continue buying from them in the future. More