Bob Moore Chrysler Dodge Jeep Ram

The Internet sales person I spoke with informed me that they had a car I had searched for for weeks was on their lot. At this time I Informed the Internet sales woman that I lived over 3 and a half hour they had a car I had searched for for weeks was on their lot. At this time I Informed the Internet sales woman that I lived over 3 and a half hours away from them and at this time asked her to make sure it was on the lot and that it was the correct price. She confirmed that it was both. About 15 minutes later I got in contact with the same Internet sales woman to ask if this car had a 3rd row seat she also confirmed this. At this time I informed her that I would be on my way shortly to come buy the car. At this time the woman asks if she could take payment over the phone. I informed her I would be there in about 3 hours and 30 minutes and they would have their money in hand. She then informed me of the sales manager and that I would need to speak with him when I got here. I made the trip to Oklahoma City. When I talk with a sales person the sales manager was not available but this sales person would show me the car and so on. At this time he leaves and comes back to inform me that they do not have this car anymore. At this time I was very upset the sale person told me he would do what he could. He even informed me that the car I was looking at did not have 3rd seating which was a must!!!i would have to say after this bad start my sales man was great and I truly believe they did what they could to get a deal made. So far I am happy with my car that they sold me! Financing manager that I delt with was also spectacular! My advice would be to by pass the Internet sales team at all cost! But as for the rest of the departments they were great! More

no hassle, great dealership to do business with. my entire family has bought cars here for over 10 years and will continue to do so. entire family has bought cars here for over 10 years and will continue to do so. More

Bob Moore had a very friendly environment, not pushy at all. Don helped me to find what I was looking for in the price range I specified. Overall, this was a pleasurable experience and would recommend this all. Don helped me to find what I was looking for in the price range I specified. Overall, this was a pleasurable experience and would recommend this dealership and Don to anyone looking for a quality used vehicle. More

The absolute best car buying experience I've ever had! I was treated like a person, I was listened to, & my salesman worked for me! Prior car buying experiences can't even compare. I'm a very happy, had! I was treated like a person, I was listened to, & my salesman worked for me! Prior car buying experiences can't even compare. I'm a very happy, very satisfied customer,& I love my new Avenger! More

i bought a 04 dodge ram 1500 hemi on the 8th of july 2013, i went to bob moore on express way by myself. after signed all the paper, i have to go home and leave the dodge truck in the dealer and pickup 2013, i went to bob moore on express way by myself. after signed all the paper, i have to go home and leave the dodge truck in the dealer and pickup the truck for the next day. next day i went back to get the truck, i checked the bottom of the truck again, i saw the spare tire is missing, but i swear it was there on the day i purchased. and the didnt fill the gas full to the truck. More

Terrible business I bought a dodge Durango there I paid cash the next day the transmission went out. I called them they said I will call you right back and get it towed. No one called back it was Saturday cash the next day the transmission went out. I called them they said I will call you right back and get it towed. No one called back it was Saturday so I had to wait until Monday to try again . When I called back Gary the used car manager said what do you want me to do ? I told they said it would be towed he said no bye. I called and talked to James the manager he said get it towed there we will make it right I went there they told me to have it towed there. They would diagnose the car and and go from there . I waited all day no call. The next day I got a call from Aaron in service department (great guy ) he told me the transmission would cot 3000 to fix and Gary would be calling me waited all day no call. Next day he said they would pay 500 of the three thousand . I told him I couldn't afford that he said come back in we will get you in a different car I thought we'll that's great when I got there Gary would not talk to me he had a salesman show me two cars I kinda liked one all though there was writing inside it all over broken cup holders bad paint on hood the other car was a piece of junk so all though I was trading down I would take it he said ok but it is three thousand more. I requested my money back he said ok come back tomorrow I will write you a check but come back after three he said so I waited went to get my Check and the finance manager came out and said they would not write a check it would have to go back on my debit card I explained I needed the money back now and requested a check he promised me that the money would be there in 24 hours four days later no money I'm still waiting horrible people managers were rude I will never go back there I suggest you don't either hodge the salesman and Aaron In service department were great they are the only ones who seemed to care . More

We had a great experience buying a minivan. Our salesperson was extremely helpful, not pushy, and we got a great deal. We'll be buying from you guys again! salesperson was extremely helpful, not pushy, and we got a great deal. We'll be buying from you guys again! More

Dee worked very hard to get the job done, got me more than I expected. Friendly, patient and no haggling. I left feeling I received a fair deal. Financing was lightning fast. Best overall car buying expe than I expected. Friendly, patient and no haggling. I left feeling I received a fair deal. Financing was lightning fast. Best overall car buying experience to date. Great job, love my new truck! More

Excellent friendly fast helpful prompt deligent would recommend to family friends because of there family oriented atmosphere and deverse inventory with the perfect vehicle waiting to be chosen! recommend to family friends because of there family oriented atmosphere and deverse inventory with the perfect vehicle waiting to be chosen! More

Very helpful sales staff, pleasant sales room/waiting area, attentive follow-up but not pushy. Called day after purchase to make sure I didn't have any problems or questions. Happy with purchase. area, attentive follow-up but not pushy. Called day after purchase to make sure I didn't have any problems or questions. Happy with purchase. More