Bob Moore Chrysler Dodge Jeep Ram
Oklahoma City, OK
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100% Satisfied. I wrote a review about the service Dept., a few weeks ago. After working with the Service Manager Jeff he was able to explain my situation to the Gene I wrote a review about the service Dept., a few weeks ago. After working with the Service Manager Jeff he was able to explain my situation to the General Manager who rectified the situation by agreeing to fix the Truck I purchased 4 weeks ago at no charge.. I am so elated at this point, Sometimes it just takes a little communication to resolve issues. Jimmy G went above an beyond what he had to do & he never told me he was going to bat for me, which is awesome! Jimmy C the General Manager was Awesome for listening and taking into consideration my unfortunate situation. I will continue to recommend BOB MOORE to friends and Family...There is nothing like Honesty & Integrity... Doing the right thing even when no one is looking. More
Great follow up! I got a very very good deal on the 2016 Ram 1500 4x4 Crew Cab Ecodiesel Longhorn Limited that I purchased late last year. Truck was sold as a used veh I got a very very good deal on the 2016 Ram 1500 4x4 Crew Cab Ecodiesel Longhorn Limited that I purchased late last year. Truck was sold as a used vehicle based on the fact that the dealer "owned it". I did receive the MSO in the mail and was issued an original title for the truck. The problem I had was that I was told by my salesman that he would get with the General Manager (at the time), that he had been driving the truck and get the 2nd key fob for me and an owners manual. I did receive an owners manual but no key. After contacting Ram customer service to no end, I decided to give it one more try to see if they would at least work me. The current (5 June 2017)general manager and Scott Hayes, Sales Manager, researched the deal, got me a new key fob and even went so far that they filled up my tank for my trouble.Outstanding in my opinion, follow through several months after the deal. Hard to find that kind of service in today's fast paced world. More
Bob Moore Bought a used Jetta. There were a couple issues with my purchase, but the GM took care of them. Overall, I am satisfied with my experience. Bought a used Jetta. There were a couple issues with my purchase, but the GM took care of them. Overall, I am satisfied with my experience. More
Great Customer Service Andrew helped us find our vehicle and Kevin helped us with financing. We could not have asked for a better experience! Everyone is friendly and helpfu Andrew helped us find our vehicle and Kevin helped us with financing. We could not have asked for a better experience! Everyone is friendly and helpful! Plan to purchase all vehicles from this location moving forward! More
Great customer service I had the best car buying experience ever. My salesman was awesome and everybody was very helpful. I'll definitely come here for all my car purchases. I had the best car buying experience ever. My salesman was awesome and everybody was very helpful. I'll definitely come here for all my car purchases. I highly recommend Bob Moore. More
Awesome I have been buying vehicles (new and used) from Jimmy for over 13 years and have referred many people to him to purchase their vehicles. Great sales a I have been buying vehicles (new and used) from Jimmy for over 13 years and have referred many people to him to purchase their vehicles. Great sales and service--a straight shooter! Highly recommend Bob Moore Chrysler Jeep Dodge! More
Very friendly atmosphere, made the buying process easy with no complaints. I would definitely recommend this dealership to friends and family. Thank you for the hel atmosphere, made the buying process easy with no complaints. I would definitely recommend this dealership to friends and family. Thank you for the help More
BEWARE!!!! I had written a bad review on Google about the service center and it has disappeared since. But before they figured out how to delete it the Service I had written a bad review on Google about the service center and it has disappeared since. But before they figured out how to delete it the Service Manager, Zach, called me to bargain with me to take down my bad review with some tire sensors. I am not going thru the whole story again but these people are awful.. they have cost me thousands through fraudulent practices with the warranty company. WATCH YOUR BACK!! More
Great Customer Service Jimmy and his team were amazing! They made my car purchase as easy as possibly. It was very quick with no hassle. Everyone was great to work with and Jimmy and his team were amazing! They made my car purchase as easy as possibly. It was very quick with no hassle. Everyone was great to work with and were so helpful. I will be back for future purchases and will definitely refer anyone in the search for a vehicle! More
bought an 07 honda crv went in asked for a specific vehicle they looked it up and within 2 mins found it and was in and out very nice people the general manager is great and went in asked for a specific vehicle they looked it up and within 2 mins found it and was in and out very nice people the general manager is great and very helpful i give this store 2 thumbs up More