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Bob Moore Chrysler Dodge Jeep Ram

Oklahoma City, OK

4.5
337 Reviews

7420 Northwest Expy

Oklahoma City, OK

73132

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Showing 337 reviews

December 16, 2016

Interesting business model I was in recently looking at a truck listed for sale. I was working with JT who was extremely helpful and friendly toward me throughout the entire tra More

by Jvanosdol
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jt, CJ
October 30, 2016

Prompt, knowledgeable, up front I''d been searching for a midsize SUV for several weeks, and gone to a half dozen or more dealerships in the OKC area. Even though Bob Moore CDJR was More

by kedabra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hodge, Kevin Bennett
October 24, 2016

Amazing Service!!! This is our 2nd vehicle purchase from here and each experience has been excellent!! I highly highly recommend Milagros "chic" Collins and Kevin they t More

by JPruneda79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milagros "chic" Collins
August 28, 2016

Good experience and a good deal I bought a used Toyota Highlander in a very good condition for a very good price. The sales person was very nice and service was exceptional. They wil More

by Drkoriesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
August 23, 2016

Dealership added an extra $1,000.00 to price . Dealership added an extra $1,000.00 to price in finance department and didn't tell me. They said we'll get you out of here asap and told me to sign ab More

by Not Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy, Bryce
Sep 12, 2016 -

Bob Moore Chrysler Dodge Jeep Ram responded

We are disappointed to read your review and would like the opportunity to reach out. Please provide contact information. Thank you!

Sep 12, 2016 -

Not Happy responded

Also 5 recalls were on this vehicle that were not mentioned. I had to drive back to the dealership, and they incorrectly fixed the alternator problem so another one way drive of 100 miles with the problem still not fixed. My car has been in the shop 2 times and I haven't tagged my vehicle yet. What's worse is Bob Moore refuses to fix the real issue, they put too small of an alternator on my jeep. Most horrible experience ever!

October 24, 2015

Pro master dodge truck Purchased used 2014 Pro master truck with 3,000 miles on it, Did this on line so truck unseen but basically new. Requested title be available and wir More

by jwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Watkins
Nov 04, 2015 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We're disappointed to hear you had a bad experience and we'd like the opportunity to talk with you more about it. If you don't mind, please call us at (405) 720-4000 and ask for our general manager Jason Akers. He will handle the situation personally. Thank you!

May 08, 2015

Don't even think of buying a used non-certified car , they are rude crazy mfs. I bought a Honda Pilot from them. While test driving I found that the steering was vibrating a little when I apply break, I More

by GFYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Baker
March 11, 2015

Don't buy used cars from them I bought used Honda Pilot recently, while I was test driving the car I found 2 issues with the car, during the conversation for rate I overlooked the More

by Naeemind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary, manager and general sales manager
Apr 14, 2015 -

Bob Moore Chrysler Dodge Jeep Ram responded

We are very disappointed to hear about your experience and apologize for the lag time in reaching out to you. We would very much like to get in touch to discuss this situation. Please provide contact information so we can give you a call. Thank you so much for your patience. - The Bob Moore Team

February 25, 2015

Will not buy a car from here again Our experience with our salesman was not bad at all, in fact he is the nicest guy we dealt with while being there. Shortly after picking out our car a More

by daidrieross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Longacre (manager)
December 18, 2014

What a great experience! I just bought a 2015 Dodge Durango from Bob Moore - This was an amazing experience for my husband and I from the internet pre-approval process and tal More

by MelissaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, James, Cecil, Sami, Jay
Apr 14, 2015 -

Bob Moore Chrysler Dodge Jeep Ram responded

Melissa, we hope you are still enjoying your new Durango! Thank you so much for the great review. We are pleased to be able to provide such a great experience and we look forward to serving you in the future! -The Bob Moore Team

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